Search found 5 matches

by GeoffMc
Sat Jul 11, 2015 4:34 pm
Forum: Virus / spam / spyware issues
Topic: Chrome Web Browser - Scam Tab
Replies: 2
Views: 2605

Chrome Web Browser - Scam Tab

I clicked on a link on a website and up popped another tab on my browser telling me I am a lucky Exetel user and have won a prize (see attachment). I closed down the browser without clicking on anything as it looks like a scam. I have had something similar happen in the past where it was an 'Exetel ...
by GeoffMc
Thu Jan 03, 2013 7:44 pm
Forum: Products & services
Topic: VoIP Billing Change
Replies: 4
Views: 4985

Re: VoIP Billing Change

The below is designed to give you a clearer picture of the changes, this is based on various Australian mobile call times and various plans. RV5: 01 seconds, before $0.01, after $0.25 15 seconds, before $0.13, after $0.25 30 seconds, before $0.25, after $0.25 31 seconds, before $0.26, after $0.50 RV...
by GeoffMc
Sat Jun 30, 2012 10:48 am
Forum: Telephone issues
Topic: Home Phone SMS
Replies: 1
Views: 1572

Home Phone SMS

I have a new home phone which can send and recieve SMSs. Can this feature actually be used on Exetel (Optus) home phone service? I also have Exetel voip, can this feature be used using this service?
by GeoffMc
Mon Jun 04, 2012 5:42 pm
Forum: ADSL connections
Topic: Few hours downtime for phone - no, 5 days and counting
Replies: 3
Views: 563

Re: Few hours downtime for phone - no, 5 days and counting

I am now able to receive ADSL and phone service properly. Hopefully the billing wont start until today as this is the first day the service has actually been connected.
by GeoffMc
Sun Jun 03, 2012 10:08 pm
Forum: ADSL connections
Topic: Few hours downtime for phone - no, 5 days and counting
Replies: 3
Views: 563

Few hours downtime for phone - no, 5 days and counting

I am off to a bad start with my move to Exetel. I was told the phone would be off for a few hours during changeover, however I am now up to five days. The problem was reported after one day. I am told that the problem is going to be 'investigated' by close of business tommorow. How can Exetels whole...