Exetel customer help forum

Dazzled wrote:Did you try the W7 firmware upgrade from a machine that can see the modem, eg Vista or XP? These gadgets just work on other operating systems.

I just googled what you said but every link for the firmware upgrade comes back with an error, plus I have no idea what i'm doing.

I have previously used this modem on my other laptop and there was no problems. At first the modem worked on my new laptop (which has windows 7) but after about 2 goes it stopped working, so I uninstalled and reinstalled the programs but to no avail, my computer recognizes the wireless device and ha...