Exetel customer help forum

i just changed to a V plan and the new service is great - the 3G is so much quicker than the old vodafone service!! i would love to upgrade to a higher value V plan now that i know how good the service is.. but there is no option to change plan in member facilities?? can you please consider this as ...

I believe the money is refunded after X days, x being the time limit our upstreams can pass on international calling CRDs (call record details). So does that suggest that the time it takes to get the refund is entirely out of Exetel's control? This seems really inconsistent with my experience. Once...

If you've used (and since disabled) Exetel's global roaming service, make sure to check you've received the promised $200 refund of the collateral you pay upfront. I had completely forgotten about my $200 refund until Saturday when I was reviewing my bank statements. It's been 57 calendar days since...