Search found 190 matches

by surinf
Wed Sep 07, 2016 9:43 am
Forum: Archived threads
Topic: Planned Network Outage - Open networks Fibre -NSW
Replies: 1
Views: 609

Re: Planned Network Outage - Open networks Fibre -NSW

Update:
This was successfully completed
by surinf
Mon Aug 22, 2016 1:35 pm
Forum: Archived threads
Topic: Unplanned Corporate Data Outage - VIC
Replies: 2
Views: 390

Unplanned Corporate Data Outage - VIC

Location Affected: Multiple suburbs, Victoria

Event Start Time: 22/08/2016 12:29 AEST

Products Impacted: Some AAPT services in VIC

Root cause : Fibre break
AAPT Field Engineers are investigating the issue

Number of Services Impacted: Unknown

ETR: Unknown
by surinf
Tue Jul 26, 2016 11:55 am
Forum: Archived threads
Topic: Planned Network Outage - Open networks Fibre -NSW
Replies: 1
Views: 609

Planned Network Outage - Open networks Fibre -NSW

Event Notification Start Date & Time: 03/08/2016 01:00:00 AEST Finish Date & Time: 03/08/2016 03:00:00 AEST Duration: 2 hour Work Description: EXETEL will be performing planned maintenance Impact: Open networks Fibre customers in NSW will experience multiple of 15mins outages during the above time f...
by surinf
Mon Jun 27, 2016 4:19 pm
Forum: Archived threads
Topic: Unplanned Corporate Data Outage - Bondi, NSW
Replies: 3
Views: 345

Re: Unplanned Corporate Data Outage - Bondi, NSW

Update: AAPT Field Engineers are investigating the issue
by surinf
Mon Jun 27, 2016 2:18 pm
Forum: Archived threads
Topic: Unplanned Corporate Data Outage - Bondi, NSW
Replies: 3
Views: 345

Unplanned Corporate Data Outage - Bondi, NSW

Location Affected: Bondi, NSW

Event Start Time: 27/06/2016 01:34 PM

Products Impacted: Some AAPT services in Bondi, NSW

Root cause : Network element failure

Number of Services Impacted: Unknown

ETR: Unknown
by surinf
Sun Apr 24, 2016 4:37 pm
Forum: Archived threads
Topic: Unplanned Corporate Data Outage - Silverwater NSW
Replies: 0
Views: 1008

Unplanned Corporate Data Outage - Silverwater NSW

Event Notification

Location Affected: Silverwater and Olympic Park, NSW

Event Start Time: 24/04/2016 02:52 PM

Products Impacted: Some AAPT services in Silverwater and Olympic Park

Root cause : Network element failure

Number of Services Impacted: Unknown

ETR: Unknown
by surinf
Mon Mar 21, 2016 10:43 am
Forum: Archived threads
Topic: Unplanned Corporate Data Outage - NSW
Replies: 1
Views: 371

Unplanned Corporate Data Outage - NSW

Event Notification

Location Affected: NSW

Event Start Time: 10:30AM AEDT on 21/03/16

Products Impacted: Some AAPT services in NSW

Root cause : Transmission link failure

Number of Services Impacted: Unknown

ETR: Unknown
by surinf
Thu Jan 28, 2016 5:28 pm
Forum: Archived threads
Topic: Unplanned Outage Notification - Corporate Data - AAPT - Balg
Replies: 2
Views: 558

Re: Unplanned Outage Notification - Corporate Data - AAPT -

Update:

Our Wholesale carrier's 3rd party technician is on site investigating the issue.
by surinf
Thu Jan 28, 2016 4:32 pm
Forum: Archived threads
Topic: Unplanned Outage Notification - Corporate Data - AAPT - Balg
Replies: 2
Views: 558

Unplanned Outage Notification - Corporate Data - AAPT - Balg

Event Notification Location Affected: Balgowlah, NSW and surrounding suburbs Event Start Time: 15:28 ADST 28/01/16 Products Impacted: AAPT Ethernet over Copper Services Additional Information: Some services in above area may experience connectivity issues due to ongoing outage. Root cause still bein...
by surinf
Thu Jan 14, 2016 4:19 pm
Forum: Archived threads
Topic: Network Maintenance - Residential and SMB Services - QLD
Replies: 0
Views: 669

Network Maintenance - Residential and SMB Services - QLD

Event Notification Start Date & Time : 21st January 2016 - 3.30 AM Australian Eastern Standard Time. Finish Date & Time : 21st January 2016 - 6.30 AM Australian Eastern Standard Time. Work Description : Exetel will be performing network maintenance. Impact : ADSL and Fibre customers will experience ...
by surinf
Wed Jan 13, 2016 11:06 am
Forum: Archived threads
Topic: Unplanned Corporate Data Outage - NSW,VIC,QLD
Replies: 1
Views: 166

Re: Unplanned Corporate Data Outage - NSW,VIC,QLD -Restored

Update:

This outage has been restored.

Event End Time: 10:05AM AEDT on 13/01/16

Root cause: Wholesale supplier's Upstream carrier configuration issue.

Exetel apologizes for any inconvenience this may have caused.
by surinf
Wed Jan 13, 2016 9:59 am
Forum: Archived threads
Topic: Unplanned Corporate Data Outage - NSW,VIC,QLD
Replies: 1
Views: 166

Unplanned Corporate Data Outage - NSW,VIC,QLD

Event Notification Location Affected: NSW,VIC,QLD Event Start Time: 09:50AM AEDT on 13/01/16 Products Impacted: Some Cirrus wireless services Additional Information: Some cirrus services in above states may experience connectivity issues. Root cause still being investigated. Number of Services Impac...
by surinf
Tue Jan 05, 2016 11:36 am
Forum: Archived threads
Topic: Network Maintenance - Residential Services - NSW
Replies: 0
Views: 597

Network Maintenance - Residential Services - NSW

Event Notification Start Date & Time : 12th January 2016 - 4.30 AM Australian Eastern Standard Time. Finish Date & Time : 12th January 2016 - 5.30 AM Australian Eastern Standard Time. Work Description : Exetel will be performing a software upgrade on one of the edge routers. Impact : Some NBN and so...
by surinf
Wed Dec 09, 2015 2:07 pm
Forum: Archived threads
Topic: Unplanned Outage Notification - Corporate Data - AAPT - NSW
Replies: 2
Views: 400

Re: Unplanned Outage Notification - Corporate Data - AAPT -

This outage has been resolved.

Event End Time:09/12/15 1:08 PM AEST

Root cause: wholesale supplier's router config issue.
by surinf
Sat Nov 07, 2015 2:07 pm
Forum: Archived threads
Topic: Unplanned Corporate/ADSL Data Outage - QLD -Restored
Replies: 0
Views: 465

Unplanned Corporate/ADSL Data Outage - QLD -Restored

Event Notification Location Affected: QLD Event Start Time: 06/11/2015 17:00 AEDT Event End Time : 07/11/2015 03:42 AEDT Products Impacted: Some corporate and residential services might have experienced connectivity issues during the above time frame Root cause: Wholesale carrier fiber break. Number...