Search found 2 matches

by Perfectplay
Mon Feb 24, 2014 2:13 pm
Forum: Improvement & suggestions
Topic: New ADSL2+ plans for existing customers
Replies: 79
Views: 47437

Re: New ADSL2+ plans for existing customers

W As of now, new plans are not available for existing customers. You can only change on to a plan that is available through your members portal. You do have the option of disconnecting and rejoining on a new plan. However, relevant activation charges will apply, there will be a downtime and this opt...
by Perfectplay
Mon Feb 24, 2014 11:05 am
Forum: Improvement & suggestions
Topic: New ADSL2+ plans for existing customers
Replies: 79
Views: 47437

Re: New ADSL2+ plans for existing customers

So it appears it has nearly been 5 months since this was 1st posted and still no budging from Exetel. I am now off contract and still as an existing customer unable to change to a plan twice as good as the one I am on and off contract for. Is disconnecting and rejoining not an option? "Valued" CUSTO...