Search found 9 matches

by bigditty
Fri May 14, 2010 12:17 pm
Forum: ADSL connections
Topic: Speeds capped 12:am-12:pm
Replies: 7
Views: 674

Re: Speeds capped 12:am-12:pm

I've been shaped during off peak period as well. Clearly "unlimited" isn't unlimited without shaping which is something we were never advised of. Lure us into 12mo contract for the unlimited plan & then this happens. Great.

WHAT ARE THE RULES?!
by bigditty
Wed Aug 05, 2009 4:10 pm
Forum: Fax via ADSL
Topic: email to fax - is it working? - Yes it is ! :-)
Replies: 11
Views: 7030

Re: email to fax - is it working?

Well this is a user help forum. I know Exetel staff are on the forum, but if anyone seriously wants this problem fixed they should raise a ticket & not rely on the forum. I simply needed to send a fax so I thought I'd try the service. So far it hasn't impressed me. EDIT: I just received a confirmati...
by bigditty
Wed Aug 05, 2009 1:59 pm
Forum: Fax via ADSL
Topic: email to fax - is it working? - Yes it is ! :-)
Replies: 11
Views: 7030

Re: email to fax - is it working?

Hmm

That's disapointing, kind of reliable as a real fax machine :shock:

The fax service should probably be listed on Exetel's Service Status page http://exetel.com.au/a_network.php

Exepeople..... Your assistance please!
by bigditty
Wed Aug 05, 2009 1:47 pm
Forum: Fax via ADSL
Topic: email to fax - is it working? - Yes it is ! :-)
Replies: 11
Views: 7030

email to fax - is it working? - Yes it is ! :-)

Last night I registered my gmail email address for email to fax & sent a simple one page PDF within minutes of the setup. Waited 30mins for a response email, and nothing. I then registered an exemail address for the service & tried from that using exetel's webmail. Still no response. Email to fax st...
by bigditty
Sat Nov 08, 2008 6:51 pm
Forum: Invoicing & billing
Topic: Admin fee increase
Replies: 141
Views: 16813

Re: Admin fee increase

I must express my disapointment in not only increasing the fee for paying by credit card, but slugging every other person as well with a $3 fee for the privilege of taking the money directly from there bank account. You now slug every customer with no option of a payment method that has a reduced or...
by bigditty
Wed Jul 23, 2008 6:53 pm
Forum: Invoicing & billing
Topic: Payment by Diner's card
Replies: 1
Views: 824

Payment by Diner's card

Hi My employer requires me to have my internet connection for support purposes, and as such I claim my Exetel bill on my expenses. My employer has now issues me with a Corporate Diners card and is insisting as many expenses as possible should be charged Directly to the card. Will Exetel be reviewing...
by bigditty
Tue Apr 08, 2008 1:00 pm
Forum: Archived threads
Topic: "Shaped" Plan Option
Replies: 135
Views: 9741

Option 2 sounds like the go.
by bigditty
Tue Nov 20, 2007 3:48 pm
Forum: Archived threads
Topic: Payment Via American Express
Replies: 137
Views: 22969

I voted yes, I would use. But this is provided there are no extra charges.

I would actually prefer Diner's card, as this is my emplorers corporate credit card. Would save me having to manually claiming my internet access for support purposes.
by bigditty
Fri Sep 21, 2007 11:28 pm
Forum: Fax via ADSL
Topic: FAX Via Email
Replies: 103
Views: 25586

yep

This would be super handy. Wouldn't use it often, but would definately use it!

:D