Search found 36 matches

by Dimand
Tue Sep 23, 2014 4:09 pm
Forum: ADSL connections
Topic: I'm Afraid I'm leaving. Its not you. Its Optus.
Replies: 2
Views: 750

I'm Afraid I'm leaving. Its not you. Its Optus.

We have has a good 5 years or so exetel but I have decided that our time is done. Its a shame because I do like you. Your advanced features and control panels were always nice to me, I could customise as needed. However, the base service, the resale of optus that is my actual internet connection is ...
by Dimand
Thu Sep 18, 2014 8:45 am
Forum: ADSL connections
Topic: @Exetel - Fault Not Fixed Yet
Replies: 28
Views: 6971

Re: @Exetel - Fault Not Fixed Yet

My service has been down a week now with no ETA and the usual supplier is looking into it. Apparently there is a service outage and your supplier is working hard to fix it. High priority and the usual sentences. Can someone at exetel please grow a pair and tell optus to pull their *** asses into lin...
by Dimand
Sat Sep 06, 2014 1:50 am
Forum: ADSL connections
Topic: Congestion
Replies: 8
Views: 1850

Re: Congestion

Thanks for the help,cooperation and the short term fix. I am busy this weekend but come Monday I will see what billing have found. It seems likely that the age of my plan is an issue so I'm thinking it might be easiest to switch to a newer plan. The 500GB option would suit me fine from a quick brows...
by Dimand
Sat Sep 06, 2014 12:31 am
Forum: ADSL connections
Topic: Congestion
Replies: 8
Views: 1850

Re: Congestion

I have already sent a reply email. It seems some settings or information about my account have been lost. Surely someone here remembers the ONA plan and the option the have it not be shaped and pay for excess usage? Should I need to switch plans I can, though I would be unhappy with been forced into...
by Dimand
Fri Sep 05, 2014 8:17 pm
Forum: ADSL connections
Topic: Congestion
Replies: 8
Views: 1850

Re: Congestion

Not really... Not at all. You see for the last 2 years or so I have had my account set to NEVER be shaped. I opted to pay extra for any excess usage. You can see this in my previous invoice. I have included an excerpt below. To turn this off without notifying me first is extremely inconvenient. I re...
by Dimand
Fri Sep 05, 2014 11:10 am
Forum: ADSL connections
Topic: Congestion
Replies: 8
Views: 1850

Re: Congestion

Sorry to revive this after so long. Life has been Busy. Speed is still been an issues. Yesterday morning I was hitting my full 15Mbps on steam but today things are bad again. Here is my reference number for the support ticket: #8302935 Cheers, Sam. [`[*Test Results from <a href="http://www.ozspeedte...
by Dimand
Mon Jun 23, 2014 1:03 am
Forum: ADSL connections
Topic: Congestion
Replies: 8
Views: 1850

Congestion

Congestion. It happens. I'm sitting here at 00:50 AEST while steam updates some games at high speed, using the full potential of my 15Mbit/s synced connection. However only 6 hours ago my internet was a shadow of its former self, hardly managing a single Mbit/s and with ping times all over the place...
by Dimand
Thu Nov 24, 2011 4:15 pm
Forum: Member facilities & usage meter
Topic: hspa xml usage not working
Replies: 4
Views: 1365

Re: hspa xml usage not working

rukshani wrote: Thank you for your valuable comments, we most certainly will work on these and I will personally send you an email when the proposed changes are implemented.
Thank you. I look forward to hearing from you.
by Dimand
Thu Nov 24, 2011 12:20 pm
Forum: Member facilities & usage meter
Topic: hspa xml usage not working
Replies: 4
Views: 1365

Re: hspa xml usage not working

Thank you. While I'm here I might as well request the following features. I'm hoping that the hspa_usage_xml.php link gives you a monthly summary for the current month that you enter the date into as well as the details for that day. This way usage programs wont have to cycle through each day of the...
by Dimand
Thu Nov 24, 2011 12:39 am
Forum: Member facilities & usage meter
Topic: hspa xml usage not working
Replies: 4
Views: 1365

hspa xml usage not working

I am on the following plan: Monthly Plan : WM - C Technically this is a HSPA mobile internet plan however i use it in my phone (I use a fair bit of mobile data, it also lets me make calls text etc tec) I am trying to use this link to get the xml data: https://www.exetel.com.au/hspa/hspa_usage_xml.ph...
by Dimand
Fri Jan 28, 2011 11:59 am
Forum: ADSL connections
Topic: Not happy John
Replies: 21
Views: 1619

Re: Not happy John

Maybe not the best analogy. My experience some time ago. Short note, This is something I am no longer annoyed about. I have long ago come to accept that there is no one company out there that handles these things well. I'm simply stating the facts as I see them in the hope that someday something mig...
by Dimand
Thu Jan 27, 2011 5:41 pm
Forum: ADSL connections
Topic: Not happy John
Replies: 21
Views: 1619

Re: Not happy John

I agree, though I don't know how it would work. There are too many people just looking at the costs of repairs and dreaming up ways to bring them down and not enough people caring for the system. We should not have to bash our heads against a wall to try and get these things fixed. Why is it always ...
by Dimand
Tue Jan 25, 2011 6:55 pm
Forum: ADSL connections
Topic: Not happy John
Replies: 21
Views: 1619

Re: Not happy John

Cases like this, I just ignore the law and fix it myself, i mean, when all that needs to happen to fix the issue is two pieces of copper been properly connected, it makes you wonder why it is so difficult. I wouldn't recommend it to everyone, I don't work in telecoms but I know enough about telecoms...
by Dimand
Sat Nov 13, 2010 7:58 pm
Forum: ADSL connections
Topic: Cannot connect to PPP server Newcastle (wolfe)
Replies: 1
Views: 288

Re: Cannot connect to PPP server Newcastle (wolfe)

Well everything seems to be working again now. No settings changed or anything, about 1.5 hors of downtime I think.
Lets hope it was a one off thing. :)
by Dimand
Sat Nov 13, 2010 7:39 pm
Forum: ADSL connections
Topic: Cannot connect to PPP server Newcastle (wolfe)
Replies: 1
Views: 288

Cannot connect to PPP server Newcastle (wolfe)

Just happened this afternoon. I'm hoping it's not my modem.
Anyone else on the same exchange having problems?
There is no noise on my line. i fixed that problem a while ago.
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