Exetel customer help forum

I want to upgrade my current T20-3 75GB mo ADSL2 Telstra plan to 500GB. When Using the Change plan feature in user facilities I am offered ADSL2-R-500 Change of plan Fee $20.00 Monthly Fee $77.50 500 GB Total Cost over 12 months $950.00 As your T20 plan is a Telstra plan, your members facility woul...

I currently host my own email server. I'm currently looking for a paid hosting service, mainly because it takes me too long to fix my server when something goes wrong. I looked at Exetels email hosting but they don't support email aliasing for a user and that is a deal breaker for me. Can anyone rec...

I am also trying to port my wife's number across due to no optus service at her work. The number is currently on her fathers Exetel account. So when trying to port his DOB has been entered. Her father has called Exetel and they provided a 5 digit account number which we have used. When I ported my ...

jokiin wrote:you should be able to port out without the account number, will work with date of birth also

The birth date worked OK but the 3 digit a/c number that I was given didn't. I was porting out from WM-A plan.

Regards

stevecJ wrote:Hi,

I've got your PM and replied the email with the account number.

Please let me know if you require any further information.

Thanks for your assistenance.

Regards

jokiin wrote:you should be able to port out without the account number, will work with date of birth also

Thanks for the info. But with the weekend approching I would prefer the proper a/c number. Otherwise I would wait until next week to do the port with the birth date.

Regards

How long does it take to obtain my Mobile Phone account number for porting my mobile out from Exetel. It's been 24 hours since I sent my request to Provisioning but no reply yet.

Regards

Ok, I’ve tried Jokiins suggestion and it works on the modem, so it must be a setting issue on my Samsung Galaxy S2, running with CSIPsimple. The issue is now happening with both SIP accounts that I have with Exetel. Here are the symptoms. If I ring either of the SIP accounts, the phone rings, but t...

Hi, It's nearly a week now I am on a WM-C Plan APN = exetel1 I was wondering if I changed to a Post voip 5 would I get a new Sim Card and if it would be any better? Regards Granny On reading your problems with csipsimple and Android, I thought that I should check my csipsimple operation (Samsung Ga...

Desktop is good, but I'd really like to have a J2ME application that would in the very least allow me to send SMS, obtain account balance etc, and on more sophisticated handsets use MoIP or simple VoIP, since I believe the Android OS blocks 3G IP calls by default. On my Android mobile I use csipsim...

thomashouseman wrote:It has an Exetel section?

Sure does, but only for mobile plans and not ADSL. Has mainly Australian ISPs.

Regards

Came across a nifty app for android mobiles, MyUsage ( https://market.android.com/details?id=c ... er.myusage ). Works OK for my WM-A and CAP19 plans. But only shows data usage NOT calls.

Regards

So long store shory, does anyone know if Telstra service houses on weekends, and how long after first contacting exetel does it take to get a results? As a web developer not having internet or phone at home is costing me money (an not just the bills I'm paying for a phone line I can't use). Stevil ...

adolph wrote:
How do I go about enabling MMS?

I set my Optus MMS by going to this site
http://optusau.wdsglobal.com/

Regards

Hi Udara, As per my email, my modem is the only appliance running on my phone point here. We don't have a connected phone line, pay TV or an alarm and as such don't use a splitter on the modem. The modem itself runs directly off its own powerpoint (no powerboards/adaptors). I don't know how I can i...