Search found 10 matches

by sailing
Thu Apr 03, 2014 9:13 pm
Forum: Mobile services
Topic: You want twice for less?
Replies: 85
Views: 18660

Re: You want twice for less?

Got email too.

Monthly access fee doubled from $15.00 to $29.99, with less included data from 1.5G to 1G.

Have been with Exetel for about 9 years now, quite disappointing.
by sailing
Mon Nov 15, 2010 6:24 pm
Forum: Anything else anyone wants to discuss
Topic: Free line rental for ADSL2+(with Telephone)?
Replies: 1
Views: 1328

Free line rental for ADSL2+(with Telephone)?

The line rental fee for plan OTL-* is 0, is this a mistake? or is it for new ADSL2+ plan?
by sailing
Mon Sep 20, 2010 5:32 pm
Forum: Member facilities & usage meter
Topic: Please Use This Thread To Advise Exetel Of Typos/Errors
Replies: 578
Views: 99633

Re: Please Use This Thread To Advise Exetel Of Typos/Errors

Shady wrote: Hi,

I have fixed the problem. I also submitted the order for you.
Thanks Shady.
by sailing
Sat Sep 18, 2010 8:57 am
Forum: Member facilities & usage meter
Topic: Please Use This Thread To Advise Exetel Of Typos/Errors
Replies: 578
Views: 99633

Re: Please Use This Thread To Advise Exetel Of Typos/Errors

Hi,

I am trying to change to OTCC using Members Facilities.

However, after submitted my request, nothing happened.

"Change Services Status" still shows my old plan. I have tried a few times without success.

Can Exetel please look into this issue? Thanks.
by sailing
Fri Sep 03, 2010 9:27 pm
Forum: Anything else anyone wants to discuss
Topic: New ADSL2 Plan(1/9)
Replies: 1
Views: 974

New ADSL2 Plan(1/9)

Just noticed that new ADSL2 Plans (Optus Network) are available from 1/9. OTCC looks good to me, but I have a few questions: 1. These new ADSL2 Plans are not available under 'Member Facilities|Change Plan', i.e. I can only see OTC, not the new OTCC. 2. Cost of Plan Change is now $20. 3. No free wire...
by sailing
Sun Jul 25, 2010 8:01 am
Forum: Products & services
Topic: New ADSL2 Plan Parameters
Replies: 54
Views: 24754

Re: New ADSL2 Plan Parameters

Any chance the new off peak can be introduced before the end of the month so we can apply for next month?
by sailing
Thu Feb 04, 2010 7:31 am
Forum: Products & services
Topic: Increase in Prices Of Some NF Plans
Replies: 71
Views: 13004

Re: Increase in Prices Of Some NF Plans

I have queried the application of this price increase to NF plans with longer than 30-day contracts. I expect to get a reply tomorrow. Gidget I have received confirmation that the NF price increases which are the subject of this thread do not apply to customers who have a 12 month ADSL2 plan and wh...
by sailing
Wed Feb 03, 2010 6:23 pm
Forum: Products & services
Topic: Increase in Prices Of Some NF Plans
Replies: 71
Views: 13004

Re: Increase in Prices Of Some NF Plans

What about the excess cost($6 per GB)? shall I log a fault ticket?
by sailing
Tue Feb 02, 2010 9:35 pm
Forum: Products & services
Topic: Increase in Prices Of Some NF Plans
Replies: 71
Views: 13004

Re: Increase in Prices Of Some NF Plans

Me too, just changed my plan to NF/22IncTel yesterday and now the plan price increased. Do we still have 12 month contract on the previous $65 price after switching to the new plan? Also, the excess download is $0.5 per Gb in NF/22IncTel, but my new plan shows $6: Excess Downloads per Gbyte: $6.00 O...
by sailing
Tue Oct 13, 2009 9:31 pm
Forum: Anything else anyone wants to discuss
Topic: FREE IPTV?
Replies: 3
Views: 933

FREE IPTV?

One of my friend is with TPG and their free IPTV looks very impressive.

As a loyal customer of eXetel for many years, I am wondering whether eXetel will provide the same services as well?

I recall there was IPTV streaming trial in a stage.