Exetel customer help forum

James, the new service has been setup successfully, thank you.

Will the $10 discount on the phone plan apply in my case?

Excellent James, that's definitely a better outcome. I wasn't too concerned about the ADSL service, I was more concerned about telephony, ie. simply plug and use. I've already set the cancellation date to end of contract. I will email provisioning@exetel.com.au to have outbound calls disabled. Thanks.

Ouch. I guess there's no way around it. I don't want the new tenants using the service and possiblly accumulate unwanted fees. How do I ensure the service is cancelled effective immediately? I assume I'll incur the $100 penalty for this. Do you think the last monthly invoice can a credited, pro-rata...

Hi Guys, I've got a pickle. Been emailing back/forth and haven't received adequate responses so thought I'd try this forum. Goal: Relocating service without incurring early termination fees. I was under contract so advised to submit new application and cancel existing service at the end of contract....

Have you tried port forwarding?

Appears the same thing has happened to me.

Will I incur plan change fees and contract restart if I plan change to one of the ADSL2+ BYO plans?

Curiously, are you guys still on ADSL1 plans?

If not, what plan are you currently under?

Thanks again Exetel. Appreciate the transparency and commitment.

Gidget, I don't log on here as much but custom title would be sweet..

I think you have to submit the change before the 26th.

Plan changes to a lower plan (same speed) does not attract a new contract however, do you retain account (pioneer) discounts?

Hi, I have just joined and subsequently just started using the mini meter. I like it - so simple. Just one question: The Peak Remaining is 0 and always has been, yet I'm on a RX 2T plan (which the meter shows in the top left) and have only downloaded 265mb. Is there a setting I need to fix to show ...

The new version located here is compatible with FF2:

http://netusage.iau5.com/

This is very optimistic, but has anyone managed to get Net Usage meter (http://netusage.mozdev.org/) to work under firefox 2?

I was really enjoying the daily usage reports; the display was very simple and elegant.