Search found 4 matches

by flash
Tue Apr 26, 2011 11:25 pm
Forum: Web space, mirror & blog services
Topic: Malware on my web space
Replies: 3
Views: 1437

Malware on my web space

Not sure if I need to be worried or not, but I just went to visit my own Exetel webspace and Avast gave me a warning about html:script.inf on the site and dropped the connection. I tried it from another browser and another computer with the same result. I checked my site with unmaskparasites.com and...
by flash
Sun Nov 28, 2010 10:50 pm
Forum: Virus / spam / spyware issues
Topic: How to report spam?
Replies: 5
Views: 5458

How to report spam?

I've been receiving spam over the past couple of days which appears to have all come from the same exetel customer's IP address. I forwarded a few of these to residential support, and even got an autoreply that I had a ticket number - problem is, my account has no tickets showing and the spam hasn't...
by flash
Wed Sep 15, 2010 9:51 pm
Forum: Invoicing & billing
Topic: Forced plan change TELN to TE-N, but I want TE-K
Replies: 3
Views: 955

Re: Forced plan change TELN to TE-N, but I want TE-K

Thanks, Corey. I get what you're saying - but on the other hand, I've had a plan for years that I've only been using about 20-30% of the data allowance. I guess there has been at least a little profit there, but that's neither here nor there - I'm just after a plan that suits my usage better and I m...
by flash
Wed Sep 15, 2010 7:59 pm
Forum: Invoicing & billing
Topic: Forced plan change TELN to TE-N, but I want TE-K
Replies: 3
Views: 955

Forced plan change TELN to TE-N, but I want TE-K

I received an email a couple of weeks ago advising me that Exetel was going to change me from my old TELN plan to the TE-N plan. All well and good, but I don't think I've ever used more than 8-10GB in a month and I can't see that changing any time soon. I phoned sales and asked if I could choose TE-...