Search found 6 matches

by cipherstream
Mon Feb 07, 2011 4:00 pm
Forum: Telephone issues
Topic: Naked to PSTN, when will phone number change?
Replies: 3
Views: 1603

Naked to PSTN, when will phone number change?

I converted from Naked to the new OCV plan on the 1st Feb. My adsl is working and PSTN line working, so it would appear that the changeover has occurred. I am pretty sure during the plan changeover I selected to port my number back to PSTN from VOIP however this has not occured yet. Is this likely t...
by cipherstream
Tue Feb 01, 2011 12:37 pm
Forum: Mobile services
Topic: CAP19 appears as Wireless Broadband
Replies: 15
Views: 2163

Re: CAP19 appears as Wireless Broadband

It is confusing since you order the service under the "Mobile" option on your Order Services accounts page, yet once ordered it doesn't appear on the "Mobile" page on your Manage Services page, it actually appears under "Wireless Broadband" not "HSPA" as I wrote in my last post. The result of this i...
by cipherstream
Tue Feb 01, 2011 10:25 am
Forum: Mobile services
Topic: CAP19 appears as Wireless Broadband
Replies: 15
Views: 2163

CAP19 appears as Wireless Broadband

I just applied to a new CAP19 mobile plan by selecting "Order Services->Mobile" on my exetel account page. After completing the process I returned to my account page to find that the CAP19 service is currently listed under "Manage Services->HSPA" and not "Manage Services->Mobile". It seems to think ...
by cipherstream
Fri Dec 31, 2010 3:12 pm
Forum: Improvement & suggestions
Topic: Naked users forgotten?
Replies: 292
Views: 35028

Re: Naked users forgotten?

cipherstream, I am keen to go ahead with this plan however when I go to the page to change services I can only see a way of including one mobile. Is it possible to include 2 mobile phones on the cap19/cap35 plans and get the adsl discount from both mobiles? Also on the mobile plans page it says the...
by cipherstream
Fri Dec 31, 2010 12:42 pm
Forum: Improvement & suggestions
Topic: Naked users forgotten?
Replies: 292
Views: 35028

Re: Naked users forgotten?

I am keen to go ahead with this plan however when I go to the page to change services I can only see a way of including one mobile. Is it possible to include 2 mobile phones on the cap19/cap35 plans and get the adsl discount from both mobiles? Also on the mobile plans page it says there is no contra...
by cipherstream
Thu Dec 30, 2010 7:40 pm
Forum: Improvement & suggestions
Topic: Naked users forgotten?
Replies: 292
Views: 35028

Re: Naked users forgotten?

I am currently on a Naked ADSL2 plan with VOIP. This new plan mentions that you get a PSTN line which works again. Does this mean you have to pay line rental in order to use it to do outging or accept incoming calls? If you have a working PSTN line then to me it seems that it is no longer a "naked" ...