Search found 198 matches

by NadunH
Thu Nov 21, 2019 10:20 am
Forum: Current maintenance & outage updates
Topic: Emergency Maintenance work - IPv6 Services - Victoria
Replies: 1
Views: 91

Re: Emergency Maintenance work - IPv6 Services - Victoria

Update

This work has been successfully completed.
by NadunH
Mon Nov 18, 2019 12:41 pm
Forum: Current maintenance & outage updates
Topic: Emergency Maintenance work - IPv6 Services - Victoria
Replies: 1
Views: 91

Emergency Maintenance work - IPv6 Services - Victoria

Event Notification Location Affected: Victoria Event Start Time: 20/11/2019 00:00 AEDT Event End Time: 20/11/2019 04:00 AEDT Products Impacted : All Corporate, SMB & Residential IPv6 traffic in the state of VIC Additional Information: Exetel will be performing some network maintenance which will ca...
by NadunH
Mon Oct 21, 2019 4:24 pm
Forum: Archived threads
Topic: Unplanned Corporate Data Network Outage - New South Wales- 18 Telstra Services
Replies: 1
Views: 105

Unplanned Corporate Data Network Outage - New South Wales- 18 Telstra Services

Event Notification

Location Affected: NSW

Event Start Time: 21/10/2019 3:55 PM AEDT

Products Impacted : 18 Telstra Corporate Services

Root cause : Still being investigated by the supplier

Estimated Resolution : Our wholesale supplier is unable to provide us with an estimated time of resolution.
by NadunH
Tue Oct 08, 2019 4:29 pm
Forum: Archived threads
Topic: Emergency Maintenance work - Hazard Only - Queensland
Replies: 1
Views: 108

Emergency Maintenance work - Hazard Only - Queensland

Event Notification Location Affected: Queensland Event Start Time: 09/10/2019 00:00 Brisbane Time Event End Time: 09/10/2019 03:00 Brisbane Time Products Impacted : No Impact is expected Additional Information: Traffic will be automatically switched to backup during the maintenance. Therefore no im...
by NadunH
Tue Sep 10, 2019 1:43 pm
Forum: Archived threads
Topic: Unplanned Corporate Fiber Network Outage - Telstra - WA
Replies: 3
Views: 606

Re: Unplanned Corporate Fiber Network Outage - Telstra - WA

Update

All services will be put back to the primary trunk during the announced time-frame tonight.
by NadunH
Tue Aug 27, 2019 10:24 am
Forum: Archived threads
Topic: Planned Network Maintenance - QLD (IPv6 Services)
Replies: 1
Views: 279

Planned Network Maintenance - QLD (IPv6 Services)

Event Notification Location Affected: Queensland Start time of event: 28th August 2019 11.30pm End time of event: 29th August 2019 6:00am Products Impacted: IPv6 Services Additional Information: Corporate customers in Queensland will experience two 10~15 minutes disruption on their IPv6 services du...
by NadunH
Wed Jul 03, 2019 12:54 am
Forum: Archived threads
Topic: Emergancy Network Maintenance - Corporate & Residential -Victoria
Replies: 1
Views: 270

Emergancy Network Maintenance - Corporate & Residential -Victoria

Event Notification Locations Affected: Victoria Products Impacted : Some Corporate & Residential services Event Start Time: 03/07/2019 1:00 AM AEST Event End Time: 03/07/2019 6:00 AM AEST Additional Information: Some customers in the above mentioned area may experience no connectivity Exetel apolog...
by NadunH
Fri Jun 14, 2019 2:54 pm
Forum: Archived threads
Topic: Planned Network Maintenance- Queensland IPv6 Services
Replies: 0
Views: 261

Planned Network Maintenance- Queensland IPv6 Services

Event Notification Locations Affected: Queensland Products Impacted : All IPv6 services in the state of QLD Event Start Time: 21/06/2019 1:00 AM AEST Estimated Resolution : 21/06/2019 5:00 AM AEST Additional Information: Exetel will be performing some network maintenance which will cause a 5~10 min...
by NadunH
Tue May 07, 2019 10:14 am
Forum: Archived threads
Topic: Planned Network Maintenance - Corporate & Residential - Queensland
Replies: 2
Views: 380

Re: Planned Network Maintenance - Corporate & Residential - Queensland

Amendment Please be advised that the date of the planned work has changed. New Date/time will be as follows. Start Date & Time : 17th May 2019 - 12:00AM AEST Australian Eastern Standard Time: (UTC+10) Finish Date & Time : 17th May 2019 - 3:00AM AEST Australian Eastern Standard Time: (UTC+10) Impact...
by NadunH
Mon May 06, 2019 7:24 pm
Forum: Archived threads
Topic: Planned Network Maintenance - Corporate & Residential - Queensland
Replies: 2
Views: 380

Planned Network Maintenance - Corporate & Residential - Queensland

Event Notification Work Description : Exetel will be performing an planned network maintenance during below outage window Start Date & Time : 16th May 2019 - 12:00AM AEST Australian Eastern Standard Time: (UTC+10) Finish Date & Time : 16th May 2019 - 3:00AM AEST Australian Eastern Standard Time: (U...
by NadunH
Thu May 02, 2019 4:43 pm
Forum: Archived threads
Topic: Unplanned Corporate Data Network Outage - Telstra - NSW
Replies: 6
Views: 439

Re: Unplanned Corporate Data Network Outage - Telstra - NSW

Update To mitigate impact, Telstra technical staff are in the process of patching services to an adjacent switch. The adjacent switch requires reconfiguring and individual patch cords will be run for the services. In parallel their technical staff will continue to pursue the replacement of the faul...
by NadunH
Thu May 02, 2019 1:22 pm
Forum: Archived threads
Topic: Unplanned Corporate Data Network Outage - Telstra - NSW
Replies: 6
Views: 439

Re: Unplanned Corporate Data Network Outage - Telstra - NSW

Update

Technicians have attempted multiple hardware replacements which have been unsuccessful.
Possible chassis replacement is currently being investigated.
by NadunH
Thu May 02, 2019 12:49 pm
Forum: Archived threads
Topic: Unplanned Corporate Data Network Outage - Telstra - NSW
Replies: 6
Views: 439

Re: Unplanned Corporate Data Network Outage - Telstra - NSW

Update Further investigations identified hardware (switch card) recovered at 06:58 however failed again at 07:07. A technician was arranged to replace faulty hardware. After the replacement services recovered at 07:21 however failed again. A technical bridge is underway with Level 3 and hardware ve...
by NadunH
Thu May 02, 2019 10:34 am
Forum: Archived threads
Topic: Unplanned Corporate Data Network Outage - Telstra - NSW
Replies: 6
Views: 439

Unplanned Corporate Data Network Outage - Telstra - NSW

Event Notification Location Affected: Chatswood, NSW Event Start Time: 02/05/2019 6:35 AM AEDT Products Impacted : Fibre Additional Information: Few customers in the above mentioned area may experience a complete disruption on the connection. Root cause : Still being investigated. Estimated Resolut...
by NadunH
Tue Mar 05, 2019 12:36 pm
Forum: Archived threads
Topic: Unplanned Corporate Data Network Outage - NSW
Replies: 6
Views: 657

Re: Unplanned Corporate Data Network Outage - NSW

Update

All the affected services are still working on the backup trunk

Investigations on the primary trunk issue is still in progress

Once the primary trunk issue is fixed, all services will be put back on to the primary trunk during a pre-announced outage window.