Search found 21 matches
- Thu Feb 25, 2016 10:27 am
- Forum: Mobile services
- Topic: New mobile plan without a new sim card
- Replies: 3
- Views: 2827
New mobile plan without a new sim card
Hi, I am with exetel almost over 7 years and very happy about your services. This morning, I change my mobile plan because I got a new mobile phone and need more data. It is supposed, as all other mobile service providers follow, a new sim card will be delivered with the new mobile plan. However, I ...
- Mon May 25, 2015 8:55 pm
- Forum: ADSL connections
- Topic: Help ! New homeline and ADSL2+ service (Wollongong)
- Replies: 3
- Views: 1258
Re: Help ! New homeline and ADSL2+ service (Wollongong)
Thanks.
My speed is increased to 3MB/S. Anyone knows is it a normal speed for ADSL2+?
My speed is increased to 3MB/S. Anyone knows is it a normal speed for ADSL2+?
- Fri May 22, 2015 11:31 pm
- Forum: ADSL connections
- Topic: Help ! New homeline and ADSL2+ service (Wollongong)
- Replies: 3
- Views: 1258
Help ! New homeline and ADSL2+ service (Wollongong)
Hi, It took me 10 mins to open this page due to low speed issue. I am with exetel over 9 years and always happy with exetel's service. Just a small thing happened today. I applied a new homeline and adsl2+ due to move, and my homeline and broadband service was activated this morning. Both the homeli...
- Fri Oct 11, 2013 7:50 pm
- Forum: Mobile services
- Topic: Can not get data service.
- Replies: 7
- Views: 2932
Re: Can not get data service.
Hi, it works now. Thanks a lot for that.
- Thu Oct 10, 2013 11:49 pm
- Forum: Mobile services
- Topic: Can not get data service.
- Replies: 7
- Views: 2932
Re: Can not get data service.
thanks a lot for that.
- Thu Oct 10, 2013 11:26 pm
- Forum: Mobile services
- Topic: Can not get data service.
- Replies: 7
- Views: 2932
Re: Can not get data service.
Hi, I am current on a cap $19 plan, and have 200MB data per month. Yesterday, I just put my sim card on a new mobile phone, i.e., my old mobile is a samsung, and the new mobile is iphone 4s. After I change the mobile phone, I can not get the data service. It always pops up a menu and says the servi...
- Thu Oct 10, 2013 9:56 pm
- Forum: Mobile services
- Topic: Can not get data service.
- Replies: 7
- Views: 2932
Can not get data service.
Hi, I am current on a cap $19 plan, and have 200MB data per month. Yesterday, I just put my sim card on a new mobile phone, i.e., my old mobile is a samsung, and the new mobile is iphone 4s. After I change the mobile phone, I can not get the data service. It always pops up a menu and says the servic...
- Mon Aug 29, 2011 9:17 pm
- Forum: Products & services
- Topic: $20.00 A Month For Full Service (Real) Telephone Line Rental
- Replies: 49
- Views: 28442
Re: $20.00 A Month For Full Service (Real) Telephone Line Re
We have, belatedly, added the ability for Telstra or AAPT Infrastructure users to select Exetel as the biller of the telephone line on all ADSL services using the Telstra ADSL1 or ADSL2 port infrastructure. The telephone line rental cost is $30.00 but the call charges are very low - around 30% less...
- Fri Jul 22, 2011 7:14 pm
- Forum: Archived threads
- Topic: Three Months Free ADSL
- Replies: 70
- Views: 12589
Re: Three Months Free ADSL
hi, I have been with Exetel for two years and happy about your services (both ADSL and mobile). Recently, I upgraded my ADSL1 to ADSL2 for the three month free service and was told I can not get this as an existing customer this monring. Your saler told me that the only way that I can get the free s...
- Thu Jun 02, 2011 8:25 pm
- Forum: ADSL connections
- Topic: very low speed issue on ADSL 8M.
- Replies: 4
- Views: 697
Re: very low speed issue on ADSL 8M.
hi, anyone can help? should I log a fault?
- Wed Jun 01, 2011 10:54 pm
- Forum: ADSL connections
- Topic: very low speed issue on ADSL 8M.
- Replies: 4
- Views: 697
Re: very low speed issue on ADSL 8M.
The isolation test result are as follows:
Speedtest: download speed 1.10Mbps, upload speed 0.29Mbps
exetel test: 1.4Mbps
ps. the low speed lasted for several weeks.
thanks
Speedtest: download speed 1.10Mbps, upload speed 0.29Mbps
exetel test: 1.4Mbps
ps. the low speed lasted for several weeks.
thanks
- Wed Jun 01, 2011 9:56 pm
- Forum: ADSL connections
- Topic: very low speed issue on ADSL 8M.
- Replies: 4
- Views: 697
very low speed issue on ADSL 8M.
Hi, I got a very low speed issue on ADSL 8M plan. I test on both speedtest.net and exetel test, results are as follows:
Speedtest.net: download speed: 0.72Mbps, upload speed: 0.21 Mbps
exetel test: 901.60kbps
can you help?
Speedtest.net: download speed: 0.72Mbps, upload speed: 0.21 Mbps
exetel test: 901.60kbps
can you help?
- Sat Jan 01, 2011 1:09 pm
- Forum: Products & services
- Topic: Price Increases For Out Of Contract Customers
- Replies: 436
- Views: 105502
Re: Price Increases For Out Of Contract Customers
I renewed my contract on 1 Dec. 2010. Will I be affected?
- Sat Jan 01, 2011 10:53 am
- Forum: ADSL connections
- Topic: Question about ADSL price incresing.
- Replies: 3
- Views: 1136
Question about ADSL price incresing.
Hi, I just received an email this morning, and was told that all "old ADSL plan" will be further charged $10 since 1 Feb. 2011. I just wonder what are the "old plans". I signed two ADSL plans with exetel two monthes ago (six months contract), do they belong to the "old plans"? Please clarify my conc...
- Thu Dec 02, 2010 10:55 am
- Forum: ADSL connections
- Topic: Slow speed - Just changed to 8mbps
- Replies: 7
- Views: 1654
Re: Slow speed - Just changed to 8mbps
Well everyone, my issue is resolved! I thought it strange that I couldn't get over 1mbps, so I checked through my modem for something wrong until I came to my QoS settings. It seems someone in my house had switched it on and it was limiting the connection - So I switched it off! This is the speed t...