Search found 41 matches

by Fahim S
Sun Oct 13, 2013 11:40 pm
Forum: Archived threads
Topic: Unplanned ADSL Outage - HARRIS TOWN, QLD - Resolved
Replies: 4
Views: 1445

Re: Unplanned ADSL Outage - HARRIS TOWN, QLD - In Progress

UPDATE

Outage status : Ongoing

ETR : No ETR as of yet.

Exetel apologizes for any inconvenience this may have caused.
by Fahim S
Sat Sep 14, 2013 8:00 pm
Forum: Archived threads
Topic: Unplanned ADSL Outage - VIC - ASCOT - In progress
Replies: 4
Views: 874

Unplanned ADSL Outage - VIC - ASCOT - In progress

Event Notification Location Affected: ASCOT, VIC Event Start Time: 14/09/13 17:46 AEST Services Impacted - ADSL Additional Information: Most customers in the above mentioned area experienced connectivity issues. Root cause is still being investigated. Number of Services Impacted - Unknown ETR : Our...
by Fahim S
Wed Sep 11, 2013 8:21 pm
Forum: ADSL connections
Topic: PPP Server Connection Fail
Replies: 4
Views: 34212

Re: PPP Server Connection Fail

Hi,

Appreciate your feedback :). We are glad the issue has been fixed.
by Fahim S
Sat Jul 20, 2013 4:10 pm
Forum: Archived threads
Topic: Unplanned ADSL Outage - Beerwah, QLD - In Progress
Replies: 5
Views: 1008

Re: Unplanned ADSL Outage - Beerwah, QLD - In Progress

Update

Outage status : Ongoing

Apologies for the inconvenience caused.
by Fahim S
Tue Jun 04, 2013 9:31 am
Forum: Archived threads
Topic: Unplanned outage - NSW – Resolved
Replies: 3
Views: 610

Re: Unplanned outage - NSW – In progress

Update

This outage has been restored.
by Fahim S
Sat Jun 01, 2013 5:40 pm
Forum: Archived threads
Topic: Unplanned ADSL outage - NSW
Replies: 1
Views: 572

Re: Unplanned ADSL outage - NSW - Resolved

Update

- This outage has now been placed in a resolved state
by Fahim S
Sat Jun 01, 2013 1:08 pm
Forum: Archived threads
Topic: Unplanned ADSL outage - NSW
Replies: 1
Views: 572

Unplanned ADSL outage - NSW

Event Notification Locations Affected: FRESHWATER,NORTH MANLY,WEST RYDE, BROOKVALE - NSW Event Start Time: 01/06/2013 10:36:09 Products Impacted - ADSL/PSTN Additional Information: - Most customers in the above mentioned area may experience ADSL connectivity issues - PSTN services will have an enga...
by Fahim S
Wed May 29, 2013 7:34 pm
Forum: Archived threads
Topic: Unplanned outage - QLD – Resolved
Replies: 3
Views: 1114

Re: Unplanned outage - QLD - In progress

UPDATE

- Issue is still being investigated,
- There's No ETR
by Fahim S
Sat May 25, 2013 7:08 pm
Forum: Archived threads
Topic: Unplanned ADSL outage - NSW
Replies: 1
Views: 497

Re: Unplanned ADSL outage - NSW

Update

Services are restored.
by Fahim S
Sun Feb 17, 2013 4:49 pm
Forum: Archived threads
Topic: ADSL - Unplanned Outage - QLD - Telstra
Replies: 23
Views: 3499

Re: ADSL - Unplanned Outage - QLD - Telstra

UPDATE

Issue is still under investigation
by Fahim S
Sat Feb 16, 2013 2:54 pm
Forum: Archived threads
Topic: ADSL - Unplanned Outage - QLD - Telstra
Replies: 23
Views: 3499

Re: ADSL - Unplanned Outage - QLD - Telstra

UPDATE

Issue is still under investigation
by Fahim S
Mon Feb 11, 2013 12:08 pm
Forum: SMS via ADSL
Topic: Missing page for MVN
Replies: 13
Views: 6112

Re: Missing page for MVN

Hi !

The issue has been fixed, Please confirm it !

Cheers.
by Fahim S
Sun Feb 10, 2013 4:25 pm
Forum: SMS via ADSL
Topic: Missing page for MVN
Replies: 13
Views: 6112

Re: Missing page for MVN

Hi,

We've already forwarded this to our developer team and we will provide you an update as quickly as possible once available.

The ticket reference number is #6158973.
by Fahim S
Thu Jan 31, 2013 3:34 am
Forum: ADSL connections
Topic: Painfuly slow ADSL....
Replies: 13
Views: 3282

Re: Painfuly slow ADSL....

It appears the issue has begun again tonight. New Billion 7800VDPX installed and internet has crawled to a standstill. Hi, I have done another reset, so could you please restart the modem and check the speed :?: If you still experience the slow speeds please feel free to drop an email to residentia...
by Fahim S
Thu Jan 31, 2013 2:23 am
Forum: SMS via ADSL
Topic: MVN Inbox takes sooo long to load (9 mins+ !!)
Replies: 1
Views: 3504

Re: MVN Inbox takes sooo long to load (9 mins+ !!)

Main Thread : viewtopic.php?f=301&t=40042&p=304089#p304089


Hi Bilal,

Your issue has been escalated to our engineers and is being currently investigated, we'll get back to you shortly with a response.


Cheers.