Exetel customer help forum

I don't know whether your example was meant to make this point, but there's no ADSL2+ with rental from another provider

It would be nice to switch more than once per month.

austdata wrote:

James D wrote:There is already a 1300 number, it has been listed on the site for over 6 months.

Phone (National): 1300 788 141

Can we use the 1300 number Australia wide and do away with the 02 number for NSW?

Mike

Keep the local number for NSW, I'd use it. Exetel was a NSW business to begin with.

xxx wrote:it should be a 1300 phone number.

Why?

Option 2 seems decent, but not with pre-payment of blocks of usage. It would be nice to be able to change what you choose during the month. For example, a user could reach their limit in 15 days, and choose to be shaped, but then want fast internet access for the last week of the month to do an assi...

Thank you for this improvement. It was quite annoying getting duplicated of messages because they had been sent as an Exetel announcement as well as a forum announcement. With the new system, will we have to recieve messages related to services that we don't use? For example, I don't want to get mai...

NetworkAdmin wrote:4. The WiFi VISP bills their own customers however they want, using the usage available by the RADIUS portal

5. Because the RADIUS server is centralized, end users can roam to any WiFI VISP node

Well, the end user can't roam to any hotspot because they would be billed by each operator separately.

Legend wrote:

Me: All the people who became leechers last month share a bandwidth allocation this month.

That's not true either.

What does hapen to people who download over 48 GB in one month?

If downloads exceed 48 gb in the 12 midnight to 12 noon period then downloads will become slower up to 72 gb. After 72 gb no restriction will apply but the downloads are charged. I think that it would be more simple to put only one limit of eg 60 GB and everything after that be charged with no pool...

2) deletion of email on the server that is more than three months old Noooo! I use my Exetel email address like a webmail service, I do not use a client program, I exclusively use web management interfaces to access my email while it resides on the server. However, my account is using less than 1% ...

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