Exetel customer help forum

I have a old O Bundle - 500GB plan with exechat plus.
Can I just remove the exechat plus. Looks like I have not made a phone call in years

KavindaS wrote:

kogi wrote:Pap login error

Please PM me your service number and I will check on this.

Thanks the problem fixed itself before I got home from work

Pap login error

Hi

Can I change plan while under contract? Current contract ends 2014-08-01

I want to change from OP300 to 500gb & exechat plus. I understand there is a $59.99 change plan fee. But is there any other fee because I can still under contract?

tks
Joe

Hi,

I am on OTL-C with a pioneer discount

I would like to change to OP4. Can I get the "inc 9000 call minutes" option? Also Do I keep my pioneer discount?

tks
Joe

I hope to port a business number from Optus to Exetel ( with ADSL )

How much downtime can I expect for the phone number and is it the same downtime for the ADSL?

tks
Joe

Nope,

I want it to divert to another number when busy

I am looking at a B31 Small business Plan

Does This support Divert on Busy?

Tks
Joe

Hi,

I would like to order a fax to email number, but there are no Sydney numbers available.

Will there be Sydney numbers available soon?

tks
Joe

Well it's $20 for me

100gb peak

Old OTCC $73
New OTL-C $53.00

Very Annoyed that I have spent $20 to change plans the last 2 times.

Hi With the new OTL plans. Is line rental really $0?
So it's $20 cheaper than the plan it replaces?

kogi

Bundling with the Optus Mobile network will not attract me. I've had enough of the crap Optus network. Telstra all the way now. I have also switched the office line to the Optus Fusion Bundle. I got for $99 , 20gb internet plus unlimited phone calls (Yes, all national and all mobiles, including 13**...

I have changed and on OTC plan this month. However when I try to change to 50c excess I get this message "YOUR SELECTION IS NOT AVAILABLE UNTIL THE FIRST OF NEXT CALENDAR MONTH" Now when I get to next calendar month, Is the change going to be instant? Or will I have to wait another month for that ch...

I'm a sixer+
Followed John here from People Telecom

I've raised a ticket with billing Reference: EKS-62476-716 05 Jun 2010
Asked for an update 09 Jun 2010

Still no answer