Search found 54 matches

by muzzatron
Mon Mar 18, 2019 11:29 am
Forum: Mobile services
Topic: Porting to another provider
Replies: 2
Views: 43

Re: Porting to another provider

Do I need to cancel the service?
by muzzatron
Mon Mar 18, 2019 10:10 am
Forum: Mobile services
Topic: Porting to another provider
Replies: 2
Views: 43

Porting to another provider

HI Guys,
Unfortunately my iphone died a slow death and no longer works. So I had to get a new deal with optus.

Do I need to do anything to port the number across?

Thanks
Robert
by muzzatron
Thu Dec 20, 2018 3:38 pm
Forum: Invoicing & billing
Topic: upgrading to unlimited
Replies: 2
Views: 183

Re: upgrading to unlimited

All sorted out thanks :-)
by muzzatron
Thu Dec 20, 2018 8:55 am
Forum: Invoicing & billing
Topic: upgrading to unlimited
Replies: 2
Views: 183

upgrading to unlimited

HI, I want to upgrade my current S-T (100GB Anytime) to the T-Bundled Unlimited Plan. I noticed that to keep my existing contract will cost 19.99 but to change to a 12 month contract is free? I've been with exetel for quite a long time, not sure why it would be free to switch to 12 months? Could any...
by muzzatron
Wed Dec 19, 2018 7:41 pm
Forum: Mobile services
Topic: Phone dying
Replies: 4
Views: 199

Re: Phone dying

Yes OK. Just thought someone might know something?

Update: Just tried clearing out my Safari data and cookies. Looking OK just now... fingers crossed.!!! :-)
by muzzatron
Wed Dec 19, 2018 6:57 pm
Forum: Mobile services
Topic: Phone dying
Replies: 4
Views: 199

Re: Phone dying

UPDATE I think my iphone 5s may have been hacked or has some nasty software running on it. It takes a long time to start up. The touch screen works intermittently.Clicks on things on it's own. I rebooted the phone numerous times and once it went into my contacts and to ring a number, 2nd time it ope...
by muzzatron
Wed Dec 19, 2018 5:50 pm
Forum: Mobile services
Topic: Phone dying
Replies: 4
Views: 199

Phone dying

HI there, Ive been using an iphone 5s and it's started going weird. I can use the screen for about 30 sec then it just freezes up. I will try and do a restore tonight. Fingers crossed!!! But just wondering what to do if I need a new phone? Not sure I have $1000 to spare?? :-( I did see Kogan selling...
by muzzatron
Fri Sep 21, 2018 2:01 pm
Forum: Virus / spam / spyware issues
Topic: Email Hoax being circulated to Exetel users
Replies: 38
Views: 22614

Re: Email Hoax being circulated to Exetel users

HI! I saved the email as plain text and it reads like this: From: Exetel <jan@citydigital.eu> Subject: Information Update Date: 21 September 2018 at 11:07:47 AM AEST Reply-To: <srv@i9.cm> Exetel! Mail Alert Your Exetel Service account has been temporarily restricted. Click to update Info Thank you. ...
by muzzatron
Fri Sep 21, 2018 12:24 pm
Forum: Virus / spam / spyware issues
Topic: Email Hoax being circulated to Exetel users
Replies: 38
Views: 22614

Re: Email Hoax being circulated to Exetel users

HI - I get these from time to time. They are always obvious. But a weird thing happened today. I opened my email and all my passwords were blank, so Mail was asking for my passwords to email accounts. Then I put them in and downloaded emails and got two scammy emails including this one: A bit unsett...
by muzzatron
Sat Jun 09, 2018 6:18 pm
Forum: Email issues
Topic: can't send emails
Replies: 3
Views: 433

Re: can't send emails

OK I managed to fix it. For some reason password authentication had become unchecked. So just selected that option again. Thanks.
by muzzatron
Sat Jun 09, 2018 11:09 am
Forum: Email issues
Topic: can't send emails
Replies: 3
Views: 433

can't send emails

Hi - since the NSW outage has come back on. I can't send any emails? Do I need to change a setting somewhere?
by muzzatron
Fri Jun 08, 2018 9:29 pm
Forum: ADSL connections
Topic: Blue Mountains, Western Sydney
Replies: 11
Views: 781

Re: Blue Mountains, Western Sydney

Back on!! thanks guys
by muzzatron
Thu Jun 07, 2018 6:26 pm
Forum: ADSL connections
Topic: Blue Mountains, Western Sydney
Replies: 11
Views: 781

Re: Blue Mountains, Western Sydney

Cheers! :-)
by muzzatron
Thu Jun 07, 2018 9:03 am
Forum: ADSL connections
Topic: Blue Mountains, Western Sydney
Replies: 11
Views: 781

Re: Blue Mountains, Western Sydney

OK so no internet today either. This must be a major repair job?

I am using my Exetel SIM as a hotspot. But what happens if I use up all my data allowance? Will be any kind of reimbursement?

I hope this problem is resolved soon! Thanks
by muzzatron
Wed Jun 06, 2018 11:08 pm
Forum: ADSL connections
Topic: Blue Mountains, Western Sydney
Replies: 11
Views: 781

Re: Blue Mountains, Western Sydney

OK Thanks