Search found 654 matches

by sable
Fri Oct 30, 2015 10:41 am
Forum: Email issues
Topic: Unable to send emails via SMTP server
Replies: 17
Views: 7833

Re: Unable to send emails via SMTP server

Both Exetel's Smtp servers were blacklisted on a number of sites including Spamcop, according to Exetel the problem was fixed on Tuesday. A quick check shows still listed on 2 sites however may be false positives as I just ran test sent & received successfully
by sable
Fri Jul 25, 2014 2:27 pm
Forum: Member facilities & usage meter
Topic: Please Use This Thread To Advise Exetel Of Typos/Errors
Replies: 578
Views: 98536

Re: Please Use This Thread To Advise Exetel Of Typos/Errors

Well, I just received call from third customer to say his service was suspended earlier this morning!!!
Just checked his usage = less than 50% He is not happy
He has not received any messages advising of the error as of about 3 minutes ago
by sable
Fri Jul 25, 2014 11:45 am
Forum: Member facilities & usage meter
Topic: Please Use This Thread To Advise Exetel Of Typos/Errors
Replies: 578
Views: 98536

Re: Please Use This Thread To Advise Exetel Of Typos/Errors

Have the affected customers been advised of this error?
If not they should be, I have already had 2 queries from my customers neither of whom were any where near their usage! Neither has received message advising that the first message was an error!
by sable
Fri Jun 27, 2014 5:10 pm
Forum: Virus / spam / spyware issues
Topic: Email Hoax being circulated to Exetel users
Replies: 38
Views: 22988

Re: Email Hoax being circulated to Exetel users

Ian S
There was a thread started by ShaminG with the title Billing changes In July 2014 on 12 June, it is still there with no responses look in the Admin/Invoice/Billing section.

bt
by sable
Tue Oct 22, 2013 11:45 am
Forum: VOIP
Topic: VoiP keeps unregistering
Replies: 6
Views: 2559

Re: VoiP keeps unregistering

I have mine set to 1800, Billion 7404vgpx
by sable
Wed Mar 27, 2013 10:44 am
Forum: ADSL connections
Topic: Can you access http://www.hccc.nsw.gov.au ?
Replies: 2
Views: 2288

Re: Can you access http://www.hccc.nsw.gov.au ?

No problem here in Regional NSW from a TW based connection
by sable
Wed Oct 24, 2012 2:57 pm
Forum: ADSL connections
Topic: Moving from one plan to another.
Replies: 2
Views: 493

Re: Moving from one plan to another.

Wayne The OPx plans are on Optus infrastructure, you are currently on Telstra Wholesale infrastructure. You need to do a check to see if your exchange is enabled for Optus, the easiest way to do this is from the Exetel main website, try to order an Optus plan and put your phone number in the box, I ...
by sable
Thu Aug 23, 2012 3:43 pm
Forum: Invoicing & billing
Topic: What plan to select - ADSL1 to ADSL2??
Replies: 9
Views: 3327

Re: What plan to select - ADSL1 to ADSL2??

popper

The link I provided is for AAPT ADSL2 only.

Telstra ADSL2 should be avaialble to most users, where in port are you? pm me if you want that kept private
by sable
Thu Aug 23, 2012 11:20 am
Forum: Invoicing & billing
Topic: What plan to select - ADSL1 to ADSL2??
Replies: 9
Views: 3327

Re: What plan to select - ADSL1 to ADSL2??

Kindly note that Optus infrastructure is not available but Telstra ADSL2 and AAPT infrastructure are available. Please log in to your members area to apply for a plan change or contact residentialsales@exetel.com.au I do not believe AAPT infrastructure is activated in Port Macquarie. Check for your...
by sable
Wed Aug 08, 2012 10:09 am
Forum: Invoicing & billing
Topic: Changing from ADSL to NBN
Replies: 8
Views: 2844

Re: Changing from ADSL to NBN

I am set to renew it for another twelve months
Why renew your contract?

Don't do anything and you just continue on a month to month basis and do not incurr a break fe if and when you move to NBN.
by sable
Sun May 20, 2012 5:42 pm
Forum: NBN and other Fibre Services
Topic: Billion 7404VGP
Replies: 6
Views: 3062

Re: Billion 7404VGP

The 7800N does not have VoIP.

all the current Billion VoIP routers have a WAN port ie 7401VGPR3 one VoIP port wireless g, 7404VNPX, 2 voip ports wireless n and usb as is 7404VNOX

You might also look at the Fritz boxes
by sable
Thu May 17, 2012 10:53 am
Forum: ADSL connections
Topic: New modem and slow speed
Replies: 14
Views: 2682

Re: New modem and slow speed

Tec9

If you still have access to your old modem you can copy the settings from that to the new one, go to Advanced/Configuration/System/BackupRestore on old modem save the fille to your desktop, go to the ame place on the new modem and restore the file.
by sable
Thu Mar 29, 2012 7:14 pm
Forum: Invoicing & billing
Topic: Included calls in current VoIP plans
Replies: 2
Views: 1749

Re: Included calls in current VoIP plans

shinryoku My undrstanding is that there is no change to the accounting of 13/1300 calls - they have always been charged at 30 cents per call, there is no change with the RVplans. Tip; Bo to the firms website and look for their international no, usually listed as +610xxxxxxx or try whitepages.com.au ...
by sable
Wed Mar 28, 2012 4:52 pm
Forum: Improvement & suggestions
Topic: VoIP Changes
Replies: 4
Views: 3593

Re: VoIP Changes

Thanks for the clarification. Another question re VPx packs and I guess the international ones as well. If customer does not manually change his paln prior to 15 Apr what if any of the call usage generated under one or more of these packs will be taken into account when calculating the new RVx plan?