Exetel customer help forum

I have recently signed up to a 100/40 (not yet installed) plan but on doing some research, have found with my distance to the node (700M) it is theoretically impossible to get anywhere near 100MBps - the graphs I have seen estimate about 40MBps. Will I be allowed to downgrade my plan if the network ...

As a user with multiple personal and business accounts/services it would be great if I could add multiple accounts to the app so I could quickly switch between them. Currently you can only work with one account at a time and it is tedious to log in and out to switch accounts. Is there any chance of ...

I guess I will just have to work something out then - it is checked as frequently as is Possible but the emails are automatically generated by an IP camera that detects movement so the emails can come every 3 minutes when there is a lot of activity - I might be better to use Gmail to send them to as...

I have been searching to find if there is any options to increase the standard 40Mb of allocated email inbox space but can't find any info on it. I have an account that i get very regular midsized emails (~300 - 500kb) and they add up quickly and some end up getting bounced as there isn't enough spa...

Well, I dont know why but after a while it just worked.
Maybe the change of password took a while to take effect?
Anyway, it is much better than using IE as was advised.
Thanks for the help, it is most appreciated
Wayne

Thanks for your help, it is much appreciated. I have downloaded and installed WS_FTP but still cant seem to get in I have host as home.exetel.com.au user as fw_wayno and password as issued on the last password change I get error 530 - login incorrect I have reset the password a second time and still...

Trying to log into my web space using IE as I have done before. I always forget how to do it so I have to go and search out the instructions every time. I am following these from the web space configuration page How To Upload File Using Internet Explorer 1. Enter the location/address as: 2. ftp://fw...

I have a VOIP phone on Exetel at home that I use for some outgoing calls and also have a voip app on my Iphone - I can login with both at the same time and make calls from either but how are incoming calls treated? Can I select somehow for incoming calls to go to a preferred device? At the moment, w...

OH - I definantly want to have tethering available and are not willing to jailbreak.
Guess it is off to an optus shop

I am currently on the mobileX plan and am considering buying an Iphone. I was under the impression that I had a 3g service (the 3g logo shows on my phone) and that exetel's 3g service was supplied by Optus but I think at least some of that is wrong. My mobile internet settings use the vfinternet acc...

Well, I finally got my mobile MMS messages working by going to the motorola website website and getting them to send a configuration MMS to my phone. Perhaps peterh_oz you should try and see if nokia have a similar service. On the motorola website, it allows you to choose model, operator and which s...

Cheers Corey, good find - I would have never thought to look in the international call rates page - go figure :) This opens a can of worms though because MMS has been an ongoing problem for me - I cant get it to work and it has been the subject of quite a few emails between the support team and myse...

Mine was done within about 45 mins of activation on monday afternoon. the Mobile FAQ says this; How long does it take to port my number? The porting process should take no longer than 3 hours. Usually 1-2 hours. Delays may occur if system issues are experienced. FAQ is available here http://www.exet...

The online billing for my new mobile sim has just appeared and lists a 75c charge for "super on net" - The "to" and "from" numbers are both my own mobile number and the duration is 0 seconds. I first thought it may be data usage but data is listed seperately (and as yet not updated) and as I have a ...

Access Point APN: live.vodafone.com MMS Conenction Title: Vodafone MMS Homepage: http://pxt.vodafone.net.au These are the only settings I can use from those you gave. Additional fields: Data bearer: Packet Data (this is the only one that allows me to enter the other settings). User Name: none Promp...