Search found 497 matches

by soaper
Mon Mar 26, 2012 4:27 pm
Forum: Anything else anyone wants to discuss
Topic: thank you to exetel as i leave
Replies: 0
Views: 2292

thank you to exetel as i leave

i just pushed the buttons to disconnect my ADSL service next month as i move to where i will need to get a telstra cable set up i feel sadder than i should about leaving what is really simply a pragmatic internet service it has been provided with efficiency, humour, care and attention to detail for ...
by soaper
Fri Mar 23, 2012 6:52 pm
Forum: ADSL connections
Topic: relocating/moving...problem
Replies: 4
Views: 432

Re: relocating/moving...problem

you were great Remosha.
a terrific help
thanks

intelligent and useful.
but ......sadly, sadly we did not work out between us what i wanted to hear :( :(

i will, as discussed try and get more info but i think i am doomed. :cry:

you are very kind

all the best
by soaper
Fri Mar 23, 2012 12:20 am
Forum: ADSL connections
Topic: relocating/moving...problem
Replies: 4
Views: 432

Re: relocating/moving...problem

I've tried to get in touch with you a couple of times, however, was unable to. I will not be able to confirm service availability at the new location as I don't have sufficient information to run a service availability check. With regards to keeping the 8 exemail accounts active for 2 weeks after t...
by soaper
Thu Mar 22, 2012 4:37 pm
Forum: ADSL connections
Topic: relocating/moving...problem
Replies: 4
Views: 432

relocating/moving...problem

what do i do? i move house on thursday 5th april. right on easter shut down. where i am moving to is same exchange and both telstra and extel have told me i can get ADSL2 at the address.....despite RIMS. i have decided to test this and try and see what speeds i get even tho the liklihood is that the...
by soaper
Fri Feb 24, 2012 7:58 pm
Forum: Products & services
Topic: Pensioner Broadband Plans?
Replies: 212
Views: 50986

Re: Pensioner Broadband Plans?

I've done quite a bit of work (some paid but the majority voluntary upaid / charitable) with 'pensioners' and feel one must define at least three & probably four categories of 'pensioner'. Whether or not the same level of discounting / financial support / whatever should apply to each of the 3 cate...
by soaper
Fri Feb 24, 2012 6:55 pm
Forum: Invoicing & billing
Topic: a problem i see as urgent please
Replies: 12
Views: 3997

Re: a problem i see as urgent please

James wrote:HI,

If there is still an issue after the email from Thushari, please email me at james@exetel.com.au
James
thanks for the input James

i understand the situation now

all the best
by soaper
Fri Feb 24, 2012 5:37 pm
Forum: Invoicing & billing
Topic: a problem i see as urgent please
Replies: 12
Views: 3997

Re: a problem i see as urgent please

thank you i would hope that if someone reads the two PDF documents enclosed with the two emails from last night that they will see the issue please dont refer me back again to my own data on my own membership pages i am complaining about what was sent in the PDF that accompanied my last account that...
by soaper
Fri Feb 24, 2012 3:28 pm
Forum: Invoicing & billing
Topic: a problem i see as urgent please
Replies: 12
Views: 3997

Re: a problem i see as urgent please

this issue is not being understood i think i have mailed several times and it is clear that what i am saying..........is not being received/perceived on the other end maybe it is my fault for not explaining it correctly but i sure have tried . and i resent all the documentation last night again. wou...
by soaper
Fri Feb 03, 2012 8:24 pm
Forum: Invoicing & billing
Topic: changing surname on adsl and mobile accounts
Replies: 12
Views: 3646

Re: changing surname on adsl and mobile accounts

thanks shoner it has been sent to the right fax number it is a fax machine in a workplace that sends successful faxes all the time. my son has copied the number straight to a cover sheet from info given to me regarding the number if there is any issue futher please advise me and i will post in hard...
by soaper
Fri Feb 03, 2012 4:28 pm
Forum: Invoicing & billing
Topic: changing surname on adsl and mobile accounts
Replies: 12
Views: 3646

Re: changing surname on adsl and mobile accounts

thanks shoner it has been sent to the right fax number it is a fax machine in a workplace that sends successful faxes all the time. my son has copied the number straight to a cover sheet from info given to me regarding the number if there is any issue futher please advise me and i will post in hard ...
by soaper
Fri Feb 03, 2012 1:10 pm
Forum: Invoicing & billing
Topic: changing surname on adsl and mobile accounts
Replies: 12
Views: 3646

Re: changing surname on adsl and mobile accounts

the info has been re re re faxed again from sons workplace
by soaper
Fri Feb 03, 2012 9:18 am
Forum: Invoicing & billing
Topic: a problem i see as urgent please
Replies: 12
Views: 3997

Re: a problem i see as urgent please

i sent the content of my email as a PM yesterday as requested to Shoner at 8.29 pm it has nothing to do with the matter raised in that 4735596 --------- there are two seperate issues the matter of my change of name .....and yesterday my son again faxed those documents to that fax number and it was r...
by soaper
Fri Feb 03, 2012 8:51 am
Forum: Announcement
Topic: Passing of Mr John Linton
Replies: 42
Views: 94788

Re: Passing of Mr John Linton

that is such enormously sad news, my sympathy to all this family and Steve. they are going to miss a loving husband , father and friend,,,,who made his love of them shine thro his musings. he was a unique and gifted man who really lived his life and business. for him to not be around to see how his ...
by soaper
Thu Feb 02, 2012 6:06 pm
Forum: Invoicing & billing
Topic: a problem i see as urgent please
Replies: 12
Views: 3997

Re: a problem i see as urgent please

i have mailed to billing dept but i dont know if they are open now. i know that they dont necessarily read /reply immediately i would appreciate if someone would look at my email and read the contents as it relates to an error and privacy issues. that i think need attention now thanks Please Pm me ...
by soaper
Thu Feb 02, 2012 5:20 pm
Forum: Invoicing & billing
Topic: a problem i see as urgent please
Replies: 12
Views: 3997

a problem i see as urgent please

i have mailed to billing dept but i dont know if they are open now.
i know that they dont necessarily read /reply immediately

i would appreciate if someone would look at my email and read the contents as it relates to an error and privacy issues.
that i think need attention now

thanks