Exetel customer help forum

Had to set the site as "unprotected", it then gave 6 trackers... I suppose I can leave that as an exception.

Yes, running, but the tracker -- updated above post with /crude/ images.

Okay, well I don't get it. I've even told Firefox to forget the site and done force refresh avoiding cache, but all I get is a blank page. Very strange. ..... more info ..... found the culprit. It turns out that the DuckDuckGo Privacy Essentials by DuckDuckGo add-on, which Firefox recommends, is the...

This one works: https://exetel.speedtestcustom.com/ This one gives the blank page: https://speedtest.exetel.com.au/ (no visible html body, source has little in there...) This was in the source of the page from the second link above: https://exetel.dualstack.speedtestcustom.com - that works, but it o...

btw my connection has been down dive 10:50 am due to a fiver cut.

Yes, correct. I prefer Firefox direct to ensure I can keep up with the latest version.

More info:

$ inxi -S
System: Host: mx-hvk-1 Kernel: 4.19.0-5-amd64 x86_64 bits: 64 Desktop: Xfce 4.12.3
Distro: MX-18.3_x64 Continuum May 26 2019

Firefox 78.0.2 direct from here and not via MX distro.

Flash player should NOT be required, it looks like the page source expect flash player now?! Also has references to ActiveX -- I am not using a Winblows machine and definitely not a browser on Winblows. Connecting to a remote Winblows machine, the page works there... What is the operating system th...

Flash player should NOT be required, it looks like the page source expect flash player now?!
Also has references to ActiveX -- I am not using a Winblows machine and definitely not a browser on Winblows.

Connecting to a remote Winblows machine, the page works there...

btw see this:

https://www.ssllabs.com/ssltest/analyze ... 8.96.8.240

It does show TLS1.2, but something else seems to be an issue now (blank page).

I have told the browser to forget the page and tried to load it completely fresh (no cached objects of the page).

Okay, but this https://speedtest.exetel.com.au/ now gives a blank page with Firefox?

The TLS warning / problem is still there, I hope you can get this fixed quickly; not sure when Firefox support will lapse for the less secure TLS versions, but it's not without good cause that support will be ending.

The service come good overnight, not sure exactly when. I expect there must have been a local area issue unrelated to the actual connection itself.

Narre Warren, HFC, poor download, upload speeds are good. This is a better result just now: https://exetel.speedtestcustom.com/result/3d7a7020-c36c-11ea-baa6-19b71c429f47 I remotely connected to a site in Brooklyn, there were no speed issues there with the FTTN connection (also 100/40) at that time....