Exetel customer help forum

Thanks Jokiin, just did a speedtest before I went to work .. got .99MB Download ... hopefully that changes soon sometimes you need to reboot your modem to pickup the new settings, I think that depends what type of connection you were on though, worth a reboot to check though if it doesn't happen to...

Thanks Jokiin, just did a speedtest before I went to work .. got .99MB Download ... hopefully that changes soon

PM has been sent. Your plan should change over on the 28th of March as this will be the start of your new billing cycle . So despite my page stating: Request Date: 2013-03-22 Current Plan Type: T8-50 Requested Plan Type: ADSL2-R-500 New Contract Period: 12 Months Effective Date: Changing Status: PE...

Still nothing... ?

PM has been sent.

Will the 'PENDING' change at the first of the month ?? if not .. would i need to wait till next month to get ADSL2

Seems to have just appeared. Thanks.

Hey guys, I have recently found out that Bigpound now allows me to get ADSL2 - was always stuck with ADSL. I looked into it and still preferred the exetel prices over them so thought I would just change plan.. But I can't see anywhere to check if it was accepted/rejected or what stage it was on. Can...