Search found 171 matches
- Mon Sep 07, 2015 7:40 pm
- Forum: Archived threads
- Topic: Unplanned Fibre outage - VIC – In progress
- Replies: 1
- Views: 296
Unplanned Fibre outage - VIC – In progress
Event Notification Location Affected: South Eastern Suburbs in VIC Event Start Time: 07/09/2015 19.00 AEST Products Impacted: Fibre Additional Information: Some customers in the above mentioned area may experience connectivity issues. Root cause: Still being investigated. Number of Services Impacted...
- Sun Aug 23, 2015 10:03 pm
- Forum: Archived threads
- Topic: Unplanned Fibre outage - KELLYVILLE, NSW - In progress
- Replies: 1
- Views: 268
Unplanned Fibre outage - KELLYVILLE, NSW - In progress
Event Notification Location Affected: KELLYVILLE, NSW Event Start Time: 23/08/2015 20:36 AEST Products Impacted: NBN Fibre Additional Information: Some customers in the above mentioned area may experience connectivity issues. Root cause: Still being investigated. Number of Services Impacted: Unknown...
- Tue Aug 18, 2015 11:03 pm
- Forum: Archived threads
- Topic: Unplanned Corporate Data Outage - PORT MACQUARIE, NSW
- Replies: 1
- Views: 310
Re: Unplanned Corporate Data Outage - PORT MACQUARIE - Resto
UPDATE
Our wholesale supplier advises that the outage has been restored.
Event End Time: 18/08/2015 20:35 AEST
Exetel apologizes for any inconvenience this may have caused.
Our wholesale supplier advises that the outage has been restored.
Event End Time: 18/08/2015 20:35 AEST
Exetel apologizes for any inconvenience this may have caused.
- Sat Aug 08, 2015 10:49 pm
- Forum: Archived threads
- Topic: Unplanned Fibre outage - Point Cook & Laverton - VIC
- Replies: 1
- Views: 315
Unplanned Fibre outage - Point Cook & Laverton - VIC
Event Notification Location Affected: Point Cook & Laverton, VIC Event Start Time: 08/08/2015 22:00 AEST Products Impacted: Fibre Additional Information: Some customers in the above mentioned area may experience connectivity issues in their NBN connections. Root cause: Still being investigated. Numb...
- Fri Jul 17, 2015 10:15 pm
- Forum: Archived threads
- Topic: Unplanned ADSL outage - CHERMSIDE, QLD – In progress-In Prog
- Replies: 1
- Views: 282
Re: Unplanned ADSL outage - CHERMSIDE, QLD – RESTORED
UPDATE
Our wholesale supplier advises the services are now restored.
Exetel apologizes for any inconvenience this may have caused.
Our wholesale supplier advises the services are now restored.
Exetel apologizes for any inconvenience this may have caused.
- Mon Jun 01, 2015 10:20 pm
- Forum: Archived threads
- Topic: Unplanned Corporate Data Outage - BLACK TOWN
- Replies: 1
- Views: 278
Unplanned Corporate Data Outage - BLACK TOWN
Event Notification
Event Start date: 01/06/2015
Products Impacted: Some Data services connected to Black Town Exchange
ETA: Our supplier is currently working on it & no ETA has been provided yet.
Event Start date: 01/06/2015
Products Impacted: Some Data services connected to Black Town Exchange
ETA: Our supplier is currently working on it & no ETA has been provided yet.
- Sun May 10, 2015 9:07 pm
- Forum: NBN and other Fibre Services
- Topic: Very Slow 100/40 NBN Brisbane
- Replies: 5
- Views: 2031
Re: Very Slow 100/40 NBN Brisbane
Currently this is being investigated by our wholesale supplier. We will get back to you via Ticket ID:9043065 as soon as we hear back from our supplier.Caleb77 wrote:Hi,
Any update on this call please? It's been a while now.
Thanks
- Sat Apr 18, 2015 6:32 pm
- Forum: Archived threads
- Topic: Unplanned ADSL outage - COORANBONG, NSW – In progress
- Replies: 1
- Views: 326
Re: Unplanned ADSL outage - COORANBONG, NSW – RESTORED
UPDATE
Our wholesale supplier has advised that this is now restored.
