Exetel customer help forum

I have already pm'd you awaiting reply

I occasionally get messages on it and someone reported that I didn't return their call. It seems that it just stopped working sometime in the past month. The last time I received a message is 22/11/2016 I have checked the VoIP configuration tab and the email is correct. Even tried another email addr...

Is there any way to get an api account added manually? I'm keen to start using it if only I could get the web form to work at all

It's been a problem for the last couple of months at least and in particular for the last 2 days I have barely been able to connect at all. I tried everything including re-downloading all the game files (for the second month in a row it is going to cause me to blow my download limit), even replaced ...

I'm getting speed issues at different times and I really need those graphs to help isolate the issue.

Maybe it is time to scrape all of the HTML content and host it as a static-display in his memory. I use a disposable email address system and I'm getting spam on johnl.blogs.exetel.com.au@<mydomain>.com This email address was made unique to his Blog and it is not listed publicly on the site. I run a...

I'm finding a bit of conflicting/incomplete information on various different pages so I want to clarify how much it costs for these services: Fax2Email (Receiving a Fax) - How many DID's can by purchased on the same account? - What is the monthly cost? - What is the cost to receive a fax? Email2Fax ...

Cheers,

Simon.

Sometimes when I try to make an Exetel VOIP call, I get the following message: "We're sorry, the feature you are attempting to use is not assigned to this line, or, the digits dialed are incorrect. We're sorry, the feature you are attempting to use is not assigned to this line, or, the digits dialed...

Hi I was wondering with the Capped plans supplied via. Optus Network, does the "Exetel to Exetel* Included Call Value" include calls from Exetel HSPA to Exetel VOIP? I know that calls to Exetel Voda is not included. Also is the Voicemail rates the same as the call rates, or is it per the "Other char...

I would also like to add now that most who have replied want different off-peak slots to choose from, the slots should have different incentives to keep the leachers away from Late Evening and Late Morning times when Low-Medium users will want to take advantage of Off-Peak. eg: If you choose a slot ...

I have always regarded Exetel as an innovating company, so maybe this has a shot. I read an interview from Exetel's director about off-peak somewhere, and he said that basically the heavy downloaders cause a huge spike in bandwidth usage when the off-peak begins, lasting approximately 15 minutes unt...