Search found 9 matches

by tbishop
Tue Apr 21, 2015 2:44 pm
Forum: Mobile services
Topic: Porting still not complete!
Replies: 3
Views: 1591

Re: Porting still not complete!

Scratch that, it's just activated! :D Thank you very much!
by tbishop
Tue Apr 21, 2015 2:19 pm
Forum: Mobile services
Topic: Porting still not complete!
Replies: 3
Views: 1591

Re: Porting still not complete!

Hi Jim, Unfortunately this is being delayed due to an outage with the activations on mobile services. This is quite a large issue and is currently being looked into for a permanent fix, but we do not have an ETR yet. Apologies for any inconvenience caused. Thanks Angelos, I'm very surprised to hear...
by tbishop
Tue Apr 21, 2015 9:31 am
Forum: Mobile services
Topic: Porting still not complete!
Replies: 3
Views: 1591

Porting still not complete!

Hello, I've been waiting for a week to get my mobile number ported from Telstra to Exetel. I have provided the correct account number twice, but it is still not going through. Each time I ring I'm told to wait 24hrs. The phone number is 0488xxxxxx under account ID 194917. Can someone look into this ...
by tbishop
Fri Oct 03, 2014 4:26 pm
Forum: Member facilities & usage meter
Topic: Business detailed usage page stuck on old dates
Replies: 2
Views: 2094

Business detailed usage page stuck on old dates

Hello,
When I load the detailed usage page in our business members area (https://www.exetel.com.au/business_memb ... etails.php) it is stuck on showing usage from 28 July to 27 August 2014.
Can this be fixed?
by tbishop
Tue Sep 17, 2013 1:16 pm
Forum: VOIP
Topic: Block sending of caller ID per call, SPA112
Replies: 1
Views: 1618

Block sending of caller ID per call, SPA112

Sorry if this has been asked somewhere else, but I need to block sending caller ID, on a per call basis. Using a Cisco SPA112. The VOIP DID was ported from PSTN so I can't disable it in the member facilities, and dialling *67 doesn't work (just gives engaged tone for all subsequent calls and require...
by tbishop
Thu Apr 11, 2013 1:19 pm
Forum: Member facilities & usage meter
Topic: VOIP Address book doesn't work
Replies: 2
Views: 1938

VOIP Address book doesn't work

On the VOIP voice address book page in the business member's facility (https://www.exetel.com.au/business_memb ... s_book.php), entering a number and name and clicking 'Add' results in a 404 error - https://www.exetel.com.au/business_memb ... s_book.php
by tbishop
Fri Feb 01, 2013 11:48 am
Forum: Member facilities & usage meter
Topic: Business members usage query
Replies: 1
Views: 1404

Business members usage query

Hello, the usage query form in the members facility doesn't have an option to select '2013' as a year yet :)
by tbishop
Mon Jun 25, 2012 9:46 am
Forum: Improvement & suggestions
Topic: Exetel now offers time travel?
Replies: 1
Views: 3640

Exetel now offers time travel?

http://www.exetel.com.au/a_network.php
Just noticed the last outage for "System issues" is showing 06 December 2012.
Please advise when Exetel will be making its proprietary time travel technology available to its customers. If there is a closed beta program I am very keen to be included. :lol:
by tbishop
Mon Nov 14, 2011 8:43 am
Forum: Products & services
Topic: Unlimited ADSL2 Plans
Replies: 32
Views: 18064

Re: Unlimited ADSL2 Plans

We've just signed up for the B31 business unlimited Optus ADSL2+ plan. I can't find anywhere in the T&Cs what sort of conditions there are on download usage - do Exetel jack up when we use over 50GB, 500GB or 5TB, or what?