Exetel customer help forum

In the post “fastest way to fix the problem” it says To log a no service service issue please call 02 8030 1000 and select option 2. This option will ask you a series of questions to determine what type of service issue you are having.” Which doesn’t happen. Might have in 2009 but not for a while no...

Mine's been down since about 2am Tue 11/12, Campsie.

So I'm having service issues https://forum.exetel.com.au/viewtopic.php?f=296&t=33031 refers to forum pages that don't exist, so needs overhauling. https://www.exetel.com.au/members/a_network.php is confusing, and appears to not be updated, but I can't tell because it is confusing. The title of Curre...

I admit to confusion... is the VOIP charged at the 1.5/2.5x per mb as downloads are, or is it charged at the unlimited 10c for Australian calls? I couldn't see why there was VOIP information on the 3G page if they were charged at the high data rates, but it's one of those things it is important to g...

Another vote for a better knowledge base. (And while you are at it, lose the flash, what's the point?) I have tried searching the knowledge base and always got no hits. I don't know if that's cos my search-fu was bad, there was no knowledge, or the thing was broken. A browseable one would be a great...