Hi,
Exetel's Sip server had a unplanned outage from 14:20 to 14:28 on 1st April AEDT.
The root cause is still being investigated.
So far, we suspect that there was an attack which triggers a bug in the VoIP application.
Search found 32 matches
- Tue Apr 02, 2019 11:02 am
- Forum: Archived threads
- Topic: Unplanned VoIP outage on 1st April 14:20 AEDT
- Replies: 0
- Views: 1182
- Wed Mar 27, 2019 10:46 am
- Forum: Archived threads
- Topic: Unplanned UPABX outage
- Replies: 1
- Views: 709
Re: Unplanned UPABX outage
Hi,
The service has been restored.
It is caused by DDoS attack and some devices crashed.
We are planning to make changes to prevent such issue happening again.
The service has been restored.
It is caused by DDoS attack and some devices crashed.
We are planning to make changes to prevent such issue happening again.
- Wed Mar 27, 2019 10:23 am
- Forum: Archived threads
- Topic: Unplanned UPABX outage
- Replies: 1
- Views: 709
Unplanned UPABX outage
Hi,
We are having an unplanned outage for some UPABX services.
Our network team is investigating the issue.
No ETA is provided.
We will provide the update every 30 minutes.
We are having an unplanned outage for some UPABX services.
Our network team is investigating the issue.
No ETA is provided.
We will provide the update every 30 minutes.
- Tue Jan 08, 2019 5:00 pm
- Forum: Archived threads
- Topic: 220.233.0.1 and 220.233.0.2 will no longer capable of being a DNS resolver
- Replies: 0
- Views: 1551
220.233.0.1 and 220.233.0.2 will no longer capable of being a DNS resolver
Hi All, We are switching off the DNS resolver function on 220.233.0.1 and 220.233.0.2. Any Exetel customers should use 220.233.0.3 and 220.233.0.4 as their DNS resolver. 220.233.0.1 DNS resolver feature has been switched off and 220.233.0.2 will be switched off next Monday (14/01/2019) Please note: ...
- Wed May 23, 2018 8:59 am
- Forum: Archived threads
- Topic: Emergency Maintenance - free webhosting
- Replies: 1
- Views: 610
Re: Emergency Maintenance - free webhosting
The work has been completed
- Tue May 22, 2018 4:34 pm
- Forum: Archived threads
- Topic: Emergency Maintenance - free webhosting
- Replies: 1
- Views: 610
Emergency Maintenance - free webhosting
There will be an emergency maintenance work for free web hosting service on May 23 betwwen 1 AM to 2AM AEST
The outage will be up to 5 minutes.
We apologise for any inconvenience.
The outage will be up to 5 minutes.
We apologise for any inconvenience.
- Mon Mar 20, 2017 3:29 pm
- Forum: Archived threads
- Topic: Emergency Cloud PBX Maintenance 22nd March 2017 12AM-1AM
- Replies: 1
- Views: 803
Emergency Cloud PBX Maintenance 22nd March 2017 12AM-1AM
Exetel's will be performing Cloud PBX network maintenance on 22nd March 2017 between 12AM - 1AM AEDT During this scheduled maintenance window, no outage is expected. However due to the complex nature of the work, there is a slight chance an outage may occur for 5-10 minutes. Regards The Team at Exetel
- Tue Jan 17, 2017 1:29 pm
- Forum: Archived threads
- Topic: Planned Server Maintenance from 03-01-2017 to 17-01-2017
- Replies: 3
- Views: 2208
Re: Planned Server Maintenance from 03-01-2017 to 17-01-2017
fax and sms services maintenance is postponed to 18/1/2017 12AM - 6AM
- Tue Jan 17, 2017 1:11 pm
- Forum: Archived threads
- Topic: Planned Server Maintenance from 03-01-2017 to 17-01-2017
- Replies: 3
- Views: 2208
Re: Planned Server Maintenance from 03-01-2017 to 17-01-2017
Queensland DNS server upgrade has been postponed to 19/1/2017 12AM - 6AM
- Wed Dec 28, 2016 2:48 pm
- Forum: Archived threads
- Topic: Planned Server Maintenance from 03-01-2017 to 17-01-2017
- Replies: 3
- Views: 2208
Planned Server Maintenance from 03-01-2017 to 17-01-2017
Dear Customer, Exetel will perform system maintenance on multiple services - detailed time below Date Time Affected Services Tue, 03-01-2017 12 AM - 6 AM Exetel forum Done Thu, 05-01-2017 12 AM - 6 AM speed test service Done Fri, 06-01-2017 12 AM - 6 AM webmail service Done Wed, 11-01-2017 12 AM - 6...
- Wed Aug 24, 2016 3:22 pm
- Forum: Archived threads
- Topic: Planned QLD Maintenance 28th Aug 2016 4 AM - 6 AM AEST
- Replies: 0
- Views: 910
Planned QLD Maintenance 28th Aug 2016 4 AM - 6 AM AEST
Hi
Exetel's data-centre provider will be performing maintenance on 28th August 2016 between 4AM - 6AM AEST, QLD.
During this scheduled maintenance window, no outage is expected but due to the hazardous nature of the work, one may occur.
Regards
The Team at Exetel
Exetel's data-centre provider will be performing maintenance on 28th August 2016 between 4AM - 6AM AEST, QLD.
During this scheduled maintenance window, no outage is expected but due to the hazardous nature of the work, one may occur.
Regards
The Team at Exetel
- Tue Jul 12, 2016 3:06 pm
- Forum: Archived threads
- Topic: Planned VoIP Maintenance 5 July 2016 11PM -6 July 6AM EST
- Replies: 1
- Views: 671
Re: Planned VoIP Maintenance 5 July 2016 11PM -6 July 6AM ES
This has been completed.
- Tue Jul 12, 2016 3:05 pm
- Forum: Archived threads
- Topic: Planned VoIP Maintenance 26 July 2016 11PM -27 July 6AM EST
- Replies: 0
- Views: 925
Planned VoIP Maintenance 26 July 2016 11PM -27 July 6AM EST
Dear Customers, Please note that one of our upstream carriers is planning maintenance work on their network 26th July 2016 11 PM - 27th July 2016 6 AM AEST. During this scheduled maintenance window, incoming calls will be unavailable for 25 minutes during the maintenance window in below states: Vict...
- Tue Jun 21, 2016 9:56 am
- Forum: Archived threads
- Topic: Planned VoIP Maintenance 5 July 2016 11PM -6 July 6AM EST
- Replies: 1
- Views: 671
Planned VoIP Maintenance 5 July 2016 11PM -6 July 6AM EST
Dear Customers, Please note that one of our upstream carriers is planning maintenance work on their network 5th July 2016 11 PM - 6th July 2016 6 AM AEST. During this scheduled maintenance window, incoming calls will be unavailable for 25 minutes during the maintenance window in below states: Victor...
- Mon Jun 20, 2016 11:44 am
- Forum: Archived threads
- Topic: Planned VoIP Maintenance 17th June 2016 12 AM - 6 AM AEST
- Replies: 1
- Views: 766
Re: Planned VoIP Maintenance 17th June 2016 12 AM - 6 AM AES
This has been completed.