Search found 5 matches

by 4f3547
Tue Mar 29, 2011 10:57 pm
Forum: HSPA connections
Topic: Plan change from S1.5 to WP1
Replies: 3
Views: 1682

Re: Plan change from S1.5 to WP1

Thank you, thejeg
by 4f3547
Tue Mar 29, 2011 5:47 pm
Forum: HSPA connections
Topic: No voice on Standard Wireless Broadband Plans?
Replies: 3
Views: 1879

Re: No voice on Standard Wireless Broadband Plans?

Hi Tom,

I am currently subscribed to the S1.5 plan, and there is no voice calling service available. SMS and VOIP are technically possible, however.
by 4f3547
Tue Mar 29, 2011 5:44 pm
Forum: HSPA connections
Topic: Plan change from S1.5 to WP1
Replies: 3
Views: 1682

Plan change from S1.5 to WP1

Hello, I recently activated my SIM on the Exetel Wireless Broadband S1.5 "Standard Plan" on a 12 month contract which unfortunately does not include voice service. Is it possible to change plan from the Standard "S" plans to the Premium "WP" plans? On the "Change plan" page of the Exetel Members Fac...
by 4f3547
Tue Sep 28, 2010 6:52 pm
Forum: VOIP
Topic: SOLVED: 7404VNPX outbound local calls engaged
Replies: 18
Views: 3326

Re: 7404VNPX outbound local calls engaged

Thank you everyone for the thoughtful replies! The issue is now resolved based on the solution suggested by pasanm, which was to change the Caller ID setting to "Yes" on the VOIP Configure page in the Exetel Members Facility. Although this selection appears blank on page load, I had to select "Yes" ...
by 4f3547
Mon Sep 27, 2010 11:24 pm
Forum: VOIP
Topic: SOLVED: 7404VNPX outbound local calls engaged
Replies: 18
Views: 3326

SOLVED: 7404VNPX outbound local calls engaged

Hello, My parents have been unable to call local numbers from their Exetel VOIP service using a Billion 7404VNPX. I closed the related support ticket on 27-07, however I was mistaken because while the issue with mobile calls had been resolved, the issue with local calls remains. Given that this cond...