Search found 24 matches

by Hotchips
Wed Sep 09, 2015 3:27 pm
Forum: NBN and other Fibre Services
Topic: NBN - Brisbane service extremely slow for last 5 days
Replies: 5
Views: 2069

Re: NBN - Brisbane service extremely slow for last 5 days

This thread is related to viewtopic.php?f=329&t=42228

My issue is detailed more on that thread.

I hope this helps others.
by Hotchips
Wed Sep 09, 2015 3:13 pm
Forum: NBN and other Fibre Services
Topic: Significant constant NBN speed issues Ipswich, QLD
Replies: 12
Views: 3303

Re: Significant constant NBN speed issues Ipswich, QLD

yep, email received, thanks. Telstra now using a slightly different process. Service ordered, they will request the ported VoIP number which the system will "error" as unavailable - then they will escalate it through their internal provisioning Technical support teams, who they are sure will be able...
by Hotchips
Tue Sep 08, 2015 8:25 pm
Forum: NBN and other Fibre Services
Topic: Significant constant NBN speed issues Ipswich, QLD
Replies: 12
Views: 3303

Re: Significant constant NBN speed issues Ipswich, QLD

OK, An update for anyone (members) who happen to be reading/interested in my speed issue.... I was away for a bit for work (interstate) so a bit of a time lapse. I was kinda hopeful that by my return it would be sorted, but alas, it was worse.... http://www.speedtest.net/my-result/4632861637 http://...
by Hotchips
Tue Aug 04, 2015 9:57 pm
Forum: NBN and other Fibre Services
Topic: Significant constant NBN speed issues Ipswich, QLD
Replies: 12
Views: 3303

Re: Significant constant NBN speed issues Ipswich, QLD

me again, I seem to be getting packet drops also affecting my connection. I just discovered exetel have a speed test site, and tried it.... Result: 5Mbps down. On the up test... Was around 20Mbps up, but then (as often happens) the needle just slowly tanks (drop out) and sure enough... TEST TIMED OU...
by Hotchips
Tue Aug 04, 2015 5:22 pm
Forum: NBN and other Fibre Services
Topic: Significant constant NBN speed issues Ipswich, QLD
Replies: 12
Views: 3303

Re: Significant constant NBN speed issues Ipswich, QLD

the one mentioned in the account '.jns1'.
I am not sure what that is, but I have received nothing.

Please send to my exetel email address. Alternatively, the gmail one in my forum profile.

Cheers,
by Hotchips
Tue Aug 04, 2015 1:53 pm
Forum: NBN and other Fibre Services
Topic: Significant constant NBN speed issues Ipswich, QLD
Replies: 12
Views: 3303

Re: Significant constant NBN speed issues Ipswich, QLD

Hi Kaushalya,

If you sent it to the 'hpa' one - its redundant. I have updated that in profile.

Cheers.
by Hotchips
Mon Aug 03, 2015 10:09 pm
Forum: NBN and other Fibre Services
Topic: Significant constant NBN speed issues Ipswich, QLD
Replies: 12
Views: 3303

Significant constant NBN speed issues Ipswich, QLD

ok, I came back to Exetel last year with NBN because before moving to QLD, I was with Exetel quite a few years ago in Sydney (+10 years ago). I never had an issue with the service, which while very basic, was satisfactory for the unbeatable pricing for plans offered. Outages were very few, and forum...
by Hotchips
Wed Apr 22, 2015 10:07 pm
Forum: NBN and other Fibre Services
Topic: NBN - Brisbane service extremely slow for last 5 days
Replies: 5
Views: 2069

NBN - Brisbane service extremely slow for last 5 days

#9025529 - ticket raised. This is just to let any other Brisbane peeps with the same issue be aware - you are not alone. Exetel Support responded to my request for help and I have since submitted test results and screen grabs as requested. Speeds I am getting fluctuate, but average 8Mbps download an...
by Hotchips
Thu Jul 03, 2014 1:21 pm
Forum: NBN and other Fibre Services
Topic: Is outage still persisting? - QLD Fibre - Jul 1
Replies: 3
Views: 1085

Re: Is outage still persisting? - QLD Fibre - Jul 1

Thanks!

Restarted, and all fine.

Cheers. :)
by Hotchips
Wed Jul 02, 2014 11:13 am
Forum: NBN and other Fibre Services
Topic: Is outage still persisting? - QLD Fibre - Jul 1
Replies: 3
Views: 1085

Is outage still persisting? - QLD Fibre - Jul 1

Hi,

viewtopic.php?f=296&t=41183#p310259

Is that outage still underway? Its killing me trying to work from home today.

Please advise if any timeframe can be extracted from your providers.

Cheers.
by Hotchips
Mon Mar 03, 2008 11:03 am
Forum: Anything else anyone wants to discuss
Topic: Thank you for the excellent service, now to the evil empire
Replies: 2
Views: 2069

Thank you for the excellent service, now to the evil empire

Hello Exetel Admins/staff Just wanted to write publicly, by way of this forum, and thank you all for being a great ISP that I have been happy with since joining a few years ago. As I have finally bought a house and am moving, it is sadly, time to say goodbye. As my new abode is 1.5k from the exchang...
by Hotchips
Wed Feb 27, 2008 3:59 pm
Forum: Archived threads
Topic: ADSL2+ Available from Telstra - So Exetel as well????
Replies: 6
Views: 620

To quote Homer Simpson...

"urge to kill - rising...."

well since Rudd seems to like "popular" policy positions, maybe some pressure exerted through the media would be a good tactic from ISP's to fight for better competition. Media leverage can be a powerful ally.
by Hotchips
Wed Feb 27, 2008 3:06 pm
Forum: Archived threads
Topic: ADSL2+ Available from Telstra - So Exetel as well????
Replies: 6
Views: 620

Thanks a lot Sable. Very interesting. I hope this makes news nationally and embarreses Telstra, maybe even force Rudd to outline the government position and open up a bit of competition. Isn't he all for modernising and improving Oz broadband overall???? Lack of cometition seems to be opposite to th...