Search found 30 matches

by glend
Mon May 21, 2018 4:52 pm
Forum: Archived threads
Topic: Emergency Maintenance - multiple systems
Replies: 1
Views: 437

Re: Emergency Maintenance - multiple systems

Work has been completed.
by glend
Mon May 21, 2018 3:11 pm
Forum: Archived threads
Topic: Emergency Maintenance - multiple systems
Replies: 1
Views: 437

Emergency Maintenance - multiple systems

Multiple systems may experience a brief outage this afternoon - sometime between 3pm and 5pm, May 21st. Outages may be possible on the following systems: - paid webhosting - free webhosting - blogs.exetel.com.au - outgoing email relays - fax services Any outage is expected to be less than 5 minutes....
by glend
Thu Dec 21, 2017 12:41 am
Forum: Archived threads
Topic: Planned Maintenance 20 December 2017
Replies: 1
Views: 588

Re: Planned Maintenance 20 December 2017

Maintenance was completed with no problems. It did take slightly longer than expected - finished about 11:15pm.
by glend
Wed Dec 20, 2017 6:26 pm
Forum: Archived threads
Topic: Planned Maintenance 20 December 2017
Replies: 1
Views: 588

Planned Maintenance 20 December 2017

Exetel will be performing system maintenance on some services on 20 December 2017 between 9pm and 11pm AEDT. During this scheduled maintenance window, there may be a brief interruption to some services, including webmail. We expect interruptions to most services to be brief enough that they will cau...
by glend
Tue Oct 10, 2017 6:42 pm
Forum: Archived threads
Topic: Virtual PBX Maintenance 11/10/2017
Replies: 1
Views: 588

Re: Virtual PBX Maintenance 11/10/2017

The original maintenance window was 8pm - 11pm, but we have had to shift it back by 2 hours due to circumstances beyond our control. Sorry for the confusion.
by glend
Tue Oct 10, 2017 3:10 pm
Forum: Archived threads
Topic: Virtual PBX Maintenance 11/10/2017
Replies: 1
Views: 588

Virtual PBX Maintenance 11/10/2017

Exetel will be carrying out maintenance on some of our virtual PBX systems on
Wednesday 11 October between 10pm and 1am AEDT.

Some virtual PBX services may be affected.
We apologise for any inconvenience caused.

If you need to contact us, please call our Support Team on 13 39 38.
by glend
Wed Aug 16, 2017 3:08 am
Forum: Archived threads
Topic: Scheduled Maintenance Outage - 16/8/2017
Replies: 1
Views: 1601

Re: Scheduled Maintenance Outage - 16/8/2017

The maintenance work was finished successfully, without any issues and ahead of schedule.

Regular services should have resumed now.
by glend
Thu Aug 10, 2017 9:56 am
Forum: Archived threads
Topic: Scheduled Maintenance Outage - 16/8/2017
Replies: 1
Views: 1601

Scheduled Maintenance Outage - 16/8/2017

Exetel will be carrying out maintenance on some of our systems on Wednesday, 16 August between 2am and 4am. The following services will be affected: * VoIP * VoIP teleconference * Voicemail * Fax services These services will be unavailable for a maximum of 30 minutes during the maintenance period. W...
by glend
Thu Jun 02, 2016 3:56 am
Forum: Archived threads
Topic: Scheduled Maintenance Outage - Thursday 2/6/2016
Replies: 1
Views: 603

Re: Scheduled Maintenance Outage - Thursday 2/6/2016

All work has been completed successfully.

The scheduled outages are finished, and we are back to regular operations.
by glend
Tue May 24, 2016 5:03 pm
Forum: Archived threads
Topic: Scheduled Maintenance Outage - Thursday 2/6/2016
Replies: 1
Views: 603

Scheduled Maintenance Outage - Thursday 2/6/2016

Our engineering team will be carrying out a scheduled upgrade to our network next week. This may cause a brief outage of services from Thursday 2nd June between 2:00am and 6:00am. Services affected will include, but will not be limited to, outgoing SMS, forum, blog, email access and customer website...
by glend
Thu May 19, 2016 3:09 am
Forum: Archived threads
Topic: Scheduled Maintenance Outage - Thursday 19/5/2016 2am
Replies: 2
Views: 814

Re: Scheduled Maintenance Outage - Thursday 19/5/2016 2am

All work has been completed. All services should now be back online.

Thank you for your patience.
by glend
Thu May 19, 2016 2:38 am
Forum: Archived threads
Topic: Scheduled Maintenance Outage - Thursday 19/5/2016 2am
Replies: 2
Views: 814

Re: Scheduled Maintenance Outage - Thursday 19/5/2016 2am

We have hit unexpected problems with the maintenance work. We will have a second outage starting shortly.
by glend
Thu May 12, 2016 11:15 am
Forum: Archived threads
Topic: Scheduled Maintenance Outage - Thursday 19/5/2016 2am
Replies: 2
Views: 814

Scheduled Maintenance Outage - Thursday 19/5/2016 2am

The Exetel engineering team will be carrying out an upgrade on our infrastructure next week. This will cause an outage of multiple services, from Thursday, 19th May 2:00 - 2:30 AM. Services affected will include, but will not be limited to, outgoing SMS, forum, blog, email access and customer websit...
by glend
Thu Oct 29, 2015 2:44 am
Forum: Archived threads
Topic: Planned Outage for www.exetel.com.au
Replies: 1
Views: 427

Re: Planned Outage for www.exetel.com.au

The testing is over. All services should now be working as normal.
by glend
Wed Oct 28, 2015 5:15 pm
Forum: Archived threads
Topic: Planned Outage for www.exetel.com.au
Replies: 1
Views: 427

Planned Outage for www.exetel.com.au

We will be testing emergency procedures tonight: Thursday 29th October 2015, early.

Exetel's main website (http://www.exetel.com.au) will be unavailable, for about 20 minutes, starting at 2:00 am Sydney time.