Search found 14 matches
- Thu Jul 11, 2019 5:18 pm
- Forum: ADSL connections
- Topic: www.exetel.com.au took too long to respond.
- Replies: 3
- Views: 1235
Re: www.exetel.com.au took too long to respond.
20 days of useless Exetel ADSL and counting.. Was OK for a while where OK is "sometimes it stays up for a couple of hours". Today I had to stay home for the Optus Tech who never contacted me. Same as last week. And same as last week after the tech fails to show (but presumably did something or other...
- Fri Jul 05, 2019 4:53 pm
- Forum: ADSL connections
- Topic: www.exetel.com.au took too long to respond.
- Replies: 3
- Views: 1235
www.exetel.com.au took too long to respond.
my 14days long dreadful connection problem has been mostly fixed. Mostly because a lot of sites I could more or less get to even with connection resetting once per minute I can't get to now. but when this happens This site can’t be reached www.exetel.com.au took too long to respond. You know it is t...
- Fri Jul 05, 2019 1:24 pm
- Forum: ADSL connections
- Topic: Unplanned Fibre Network Outage - Multiple Suburbs, NSW
- Replies: 5
- Views: 1470
Re: Unplanned Fibre Network Outage - Multiple Suburbs, NSW
finally! on the 14 day anniversary we have what might actually be a stable ADSL connection at a vaguely usable speed.
Well.. one disconnection in 3 hours I'll take what I can get!
MInd you half the internet seems to be missing but that might be some upstream connection gone bad we shall see
Well.. one disconnection in 3 hours I'll take what I can get!
MInd you half the internet seems to be missing but that might be some upstream connection gone bad we shall see
- Tue Jul 02, 2019 5:12 pm
- Forum: ADSL connections
- Topic: reporting outages
- Replies: 4
- Views: 1327
Re: reporting outages
That was the Exetel residential ADSL terms and conditions. Tell me... how is someone who has no internet supposed to email? I know I didn't sign anything that said "I agree I will have other internet connections in case Exetel breaks my Exetel connection". If email is all there is then that seems to...
- Tue Jul 02, 2019 3:17 pm
- Forum: ADSL connections
- Topic: reporting outages
- Replies: 4
- Views: 1327
reporting outages
I note this in the terms and conditions Exetel will provide a 24 hour fault reporting service for the Customer to report faults. Before the Customer reports a fault to Exetel, the Customer must take all reasonable steps to ensure that the fault is not caused by any equipment that is not Exetel owned...
- Tue Jul 02, 2019 10:53 am
- Forum: ADSL connections
- Topic: Unplanned Fibre Network Outage - Multiple Suburbs, NSW
- Replies: 5
- Views: 1470
Re: Unplanned Fibre Network Outage - Multiple Suburbs, NSW
Got an SMS saying "upstream has fixed". Maybe they did do something because it was stable overnight. Not stable now though. Not even at "connected↓ 1,4 Mbit/s↑ 465 kbit/s" I note it has been stable overnight before only to flappity flap come morning. So maybe upstream just said they did something to...
- Sat Jun 22, 2019 7:41 am
- Forum: ADSL connections
- Topic: Unplanned Fibre Network Outage - Multiple Suburbs, NSW
- Replies: 5
- Views: 1470
Re: Unplanned Fibre Network Outage - Multiple Suburbs, NSW
speed is now connected since 22.06.2019, 07:34 Throughput: ↓ 1,5 Mbit/s ↑ 256 kbit/s and surprise surprise... the "please leave a message" on the tech support phone number is broken. Or full and they haven't bothered to clean the messages out. So I live with that speed all weekend. Sigh, I remember...
- Sat Jun 22, 2019 6:18 am
- Forum: ADSL connections
- Topic: Unplanned Fibre Network Outage - Multiple Suburbs, NSW
- Replies: 5
- Views: 1470
Re: Unplanned Fibre Network Outage - Multiple Suburbs, NSW
Looks like something happened around midnight and it's been stable since. 22.06.19 06:15:56 Login to the FRITZ!Box user interface from the IP address 192.168.1.222. 21.06.19 23:45:49 Internet connection established successfully. IP address: 220.233.10.156, DNS server: 220.233.0.3 and 220.233.0.4, ga...
- Fri Jun 21, 2019 7:41 pm
- Forum: ADSL connections
- Topic: Unplanned Fibre Network Outage - Multiple Suburbs, NSW
- Replies: 5
- Views: 1470
Unplanned Fibre Network Outage - Multiple Suburbs, NSW
My connection is still flap flap flapping 21.06.19 19:37:23 PPPoE error: Timeout. 21.06.19 19:37:10 Timeout during PPP negotiation. 21.06.19 19:37:10 Internet connection cleared. 21.06.19 19:36:15 Internet connection established successfully. IP address: 220.233.10.156, DNS server: 220.233.0.3 and 2...
- Sun Dec 30, 2018 7:46 am
- Forum: Improvement & suggestions
- Topic: Help posts out of date
- Replies: 1
- Views: 1010
Help posts out of date
In the post “fastest way to fix the problem” it says To log a no service service issue please call 02 8030 1000 and select option 2. This option will ask you a series of questions to determine what type of service issue you are having.” Which doesn’t happen. Might have in 2009 but not for a while no...
- Tue Dec 11, 2018 2:14 pm
- Forum: ADSL connections
- Topic: ADSL2 pppoe issues for the last 1.5hrs?
- Replies: 9
- Views: 2051
Re: ADSL2 pppoe issues for the last 1.5hrs?
Mine's been down since about 2am Tue 11/12, Campsie.
- Mon Jul 04, 2011 5:49 pm
- Forum: Member facilities & usage meter
- Topic: service issues and network status page
- Replies: 1
- Views: 1687
service issues and network status page
So I'm having service issues https://forum.exetel.com.au/viewtopic.php?f=296&t=33031 refers to forum pages that don't exist, so needs overhauling. https://www.exetel.com.au/members/a_network.php is confusing, and appears to not be updated, but I can't tell because it is confusing. The title of Curre...
- Tue Sep 02, 2008 4:15 pm
- Forum: HSPA connections
- Topic: HSPA VoIP Performance
- Replies: 126
- Views: 28346
Re: HSPA VoIP Performance
I admit to confusion... is the VOIP charged at the 1.5/2.5x per mb as downloads are, or is it charged at the unlimited 10c for Australian calls? I couldn't see why there was VOIP information on the 3G page if they were charged at the high data rates, but it's one of those things it is important to g...
- Sun Apr 13, 2008 4:38 pm
- Forum: Anything else anyone wants to discuss
- Topic: Improving Exetels Support Functions - Phase III
- Replies: 95
- Views: 20488
Another vote for a better knowledge base. (And while you are at it, lose the flash, what's the point?) I have tried searching the knowledge base and always got no hits. I don't know if that's cos my search-fu was bad, there was no knowledge, or the thing was broken. A browseable one would be a great...