Search found 57 matches

by mightymatt
Wed Aug 17, 2016 11:15 am
Forum: ADSL connections
Topic: Unusable Internet on NEW line
Replies: 5
Views: 1152

Re: Unusable Internet on NEW line

If there is any progress on the ticket will it be posted here, to the email address or is there somewhere online I can enter the ticket number to find an update?

Thanks
Matt
by mightymatt
Wed Aug 17, 2016 1:17 am
Forum: ADSL connections
Topic: Unusable Internet on NEW line
Replies: 5
Views: 1152

Re: Unusable Internet on NEW line

Update: 1:15am

As of now the internet has become much more stable, ping is very good rarely skips. Download speed is between 7-8 Megabits per sec. Still think this might get higher, expecting ~10-15+. At least it is decent, but I assume the problem may be peak time. Ill do more testing tomorrow.
by mightymatt
Tue Aug 16, 2016 11:38 pm
Forum: ADSL connections
Topic: Unusable Internet on NEW line
Replies: 5
Views: 1152

Re: Unusable Internet on NEW line

Update:

Appears to be better as of 11:30 pm, ping isn't as unstable. However, the speed still a bit slow at 2 Megabits (was previously <1) but seems to be getting better as the night goes on. Maybe it is a peak time thing?
by mightymatt
Tue Aug 16, 2016 8:41 pm
Forum: ADSL connections
Topic: Unusable Internet on NEW line
Replies: 5
Views: 1152

Unusable Internet on NEW line

Hi, Just got our internet finally connected (it took about a month) then we thought it was fixed today as we had a dial tone (a lot of static though, terrible quality). Got around to connecting the router tonight and the internet is really bad, unusable. We get 100kb MOST and ping is highly unstable...
by mightymatt
Sun Apr 10, 2016 9:01 pm
Forum: ADSL connections
Topic: Troubles with Oceanic World of Warcraft Servers after 7pm
Replies: 47
Views: 8067

Re: Troubles with Oceanic World of Warcraft Servers after 7p

Same problem, apparently lots of people on exetel having this problem, let me know what details you want, if any.
by mightymatt
Wed Apr 29, 2015 5:09 pm
Forum: ADSL connections
Topic: Exetel Network Congestion
Replies: 71
Views: 14198

Re: Exetel Network Congestion

same problem, soon as it hit 5pm my ping went up including packet loss and speed went drastically down. It was 100% perfect at 4.30pm,
by mightymatt
Mon Apr 13, 2015 1:44 am
Forum: ADSL connections
Topic: Dropouts Buderim QLD 4556
Replies: 4
Views: 673

Re: Dropouts Buderim QLD 4556

Seems to be disconnecting every 2minutes since my last post.
by mightymatt
Sun Apr 12, 2015 9:17 pm
Forum: ADSL connections
Topic: Dropouts Buderim QLD 4556
Replies: 4
Views: 673

Re: Dropouts Buderim QLD 4556

I just had our internet dropout about 5 times in a row 15 minutes ago and now it is back to how it was. I have sent you an email about this im just wondering if you could change it back it seems like something has been done to the line after it fixed itself.
by mightymatt
Sat Apr 04, 2015 8:46 pm
Forum: ADSL connections
Topic: Dropouts Buderim QLD 4556
Replies: 4
Views: 673

Dropouts Buderim QLD 4556

Getting dropouts on our line in buderim QLD 4556, only happened for the last couple days. Was fine before that. usually lasts about 1min then its fine. Happens about 1-5 times an hour. Random.
by mightymatt
Sat Feb 01, 2014 2:03 pm
Forum: ADSL connections
Topic: Half speed (spiking) [Buderim QLD 4556]
Replies: 1
Views: 16247

Half speed (spiking) [Buderim QLD 4556]

Hi, Internet is spiking a lot, ping is very bad. Was perfect last night. http://www.exetel.com.au/speed/dsl/results.php?kbps=6734.2&downloadtime=3.737&KB=3072&recorded=1 Usually get ~15mbps. Tracing route to google.com [74.125.237.194] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.0.1 2 * *...
by mightymatt
Mon Nov 18, 2013 7:19 pm
Forum: ADSL connections
Topic: Peak time problems (Buderim/4556)
Replies: 1
Views: 13181

Peak time problems (Buderim/4556)

Having peak time problems the last few weeks, around 4pm-10pm AEST getting ping problems and slower downloads. Just wondering if you can check this out for me.
by mightymatt
Thu Sep 19, 2013 1:04 pm
Forum: ADSL connections
Topic: Slow internet speeds and constant drops
Replies: 6
Views: 29342

Re: Slow internet speeds and constant drops

Whatever you did, it's fixed now. Thank you.
by mightymatt
Wed Sep 18, 2013 10:34 pm
Forum: ADSL connections
Topic: Slow internet speeds and constant drops
Replies: 6
Views: 29342

Re: Slow internet speeds and constant drops

The last time I posted the same problem on the forum it was fixed quite quickly. And before that I put in a ticket. They ignored everything I said just told me to do certain tests on my router, connections, etc. - completely useless.

I'll take my chances with the forums.
by mightymatt
Wed Sep 18, 2013 10:21 pm
Forum: ADSL connections
Topic: Slow internet speeds and constant drops
Replies: 6
Views: 29342

Slow internet speeds and constant drops

Firstly, I will say that I am using a new router. It has been working perfectly fine for the last 2 weeks. There's no issue with the hardware. I've disabled the WiFi and am running tests under one connection. I'm getting ~6mbps as opposed to the normal ~15mbps. And the connection is completely dropp...
by mightymatt
Wed Jun 19, 2013 7:44 am
Forum: ADSL connections
Topic: Dropping out
Replies: 6
Views: 24890

Re: Dropping out

It's a day later, and our internet is still dropping out (it is now happening every 2-3 minutes for around 30 seconds). Please fix it ASAP as I need internet for work.