Exetel customer help forum

Thanks for your help Dazzled!

After much searching, I can't find anywhere a guide on how to set up voip on a Netcomm NF10WV.

Could someone please provide a screen shot of the required settings?

You could well be right. We will look at something like that or a simple PAYU plan for each service type. If you could do this and offer a profitable service I think that would be ideal for many. Is this likely to occur before decisions customers are required to decide about the naked ADSL upgrade ...

Ok so I'm a little confused - I'll blame it on a late night. I'm not sure if I'm still a contract or not? This is what my plan details say... Service Activation Date: 2009-06-29 Contract Period: 6 Months Initial Contract End Date: 2009-12-29 Renew Contract Date: 2010-11-01 Renew Contract Period: 6 ...

Problem solved....restarted modem and everything seems to be fine again.

Hi all

Can't seem to access international sites today. Having no problems with local sites. Any ideas? Leaving for OS tomorrow and need access tonight!

I use my contacts list extensively and set up all numbers with international dialling so that when I'm travelling mobile dialling-out works. Unfortunately 1. Does not appear to support international dialling. Eg. +61280030000 Ahhhhhh...and there lies the problem. Just tried it without international...

jokiin wrote:
do you have 'firewall' on or off in the settings menu of the MoIP app?

It was set to off. Just set it to on and tried calling some numbers over both 3G and wifi....still get a disconnected message on my screen after 3 or so rings at my end. The phones I call still aren't ringing at all.

I have the moip app on my iPhone and have been able to successfully send sms. However when I try to make a call, I hear three rings and then the moip screen shows the call has been disconnected. However, the phones I am calling don't ring at all. Have tried calling mobiles, landlines and even other ...

Thanks Corey. I'll drop them a line.

Or maybe not...looks like live support is business hours only. Perhaps someone could get back to me here regarding getting my profile looked at,

Thanks in advance for looking at this for me.

Thanks Dazzled, I might try live support and see if someone can change that for me.

Hi there I think I may have a similar issue to Jason. I lost sync a couple of months back but since the line was restored I have been experiencing slower than expected speeds. Could I also be on a stability profile? My stats are: DS / US SNR margin dB 31.0 / 31.0 Attenuation dB 31.0 / 14.0 Rate Kbps...