Exetel customer help forum

HI, the speed of the ADSL is up to what it was again.
thanks for the hep

Hi, thanks for the excellent help and support, I have contacted the help desk after I missed the call, they told me there is a slight network issue but the speed is now very stable, and I have contacted billion about the router but they haven't got back to me as of yet. thanks again for all the help

thanks for all the help guys, it has stabled out a lot but i am not getting the speeds i was getting about a week ago, i currently have my old router and getting these results using the exetel speed test (7404VGP)

3.59 Mbps
which means you can download at 459.16 KB/sec. from our servers.

just a really quick question my DSL light doesn't seem to be on at all, its not affecting speeds so much but yeah it not all, is this normal or does it turn on with a diffident setting altogether

Thanks for that, i changed my MTU to 1400 aswell and the speed jumped from 3.2mbps to 11.9mbps

hi, i recently switch from the 7404VGP to the newer 7404VNOX and i don't know if all my inputs to the modem are correct.
Thanks in Advance

I was looking through the new deals that exetels is running at the moment with the OT-500, i am currently on the OVC200 plan with a VoIP telephone and was wondering if i change over to that plan will i loose my VoIP or will i keep using my VoIP services Secondly, with the NBN service is that availab...