Search found 271 matches

by IanS
Wed Jan 13, 2021 1:24 am
Forum: NBN and other Fibre Services
Topic: Outage 13/1/21 - Cessnock area
Replies: 3
Views: 308

Re: Outage 13/1/21 - Cessnock area

Service has just been restored
by IanS
Wed Jan 13, 2021 1:18 am
Forum: NBN and other Fibre Services
Topic: Outage 13/1/21 - Cessnock area
Replies: 3
Views: 308

Outage 13/1/21 - Cessnock area

Router is connected to node (line speed 49619 down & 18194 up) but no gateway address or DNS server details are being reported
by IanS
Sat Aug 31, 2019 2:37 pm
Forum: NBN and other Fibre Services
Topic: New NBN Plans
Replies: 2
Views: 717

New NBN Plans

A friend, who introduced me to Exetel back in June 2004, wants to switch to the NBN, but they don't need unlimited data (they don't exceed the 20GB Exetel ADSL plan they're currently on). They're on the pension, so they have to watch their pennies. Is there a way they can sign up to the NBN on the o...
by IanS
Sun Jul 14, 2019 4:33 pm
Forum: NBN and other Fibre Services
Topic: Change IP Addresses
Replies: 3
Views: 932

Re: Change IP Addresses

I've phoned up & it's been sorted out,thanks
by IanS
Mon Jul 08, 2019 4:11 pm
Forum: NBN and other Fibre Services
Topic: Change IP Addresses
Replies: 3
Views: 932

Change IP Addresses

I need to change my current IPv4 address, but the user facilities has a message "Your Account IP details cannot be changed at the moment. Please try again soon or contact Exetel support."

Service number 02xxxxx934
by IanS
Sun May 12, 2019 3:31 pm
Forum: VOIP
Topic: Issue with divert to voicemail
Replies: 9
Views: 2158

Re: Issue with divert to voicemail

Just wondering if there has been any progress with this issue. I carried out 17 odd test calls from my VoIP & mobile number on 5/5/19 & replied back to Rehan's email. It seems now that all calls are direct diverting to voicemail, regardless of the diversion time (have tried 10,20,30,40,50 seconds) I...
by IanS
Sat Apr 27, 2019 10:10 am
Forum: Web site
Topic: NBN Availability Neath
Replies: 2
Views: 936

NBN Availability Neath

Trying to helping a friend decided on NBN plans, but her address 56 Carrs Road Neath 2326, is only coming up as having ADSL avalable.

Have checked NBNCo website & it's showing FTTN is available.

Could the database be updated, so she can order a service?


Cheers
Ian
by IanS
Fri Apr 19, 2019 12:18 pm
Forum: VOIP
Topic: Issue with divert to voicemail
Replies: 9
Views: 2158

Re: Issue with divert to voicemail

Reply sent, with additional info
by IanS
Thu Apr 18, 2019 6:24 pm
Forum: VOIP
Topic: Issue with divert to voicemail
Replies: 9
Views: 2158

Re: Issue with divert to voicemail

Email reply sent
by IanS
Thu Apr 18, 2019 2:57 am
Forum: VOIP
Topic: Issue with divert to voicemail
Replies: 9
Views: 2158

Re: Issue with divert to voicemail

PM sent
by IanS
Mon Apr 15, 2019 9:54 am
Forum: VOIP
Topic: Issue with divert to voicemail
Replies: 9
Views: 2158

Issue with divert to voicemail

There seems to be an issue diverting to voicemail. Initially we had the divert time set to 40 seconds, but now all calls were being direct diverted to VM (phone doesn't ring). Change the time setting to 30 seconds & the phone rings, changed back to 40 seconds & calls direct diverted to VM. Same appl...
by IanS
Thu Apr 05, 2018 1:18 am
Forum: NBN and other Fibre Services
Topic: DSL Green light but no internet several hours
Replies: 3
Views: 2010

Re: DSL Green light but no internet several hours

Currently experiencing an outage in Newcastle. Have power cycled router. Router is connected to node (DSL LED is on & router reporting line speeds of 107735/44199)

Router logs reporting "Jan 1 00:17:05 daemon err syslog: pppd:Couldn't get channel number: Transport endpoint is not connected"
by IanS
Fri Dec 15, 2017 10:03 am
Forum: NBN and other Fibre Services
Topic: Usage email notification??
Replies: 8
Views: 2359

Re: Usage email notification??

Same here, 185% at 1:17am and 203% at 8:05am.

User facilities bar graph tells me 10.39GB

Man those Windows updates must be massive!
by IanS
Tue Nov 14, 2017 2:40 pm
Forum: VOIP
Topic: What type of cordless VoIP phone to use on NBN?
Replies: 2
Views: 1997

Re: What type of cordless VoIP phone to use on NBN?

I've set up someone with a Siemen Gigaset 510ip. You can get extra handsets & chargers. They handle up to 4 VoIP services & 1 PSTN service & if you have multiple handsets, you can make/receive several concurrent calls They have an "Exetel" configuration in a drop down list, which takes the guesswork...