Search found 5 matches

by Zebee
Sun Dec 30, 2018 7:46 am
Forum: Improvement & suggestions
Topic: Help posts out of date
Replies: 1
Views: 77

Help posts out of date

In the post “fastest way to fix the problem” it says To log a no service service issue please call 02 8030 1000 and select option 2. This option will ask you a series of questions to determine what type of service issue you are having.” Which doesn’t happen. Might have in 2009 but not for a while no...
by Zebee
Tue Dec 11, 2018 2:14 pm
Forum: ADSL connections
Topic: ADSL2 pppoe issues for the last 1.5hrs?
Replies: 9
Views: 215

Re: ADSL2 pppoe issues for the last 1.5hrs?

Mine's been down since about 2am Tue 11/12, Campsie.
by Zebee
Mon Jul 04, 2011 5:49 pm
Forum: Member facilities & usage meter
Topic: service issues and network status page
Replies: 1
Views: 1172

service issues and network status page

So I'm having service issues https://forum.exetel.com.au/viewtopic.php?f=296&t=33031 refers to forum pages that don't exist, so needs overhauling. https://www.exetel.com.au/members/a_network.php is confusing, and appears to not be updated, but I can't tell because it is confusing. The title of Curre...
by Zebee
Tue Sep 02, 2008 4:15 pm
Forum: HSPA connections
Topic: HSPA VoIP Performance
Replies: 126
Views: 15898

Re: HSPA VoIP Performance

I admit to confusion... is the VOIP charged at the 1.5/2.5x per mb as downloads are, or is it charged at the unlimited 10c for Australian calls? I couldn't see why there was VOIP information on the 3G page if they were charged at the high data rates, but it's one of those things it is important to g...
by Zebee
Sun Apr 13, 2008 4:38 pm
Forum: Anything else anyone wants to discuss
Topic: Improving Exetels Support Functions - Phase III
Replies: 95
Views: 11306

Another vote for a better knowledge base. (And while you are at it, lose the flash, what's the point?) I have tried searching the knowledge base and always got no hits. I don't know if that's cos my search-fu was bad, there was no knowledge, or the thing was broken. A browseable one would be a great...