Search found 1990 matches

by James
Tue Nov 26, 2019 8:31 pm
Forum: Customer reviews
Topic: The Exetel 15~20 Year Club
Replies: 9
Views: 351

Re: The Exetel 15~20 Year Club

Thank you Bodogbodog for your custom over these years, it is greatly appreciated.
by James
Thu Oct 24, 2019 10:49 am
Forum: Invoicing & billing
Topic: pay live option
Replies: 5
Views: 136

Re: pay live option

Why not just pay via direct debit each month?
by James
Thu Oct 17, 2019 8:14 pm
Forum: Invoicing & billing
Topic: VOIP Phone Service Line Rental Charge
Replies: 5
Views: 95

Re: VOIP Phone Service Line Rental Charge

You can email/call sales and ask for the PAYG VoIP package....
by James
Thu Oct 03, 2019 1:17 pm
Forum: Customer reviews
Topic: The Exetel 15~20 Year Club
Replies: 9
Views: 351

Re: The Exetel 15~20 Year Club

Thank you for the kind words, the team here have always done their best to offer the best possible product/service at the lowest possible price point.
by James
Fri Sep 13, 2019 4:40 pm
Forum: Web space, mirror & blog services
Topic: Exetel Free Webspace
Replies: 3
Views: 154

Re: Exetel Free Webspace

Please email me with your account details - james@exetel.com.au
by James
Thu Sep 12, 2019 7:30 pm
Forum: Web space, mirror & blog services
Topic: Exetel Free Webspace
Replies: 3
Views: 154

Re: Exetel Free Webspace

Of course, but it's only one per customer.
by James
Wed Sep 11, 2019 10:40 am
Forum: Archived threads
Topic: Possible Fibre Network Outage - Multiple Suburbs , NSW
Replies: 3
Views: 1652

Re: Possible Fibre Network Outage - Multiple Suburbs , NSW

To reiterate this is impacting some customers connected to the Mosman, St Leonards and Chatswood NBN POIs.
by James
Thu Sep 05, 2019 7:30 am
Forum: Products & services
Topic: Pensioner Broadband Plans?
Replies: 212
Views: 51608

Re: Pensioner Broadband Plans?

I am sorry, but are you seriously that bored to go through a thread that is over ten years ago, highlighting one reply I made back in early 2009, and yes as you say my comments on best value might not be correct as they were made ten year ago... Yes I have no idea about our individual customers situ...
by James
Fri Aug 16, 2019 11:48 am
Forum: Invoicing & billing
Topic: Call history in pdf invoice lacks Date and Time
Replies: 5
Views: 314

Re: Call history in pdf invoice lacks Date and Time

It won't be added back to the invoice, but I can see about getting better export functionality added.

What did you want to see?
by James
Fri Jul 19, 2019 11:56 am
Forum: Invoicing & billing
Topic: Call history in pdf invoice lacks Date and Time
Replies: 5
Views: 314

Re: Call history in pdf invoice lacks Date and Time

Call history won't be in future invoices, this will be available online for customers to look through via their voice usage meter.
by James
Wed Jul 17, 2019 3:04 pm
Forum: Modem issues
Topic: Will I only need one router when connected?
Replies: 4
Views: 230

Re: Will I only need one router when connected?

The Exetel router will not work with your existing Optus cable service.

NBN will supply a new box and a splitter so you can use both HFC services.
by James
Tue Jul 16, 2019 4:20 pm
Forum: Modem issues
Topic: Will I only need one router when connected?
Replies: 4
Views: 230

Re: Will I only need one router when connected?

You will have an NBN HFC box and then an Exetel or your own BYO router.
by James
Wed Jul 10, 2019 12:50 pm
Forum: NBN and other Fibre Services
Topic: System instability?
Replies: 5
Views: 250

Re: System instability?

Kavinda's post is wrong, my apologies for this misinformation.
by James
Tue Jul 02, 2019 7:04 pm
Forum: ADSL connections
Topic: reporting outages
Replies: 4
Views: 251

Re: reporting outages

by James
Tue Jul 02, 2019 5:28 pm
Forum: ADSL connections
Topic: reporting outages
Replies: 4
Views: 251

Re: reporting outages

Which document? I can’t find that old one on our website, and that number ceased when we moved offices in 2010.

Lodge a fault via a smart phone?