Exetel customer help forum

Is there more PAYU plans on ADSL1 being released or is 256 PAYU the only PAYU plan being released ?

How do I get my exetel voip number to be moved to use as my PSTN number as there was no mention during sign up process?

Also received email for requested change but still not showing in members area as yet.

I am on D/22NOTEL Plan Naked ADSL2+ / VOIP, if I change to the OCV200 plan with Optus phone line, can I get the same phone line number as my current VOIP number? thanks Yes So how do we move our current exetel voip number to PSTN as this is my main contact number and once that is done can I get ano...

Signed up as it represents great value for us. Will route local, national and emergency calls via PSTN and all other calls via VOIP. Go from 30 peak/unlimited off peak to 200gig anytime (not that I will use that much) for a $3-4 per month extra overall, no more yelling at the teenagers for watching ...

Does the $3 admin/account fee apply to these new plans ?

Just want to pass a big thank you to Exetel for getting my service back online Sunday after reporting fault on Thursday.
I am 99% sure the fault was caused by Telstra while working on the pits 50 meters from home as the net went down just after they started.

Thanks CoreyPlover

Had my ADSL2 connection drop yesterday and have logged ticket # 3468077, my question is that I got a message to disconnect all devices from lines so line tests can be completed. I have disconnected everything and tried to ring this morning but was out of hours and got automated service, so I sent a ...

As you may know, Optus Retail is offering bundled wire line plans with unlimited local, national and calls to Optus mobiles. VoIP is very inexpensive but it can't match "free". How attractive would a $60.00 plan be with those calls free, VoIP rates to other mobiles and international and 200 gb down...

Thanks Corey, only new naked plans available in members area at this stage.

Will Naked users be able to change to the new ADSL2 OTL plans ?