Search found 146 matches
- Sun Oct 18, 2015 8:54 pm
- Forum: NBN and other Fibre Services
- Topic: NBN down in 4101?
- Replies: 14
- Views: 2389
Re: NBN down in 4101?
Finally exetel arrange an telstra technician to inspect the site on this coming friday but I am wondering that will technician call me before he arrive or he will just turn up anytime within appointment time? Hi, Kindly note that the technician may turn up anytime during the time frame. Please let ...
- Thu Jul 16, 2015 6:39 pm
- Forum: Archived threads
- Topic: Unplanned Fibre Outage - CRANBOURNE, VIC - In Progress
- Replies: 2
- Views: 343
Re: Unplanned Fibre Outage - CRANBOURNE, VIC - In Progress
Update
Our supplier advises that the outage is still ongoing.
ETR: Our wholesale supplier is unable to provide us with an estimated time of resolution.
Apologies for any inconvenience caused.
Our supplier advises that the outage is still ongoing.
ETR: Our wholesale supplier is unable to provide us with an estimated time of resolution.
Apologies for any inconvenience caused.
- Mon Jul 13, 2015 7:37 pm
- Forum: Archived threads
- Topic: Re: Unplanned ADSL outage - COMO, NSW – In progress
- Replies: 2
- Views: 380
Re: Unplanned ADSL outage - COMO, NSW – Restored
UPDATE
This service outage has been restored.
Exetel apologizes for any inconvenience this may have caused.
This service outage has been restored.
Exetel apologizes for any inconvenience this may have caused.
- Fri Jun 12, 2015 2:34 am
- Forum: NBN and other Fibre Services
- Topic: WA Slow Speed High Ping 100/40 Every Night
- Replies: 1
- Views: 1165
Re: WA Slow Speed High Ping 100/40 Every Night
Hi
We have sent you an e-mail along with some tests, please complete them and forward us the results for further investigation.
Apologies for any inconvenience caused.
Your reference : 9176383
Regards,
Saad B
We have sent you an e-mail along with some tests, please complete them and forward us the results for further investigation.
Apologies for any inconvenience caused.
Your reference : 9176383
Regards,
Saad B
- Sat May 30, 2015 3:37 pm
- Forum: ADSL connections
- Topic: Poor download speeds
- Replies: 8
- Views: 1752
Re: Poor download speeds
Hi,
I have sent you an e-mail along with some tests, please complete them and reply back with the results for further investigation.
Apologies for any inconvenience caused.
Your reference : 9140295
Regards,
Saad B
I have sent you an e-mail along with some tests, please complete them and reply back with the results for further investigation.
Apologies for any inconvenience caused.
Your reference : 9140295
Regards,
Saad B
- Sat May 23, 2015 2:49 pm
- Forum: ADSL connections
- Topic: Issues with Waverley exchange, Sydney?
- Replies: 29
- Views: 4931
Re: Issues with Waverley exchange, Sydney?
Hi,
Kindly note that our management and our suppliers management are aware of the issue. We will closely monitor and update you if there's an earlier date
Sincere apologies for any inconvenience caused.
Regards,
Saad Bafik
Kindly note that our management and our suppliers management are aware of the issue. We will closely monitor and update you if there's an earlier date
Sincere apologies for any inconvenience caused.
Regards,
Saad Bafik
- Tue May 05, 2015 2:16 pm
- Forum: Archived threads
- Topic: Unplanned ADSL outage - POINT COOK, VIC - In Progress
- Replies: 1
- Views: 226
Re: Unplanned ADSL outage - POINT COOK, VIC - Resolved
Update
This outage has now been resolved.
Apologies for any inconvenience caused.
This outage has now been resolved.
Apologies for any inconvenience caused.
- Tue May 05, 2015 2:04 pm
- Forum: Archived threads
- Topic: Unplanned Outage - KUNGHUR, NSW - In Progress
- Replies: 7
- Views: 493
Re: Unplanned Outage - KUNGHUR, NSW - In Progress
Outage is still ongoing.
ETR : Our wholesale supplier is unable to provide an ETR at this stage.
Exetel apologizes for any inconvenience this may have caused.
ETR : Our wholesale supplier is unable to provide an ETR at this stage.
Exetel apologizes for any inconvenience this may have caused.
- Tue May 05, 2015 2:00 pm
- Forum: Archived threads
- Topic: Unplanned ADSL outage - Tuggerah, NSW – In progress
- Replies: 5
- Views: 482
Re: Unplanned ADSL outage - Tuggerah, NSW – In progress
Update
Outage is still ongoing.
ETR: 05-05-2015 Close of Business
Exetel apologizes for any inconvenience this may have caused.
Outage is still ongoing.
ETR: 05-05-2015 Close of Business
Exetel apologizes for any inconvenience this may have caused.
- Tue May 05, 2015 1:57 pm
- Forum: Archived threads
- Topic: Unplanned ADSL outage -Carindale, QLD – In progress
- Replies: 5
- Views: 448
Re: Unplanned ADSL outage -Carindale, QLD – In progress
Update
Outage is still ongoing
ETR : No ETR
Exetel apologizes for any inconvenience this may have caused.
Outage is still ongoing
ETR : No ETR
Exetel apologizes for any inconvenience this may have caused.
- Tue May 05, 2015 1:51 pm
- Forum: Archived threads
- Topic: Unplanned ADSL Outage - Multiple Suburbs, QLD
- Replies: 5
- Views: 584
Re: Unplanned ADSL Outage - Multiple Suburbs, QLD
Update
Unfortunately we still don't have an ETR.
Exetel apologizes for any inconvenience this may have caused.
Unfortunately we still don't have an ETR.
Exetel apologizes for any inconvenience this may have caused.
- Tue May 05, 2015 1:49 pm
- Forum: Archived threads
- Topic: Re: Unplanned ADSL outage - Thornlands, Qld – In progress
- Replies: 2
- Views: 230
Re: Unplanned ADSL outage - Thornlands, Qld – Resolved
Update
This outage has now been resolved.
Apologies for any inconvenience caused.
This outage has now been resolved.
Apologies for any inconvenience caused.
- Sun May 03, 2015 4:46 pm
- Forum: ADSL connections
- Topic: Very Slow Internet
- Replies: 6
- Views: 1803
Re: Very Slow Internet
Hi, Currently our service has been slow lately. It takes a while to load webpages, and downloads take way longer than usual. I did some speed tests, and this was the result: http://www.speedtest.net/result/4333160047.png Could this slow speed be because of the router? Or something at Exetel causing...
- Sun May 03, 2015 4:16 pm
- Forum: VOIP
- Topic: voip disconected
- Replies: 26
- Views: 4995
Re: voip disconected
my service voip number was disconnected on Friday by exetel by mistake I have been told that it wont be put on the server till Monday if it is on the server can you sms me the password. when all this happened I was told I could divert to another number maybe this is not correct. It appears that the...
- Sun May 03, 2015 3:47 pm
- Forum: ADSL connections
- Topic: No dial tone and constant dropouts
- Replies: 52
- Views: 8120
Re: No dial tone and constant dropouts
Hi, Thanks for looking into this for me. I really need this fixed so please ensure they are sending another technician to look at it. I've been chewing through my phone data just to get by. I have been away from the computer for the last couple of days but after trying to do some web browsing just ...