Our wholesale supplier has advised that this is now restored.
- Fri Mar 27, 2015 2:28 pm
- Forum: Archived threads
- Topic: Unplanned FIBRE outage - REDBANK PLAINS, QLD– In progress
- Replies: 1
- Views: 282
Unplanned FIBRE outage - REDBANK PLAINS, QLD– In progress
Event Notification Location Affected: REDBANK PLAINS, QLD Event Start Time: 27.03.2015 13.00 AEST Products Impacted: FIBRE Additional Information: Some customers in the above mentioned area may experience connectivity issues. Root cause: Still being investigated. Number of Services Impacted: Unknown...
- Tue Mar 10, 2015 8:21 pm
- Forum: Archived threads
- Topic: Unplanned ADSL outage - HALLETT COVE, SA – In progress
- Replies: 2
- Views: 307
Unplanned ADSL outage - HALLETT COVE, SA – In progress
Event Notification Location Affected: HALLETT COVE, SA Event Start Time: 10/03/2015 Products Impacted: ADSL Additional Information: Most customers in the above mentioned area may experience No Sync. Root cause: Hardware Failure. Number of Services Impacted: Unknown ETR: Our wholesale supplier is una...
- Thu Mar 05, 2015 8:05 pm
- Forum: Archived threads
- Topic: Unplanned ADSL outage - GOODNA, QLD – In progress
- Replies: 1
- Views: 278
Re: Unplanned ADSL outage - GOODNA, QLD – Restored
Update
Our supplier advises that the outage has been restored.
Exetel apologizes for any inconvenience this may have caused.
Our supplier advises that the outage has been restored.
Exetel apologizes for any inconvenience this may have caused.
- Fri Feb 27, 2015 9:59 pm
- Forum: Archived threads
- Topic: Unplanned ADSL outage - HOLIDAY'S POINT, NSW – In progress
- Replies: 2
- Views: 271
Unplanned ADSL outage - HOLIDAY'S POINT, NSW – In progress
Event Notification Location Affected: HOLIDAY'S POINT, NSW Event Start Time: 27/02/2015 19:47 AEST Products Impacted: ADSL Additional Information: Most customers in the above mentioned area may experience connectivity issues. Root cause: Still being investigated. Number of Services Impacted: Unknown...
- Thu Feb 12, 2015 9:26 pm
- Forum: Archived threads
- Topic: Unplanned ADSL outage - NORTH ARM COVE, NSW – In progress
- Replies: 1
- Views: 359
Unplanned ADSL outage - NORTH ARM COVE, NSW – In progress
Event Notification Location Affected: NORTH ARM COVE, NSW Event Start Time: 12/02/2015 13:53 AEST Products Impacted: ADSL Additional Information: Most customers in the above mentioned area may experience connectivity issues. Root cause: Hardware failure. Number of Services Impacted: Unknown ETR: Ou...
- Wed Dec 03, 2014 10:51 pm
- Forum: Archived threads
- Topic: Unplanned Data Service Outage - Victoria
- Replies: 3
- Views: 430
Re: Unplanned Data Service Outage - Victoria
UPDATE
The root cause has been identified as a Fibre break. Our wholesale supplier's Fibre Repair Team is working on it.
Our wholesale supplier is unable to provide us with an ETA.
The root cause has been identified as a Fibre break. Our wholesale supplier's Fibre Repair Team is working on it.
Our wholesale supplier is unable to provide us with an ETA.
- Fri Nov 21, 2014 5:21 pm
- Forum: Archived threads
- Topic: Unplanned ADSL Outage - FLINDERS, NSW – In progress
- Replies: 3
- Views: 387
Unplanned ADSL Outage - FLINDERS, NSW – In progress
Event Notification Location Affected: FLINDERS, NSW Event Start Time: 20-11-2014 22:09 AEST Products Impacted: ADSL Additional Information: Most customers in the above mentioned area may experience connectivity issues. Root cause: Still being investigated. Number of Services Impacted: Unknown ETR: ...