Search found 17 matches

by wood888
Fri Apr 20, 2012 11:21 pm
Forum: Invoicing & billing
Topic: Plan change query (new OP plans)
Replies: 9
Views: 4147

Re: Plan change query (new OP plans)

We will make the OP plans available for existing customer within the next 2 weeks. Please log in to members facility or contact Residential sales by then. Thanks Eromal, We can now change to these through 'Manage Services' but is it possible to not have the phone calls included with these ones( ie ...
by wood888
Tue Feb 28, 2012 9:18 pm
Forum: VOIP
Topic: Netcomm NB16WV Problem
Replies: 12
Views: 4318

Re: Netcomm NB16WV Problem

Yep so far so good.
The calls are coming through from mobile phones, will test via PSTN and VOIP later.

Thanks
by wood888
Mon Feb 27, 2012 8:57 pm
Forum: VOIP
Topic: Netcomm NB16WV Problem
Replies: 12
Views: 4318

Re: Netcomm NB16WV Problem

It happens with all types of calls to the VOIP line.

I have created a ticket with exetel and they are having a look into it, they said it might be a problem at there end.
by wood888
Fri Feb 24, 2012 10:34 pm
Forum: VOIP
Topic: Netcomm NB16WV Problem
Replies: 12
Views: 4318

Re: Netcomm NB16WV Problem

Dazzled wrote:Under Manage VoIP, select the button: Configure Telephone. Settings from Exetel are in there.

Yep under the Exetel settings it is turned off.
I thought you meant under the modem settings :?
by wood888
Tue Feb 21, 2012 11:30 pm
Forum: VOIP
Topic: Netcomm NB16WV Problem
Replies: 12
Views: 4318

Re: Netcomm NB16WV Problem

Thanks Dazzled , i tried your suggestions but to no avail the phone still cuts out after the 3rd or 4th ring.
Any other suggestions?
by wood888
Tue Feb 21, 2012 9:51 pm
Forum: VOIP
Topic: Netcomm NB16WV Problem
Replies: 12
Views: 4318

Netcomm NB16WV Problem

Hey Guys, I got this new modem as my last one died and was still under warranty so Netcomm gave me this one. Ive managed to connect it to the net, but with the VOIP it connects but when some one rings it, it will only ring about 4 times before just cutting out? Ive port forwarded 5060 to 192.168.1.1...
by wood888
Sat Jan 22, 2011 2:09 pm
Forum: Products & services
Topic: Price Increase For Out Of Contract Customers - Continued
Replies: 415
Views: 75404

Re: Price Increase For Out Of Contract Customers - Continued

Ok thanks so if i dont check the Calling number display [sending] box, the people i call wont receive my number on there phone, or will it still show my number? Also can we change these options after we sign up? If the people you call have equipment / service that displays a callers number, then it...
by wood888
Sat Jan 22, 2011 1:11 pm
Forum: Products & services
Topic: Price Increase For Out Of Contract Customers - Continued
Replies: 415
Views: 75404

Re: Price Increase For Out Of Contract Customers - Continued

Through the progress on signing my new contract i came across ths: Can someone explain what - Unlisted number - Calling number display sending actually do? Unlisted number means that your number won't go in the ordinary directory listings, a free silent number service if I am not mistaken? Calling ...
by wood888
Sat Jan 22, 2011 12:34 pm
Forum: Products & services
Topic: Price Increase For Out Of Contract Customers - Continued
Replies: 415
Views: 75404

Re: Price Increase For Out Of Contract Customers - Continued

Through the progress on signing my new contract i came across ths: Free Additional Telephone Line Functions: Please tick the boxes if you want any of the functions that are listed below. The functions are provided at no additional charge: - Unlisted number - Calling number display sending Can someon...
by wood888
Wed Jan 12, 2011 9:19 pm
Forum: Products & services
Topic: Price Increase For Out Of Contract Customers - Continued
Replies: 415
Views: 75404

Re: Price Increase For Out Of Contract Customers - Continued

I think you might find that the PAYU plans have been added to allow for the low end users, any other offer that was suggested I think was pending Optus agreeing to support it so it wasn't a sure thing But the PAYU isnt the same as the OCV-200 as it doesnt include the free local and national calls, ...
by wood888
Wed Jan 12, 2011 6:50 pm
Forum: Products & services
Topic: Price Increase For Out Of Contract Customers - Continued
Replies: 415
Views: 75404

Re: Price Increase For Out Of Contract Customers - Continued

Can an Exetel forum admin answer this question as ever time it gets asked it just gets ignored. There was mention of the same sort of plan but instead of the 200GB download there was a 10Gb limit, and this was priced at $50. Is this plan still going to go through for the current users, as Im sure a ...
by wood888
Mon Jan 10, 2011 12:44 am
Forum: Products & services
Topic: Price Increase For Out Of Contract Customers - Continued
Replies: 415
Views: 75404

Re: Price Increase For Out Of Contract Customers - Continued

Spectator wrote:Hi
Is the $50 OCV 10 GB plan still being contemplated? Did a quick scan and search and couldn't see any recent comment from Exetel - apologies if I missed it.
+1
Would also be interested to know if this is going to happen.
Thanks
by wood888
Thu Jan 06, 2011 9:12 pm
Forum: Products & services
Topic: Price Increase For Out Of Contract Customers - Continued
Replies: 415
Views: 75404

Re: Price Increase For Out Of Contract Customers - Continued

From the previous topic:
ForumAdmin wrote: Probably - $50.00 per month for 10 gb.
Any word if/when the cheaper plan with less downloads is going to be put up on the website?

Cheers
by wood888
Mon Jan 03, 2011 1:18 pm
Forum: Improvement & suggestions
Topic: Naked users forgotten?
Replies: 292
Views: 29528

Re: Naked users forgotten?

ForumAdmin wrote: Probably - $50.00 per month for 10 gb.
Excellent, hopefully this will come out.
Cheers
by wood888
Sun Jan 02, 2011 12:08 am
Forum: Improvement & suggestions
Topic: Naked users forgotten?
Replies: 292
Views: 29528

Re: Naked users forgotten?

No - this has been mentioned by FA in a previous post in this thread. Thats ridiculous, i pay $40 a month with $3-4 worth of voip calls and i never reach my download limit. So why should i pay an extra $20 for basically the same package im going to use. Yes i do get more download limit, but i still...