Search found 55 matches

by muzzatron
Sun May 05, 2019 12:21 pm
Forum: Mobile services
Topic: SIM for Kids
Replies: 2
Views: 99

SIM for Kids

Hi, We are just looking at getting a SIM for my son, who has just started High School. I am just looking for some advice re. suitable plans for kids. Some friends have said only get A 1gig plan to limit usage. BUT have had my eye on the Exetel 8.99 plan, which is 2gig. Has anyone on the forum done t...
by muzzatron
Mon Mar 18, 2019 11:29 am
Forum: Mobile services
Topic: Porting to another provider
Replies: 2
Views: 165

Re: Porting to another provider

Do I need to cancel the service?
by muzzatron
Mon Mar 18, 2019 10:10 am
Forum: Mobile services
Topic: Porting to another provider
Replies: 2
Views: 165

Porting to another provider

HI Guys,
Unfortunately my iphone died a slow death and no longer works. So I had to get a new deal with optus.

Do I need to do anything to port the number across?

Thanks
Robert
by muzzatron
Thu Dec 20, 2018 3:38 pm
Forum: Invoicing & billing
Topic: upgrading to unlimited
Replies: 2
Views: 260

Re: upgrading to unlimited

All sorted out thanks :-)
by muzzatron
Thu Dec 20, 2018 8:55 am
Forum: Invoicing & billing
Topic: upgrading to unlimited
Replies: 2
Views: 260

upgrading to unlimited

HI, I want to upgrade my current S-T (100GB Anytime) to the T-Bundled Unlimited Plan. I noticed that to keep my existing contract will cost 19.99 but to change to a 12 month contract is free? I've been with exetel for quite a long time, not sure why it would be free to switch to 12 months? Could any...
by muzzatron
Wed Dec 19, 2018 7:41 pm
Forum: Mobile services
Topic: Phone dying
Replies: 4
Views: 266

Re: Phone dying

Yes OK. Just thought someone might know something?

Update: Just tried clearing out my Safari data and cookies. Looking OK just now... fingers crossed.!!! :-)
by muzzatron
Wed Dec 19, 2018 6:57 pm
Forum: Mobile services
Topic: Phone dying
Replies: 4
Views: 266

Re: Phone dying

UPDATE I think my iphone 5s may have been hacked or has some nasty software running on it. It takes a long time to start up. The touch screen works intermittently.Clicks on things on it's own. I rebooted the phone numerous times and once it went into my contacts and to ring a number, 2nd time it ope...
by muzzatron
Wed Dec 19, 2018 5:50 pm
Forum: Mobile services
Topic: Phone dying
Replies: 4
Views: 266

Phone dying

HI there, Ive been using an iphone 5s and it's started going weird. I can use the screen for about 30 sec then it just freezes up. I will try and do a restore tonight. Fingers crossed!!! But just wondering what to do if I need a new phone? Not sure I have $1000 to spare?? :-( I did see Kogan selling...
by muzzatron
Fri Sep 21, 2018 2:01 pm
Forum: Virus / spam / spyware issues
Topic: Email Hoax being circulated to Exetel users
Replies: 38
Views: 23087

Re: Email Hoax being circulated to Exetel users

HI! I saved the email as plain text and it reads like this: From: Exetel <jan@citydigital.eu> Subject: Information Update Date: 21 September 2018 at 11:07:47 AM AEST Reply-To: <srv@i9.cm> Exetel! Mail Alert Your Exetel Service account has been temporarily restricted. Click to update Info Thank you. ...
by muzzatron
Fri Sep 21, 2018 12:24 pm
Forum: Virus / spam / spyware issues
Topic: Email Hoax being circulated to Exetel users
Replies: 38
Views: 23087

Re: Email Hoax being circulated to Exetel users

HI - I get these from time to time. They are always obvious. But a weird thing happened today. I opened my email and all my passwords were blank, so Mail was asking for my passwords to email accounts. Then I put them in and downloaded emails and got two scammy emails including this one: A bit unsett...
by muzzatron
Sat Jun 09, 2018 6:18 pm
Forum: Email issues
Topic: can't send emails
Replies: 3
Views: 537

Re: can't send emails

OK I managed to fix it. For some reason password authentication had become unchecked. So just selected that option again. Thanks.
by muzzatron
Sat Jun 09, 2018 11:09 am
Forum: Email issues
Topic: can't send emails
Replies: 3
Views: 537

can't send emails

Hi - since the NSW outage has come back on. I can't send any emails? Do I need to change a setting somewhere?
by muzzatron
Fri Jun 08, 2018 9:29 pm
Forum: ADSL connections
Topic: Blue Mountains, Western Sydney
Replies: 11
Views: 900

Re: Blue Mountains, Western Sydney

Back on!! thanks guys
by muzzatron
Thu Jun 07, 2018 6:26 pm
Forum: ADSL connections
Topic: Blue Mountains, Western Sydney
Replies: 11
Views: 900

Re: Blue Mountains, Western Sydney

Cheers! :-)
by muzzatron
Thu Jun 07, 2018 9:03 am
Forum: ADSL connections
Topic: Blue Mountains, Western Sydney
Replies: 11
Views: 900

Re: Blue Mountains, Western Sydney

OK so no internet today either. This must be a major repair job?

I am using my Exetel SIM as a hotspot. But what happens if I use up all my data allowance? Will be any kind of reimbursement?

I hope this problem is resolved soon! Thanks