Search found 9 matches

by olliesexe
Thu Dec 20, 2012 6:25 pm
Forum: HSPA connections
Topic: 4G
Replies: 1
Views: 3639

4G

Hi is the lte 4G service up and running yet in Sydney, or are you still just taking orders

Regards
Rich
by olliesexe
Wed Jan 04, 2012 8:40 am
Forum: HSPA connections
Topic: Usage Data
Replies: 15
Views: 8755

Re: Usage Data

EroshanJ wrote:Hi Rich,

We have fixed the issue with your usage and you can get it verified by login to members :)

Incorrect usage notification issue has been fixed as well :D

Let me know if you have further issues.

Cheers :!:
Many thanks

Rich
by olliesexe
Sun Jan 01, 2012 1:36 pm
Forum: HSPA connections
Topic: Usage Data
Replies: 15
Views: 8755

Re: Usage Data

Hi olliesexe, I have escalated your usage issue to our system engineers. Your ref # is 4653067 Will provide you an update once I receive from system engineer. Regarding your smtp issue, could you please try 'mail.optusnet.com.au' as the outgoing mail server and try to send an email. Let me know if ...
by olliesexe
Sun Jan 01, 2012 9:29 am
Forum: HSPA connections
Topic: Usage Data
Replies: 15
Views: 8755

Re: Usage Data

Appears as though my problem is still not fixed, I got a text last night saying that I had reached 100% of my 5000MB data plan and I was now being charged extra $. Just checked and I have only used 2109MB of 5000MB but I have been charged extra since 29/12 - also my new month starts today 01/01/201...
by olliesexe
Sun Jan 01, 2012 8:00 am
Forum: HSPA connections
Topic: Usage Data
Replies: 15
Views: 8755

Re: Usage Data

Hi, Usage meter has been adjusted and shows correct usage now :) Thanks "stevecJ" also thanks for the phone calls to keep me updated during the process. Good service, much appreciated. Rich No Worries :) Hi Guys Appears as though my problem is still not fixed, I got a text last night saying that I ...
by olliesexe
Fri Dec 16, 2011 8:22 am
Forum: HSPA connections
Topic: Usage Data
Replies: 15
Views: 8755

Re: Usage Data

stevecJ wrote:Hi,

Usage meter has been adjusted and shows correct usage now :)
Thanks "stevecJ" also thanks for the phone calls to keep me updated during the process.

Good service, much appreciated.

Rich
by olliesexe
Mon Dec 12, 2011 4:20 pm
Forum: HSPA connections
Topic: Usage Data
Replies: 15
Views: 8755

Re: Usage Data

Hi, Recently upgraded my package to SS5 which kicked in on the 1st Dec and am keeping an eye on my usage to make sure I don't go over the limit. Any way I can't work it out, when you first log in you get Mobile Usage for 04...... it says 370685/5000, then monthly progress 12/32. I can't believe tha...
by olliesexe
Mon Dec 12, 2011 10:35 am
Forum: HSPA connections
Topic: Usage Data
Replies: 15
Views: 8755

Usage Data

Hi, Recently upgraded my package to SS5 which kicked in on the 1st Dec and am keeping an eye on my usage to make sure I don't go over the limit. Any way I can't work it out, when you first log in you get Mobile Usage for 04...... it says 370685/5000, then monthly progress 12/32. I can't believe that...
by olliesexe
Sat Jan 01, 2011 4:45 pm
Forum: Products & services
Topic: Price Increases For Out Of Contract Customers
Replies: 436
Views: 73687

Re: Price Increases For Out Of Contract Customers

Hi,
Trying to work out if this increase includes wirless broadband, I was on the HSPA F1 $37.50pm for 5gb per month plan but I can't find it any more
Rich