Exetel customer help forum

Hi Felix,

It is part of our retention strategy. Plus we want to make things more customer focused.

Cheers,
Piyumi.
(Product Manager).

Will probably be towards the end of the year or early 2014.

Just in the testing stages at the moment.

Regards,
Piyumi K

Product Manager - Fibre

Dear SMS Customer, Exetel will be performing an urgent server migration which will affect the use of our SMS service on Wednesday 28th August 2013 between 8.30 p.m. to 9.30 p.m. (AEST). All inbound and outbound messages will not be available during this scheduled migration. Outbound messages will no...

Update: Report for January - February 2013 • Seed collection issues: Andie did germination trials on lots of our older seed stocks to see if they were still viable. The hard-coated seeds like peas and wattles are very long lasting, but the finer/fluffy seeds can deteriorate in a few years. So we've ...

Our NBN buy prices are much more than our ADSL buy prices. So are the current prices "introductory" ones for the first phase of roll-out? I'm not trying to compare the prices to ADSL, just comparing the new NBN plan prices to the current NBN plan prices. Hi Mort, Yes that is correct. The introducto...

Exetel Sponsorship for Regent Honeyeater Project Report for September - October 2012 • Planting successes for the year We've been busy planting all winter and spring, working our way down the catchment from the rocky hills that dry out most quickly, to the moister soils on the plains. Our community...

If I could direct you to Exetel's Facebook page, there is an entry there provided by the person/people, who have access to the page, which states: "Exetel Pty Ltd...where you have requested to extend the ETC period, we are happy to extend it hence there will be no termination fees applied to the ac...

We have done a preliminary service check and all the customers that have been contacted via email fall in AAPT DSLAM coverage. OK, I've been contacted, and my exchange (Maitland) does indeed have a Chime DSLAM with available ports (which I presume is providing the AAPT services), but as mentioned i...

We have done a preliminary service check and all the customers that have been contacted via email fall in AAPT DSLAM coverage.

Hi everyone, There are a handful of customers who would have received notifications via email on 3rd October 2012 relating to wholesale supplier changes which will be carried out from 24th/25th October 2012 onwards. For those customers in Tasmania - Exetel is changing our ADSL wholesale backhaul pro...

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We are currently undergoing discussions with our supplier and waiting on pricing and legal paperwork that will allow us to resell the service. We are looking at QuickFlix as an option instead of FetchTV, they are very similar in nature. Hopefully sometime later on this year it will be a viable optio...

Hi Remosha, It has been a month and I still can't change my plan. Can you tell me roughly when I can do it? I hope I can change it this month so that I will be on the new plan next month. Thanks. Dear all, This is to advise you that NBN, Opticomm and Telstra Fibre plans have been added to the Membe...

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Due to growing interest we have decided to add NBN services on to our ever popular referral scheme. If you are currently an active Exetel customer and your friend/colleague/family is interested in getting one of our NBN Fibre plans, Telstra Fibre Plans or Opticomm Fibre plans – you will receive a re...