Search found 6 matches

by MackyKing
Tue Jun 26, 2012 8:48 pm
Forum: ADSL connections
Topic: Slow ADSL speeds and given the run around by support.
Replies: 15
Views: 3465

Re: Slow ADSL speeds and given the run around by support.

Hi all, This is the latest update regarding this issue. Received e-mail from support wanting to disconnect everything while they do a line test. Did that 2 days ago and they also wanted results from trace route, ping and netstat. Did all that and forwarded support the results. Received the following...
by MackyKing
Sat Jun 16, 2012 1:33 pm
Forum: ADSL connections
Topic: Slow ADSL speeds and given the run around by support.
Replies: 15
Views: 3465

Re: Slow ADSL speeds and given the run around by support.

Received and e-mail from support yesterday and they requested for more speed tests. Here are the results from the tests I have made today: 16/06 9:10 a.m. Your current bandwidth reading is: 12.01 Mbps which means you can download at 1.5 MB/sec. from our servers. 16/06 9:11 a.m. Your current bandwidt...
by MackyKing
Tue Jun 12, 2012 12:09 pm
Forum: ADSL connections
Topic: Slow ADSL speeds and given the run around by support.
Replies: 15
Views: 3465

Slow ADSL speeds and given the run around by support.

Hi there, I have been experiencing slow and unstable speeds in the past month and a half or so which are more noticeable during the afternoons and nights as well as all day weekends (peak hour usage basically). Asked support about this back in mid May and they sent me a standard looking e-mail sayin...
by MackyKing
Mon Jan 09, 2012 9:23 pm
Forum: Modem issues
Topic: Settings for D-link DSL-2730B Version T1
Replies: 5
Views: 6237

Re: Settings for D-link DSL-2730B Version T1

Hi, sorry if I was not descriptive enough. http://192.168.1.1/ is exactly what I did to setup via the wizard. I am still getting similar stats. Maybe it is time to give support a call. Thanks.
by MackyKing
Sat Jan 07, 2012 11:32 pm
Forum: Modem issues
Topic: Settings for D-link DSL-2730B Version T1
Replies: 5
Views: 6237

Re: Settings for D-link DSL-2730B Version T1

Hi, thanks for your help. I tried using setting up using the wizard but the same problem is still happening. Anything else I can check? Thanks again.
by MackyKing
Sat Jan 07, 2012 4:32 pm
Forum: Modem issues
Topic: Settings for D-link DSL-2730B Version T1
Replies: 5
Views: 6237

Settings for D-link DSL-2730B Version T1

Hi all, I bought this modem a few days ago and have set it up successfully. However, I am getting a slower download speed and some really odd stats in terms of SNR margin and attenuation (as per below): Mode: ADSL_2plus Type: ATM Status: Up Downstream Upstream Line Coding(Trellis): On On SNR Margin ...