Search found 11 matches

by nickcorr
Sun Oct 27, 2019 10:33 pm
Forum: VOIP
Topic: Not revieving VoIP Messagebank emails
Replies: 10
Views: 208

Re: Not revieving VoIP Messagebank emails

Hi Kavinda, I hope you are well. Any update on this? We are still not getting any emails with the attached voice mail. Nick Thanks for this Kavinda. Hi Nick, Thank you for the details. This is currently investigating with our senior VOIP engineers and you will be informed accordingly. Your ticket re...
by nickcorr
Thu Oct 17, 2019 9:32 am
Forum: VOIP
Topic: Not revieving VoIP Messagebank emails
Replies: 10
Views: 208

Re: Not revieving VoIP Messagebank emails

Thanks for this Kavinda.
KavindaS wrote:
Wed Oct 16, 2019 6:43 pm

Hi Nick,

Thank you for the details. This is currently investigating with our senior VOIP engineers and you will be informed accordingly. Your ticket reference number is 16206606.
by nickcorr
Wed Oct 16, 2019 3:29 pm
Forum: VOIP
Topic: Not revieving VoIP Messagebank emails
Replies: 10
Views: 208

Re: Not revieving VoIP Messagebank emails

Hi Kavinda,
I don't receive the emails at all.
Nick
KavindaS wrote:
Wed Oct 16, 2019 12:48 pm

Hi Nick,

I am currently working on this with the senior voip engineers. Just for the clarification, do you receive the emails and there is no voice mail attachment or you don't receive emails at all?
by nickcorr
Tue Oct 15, 2019 5:33 pm
Forum: VOIP
Topic: Not revieving VoIP Messagebank emails
Replies: 10
Views: 208

Re: Not revieving VoIP Messagebank emails

Hi Kavinda,
Same problem with both of them.
Nick
by nickcorr
Tue Oct 15, 2019 4:34 pm
Forum: VOIP
Topic: Not revieving VoIP Messagebank emails
Replies: 10
Views: 208

Re: Not revieving VoIP Messagebank emails

Hi Kavinda, I can see that the outage has been fixed. But I do not think that is the problem. So today, I have tested both my Exetel VoIP numbers and heard the correct personalised message bank outgoing and was able to leave a message. However, neither of these messages have been emailed to me. As I...
by nickcorr
Mon Oct 14, 2019 7:17 pm
Forum: VOIP
Topic: Not revieving VoIP Messagebank emails
Replies: 10
Views: 208

Not revieving VoIP Messagebank emails

Hi All, I am having an issue with my VoIP set up at the moment. It has stopped sending me the emails with the attached message, when the Messagebank is used. This means I need to use the VoIP handset to listen to the handset and cannot forward it to the correct member of the family that it is releva...
by nickcorr
Thu Feb 21, 2019 8:01 pm
Forum: NBN and other Fibre Services
Topic: Unable to access ANZ and Pixel Federation
Replies: 12
Views: 678

Re: Unable to access ANZ and Pixel Federation

Hi Nick, I have completed the changes and cleared all the connected circuits. Therefore, give a power reboot to the modem and monitor the connection with the new static IP. Your ticket reference number is 14366862. Thanks for that Kavinda. All seems to be working fine now. Any idea what might have ...
by nickcorr
Thu Feb 21, 2019 3:48 pm
Forum: NBN and other Fibre Services
Topic: Unable to access ANZ and Pixel Federation
Replies: 12
Views: 678

Re: Unable to access ANZ and Pixel Federation

okay no problems thanks for that.
Can you let me know when the IP has changed.
Nick
by nickcorr
Thu Feb 21, 2019 3:28 pm
Forum: NBN and other Fibre Services
Topic: Unable to access ANZ and Pixel Federation
Replies: 12
Views: 678

Re: Unable to access ANZ and Pixel Federation

Thanks Kavinda.
So shall I request this though my log in page, or will you action it yourself?
Nick
by nickcorr
Thu Feb 21, 2019 11:15 am
Forum: NBN and other Fibre Services
Topic: Unable to access ANZ and Pixel Federation
Replies: 12
Views: 678

Unable to access ANZ and Pixel Federation

Hi All, Since the 19th this week I have not been able to access the ANZ bank customer login nor any of the Pixel Federation game sites on my network. Even my phone and tablet cannot access these sites on wifi, but when I change to 4G they can access them fine. Has there been some changes to the back...
by nickcorr
Sat Sep 01, 2012 4:02 pm
Forum: ADSL connections
Topic: Telstra ADSL2
Replies: 9
Views: 1405

Re: Telstra ADSL2

Hi All,
In the same situation as the OP, and a little up the road...
Only being offered the AAPT ADSL2 option in the Manage services options, but really need to be able to choose Telstra...
Any help to move to a Telstra ADSL2 plan would be well recieved..
Many thanks.
Nick