Exetel customer help forum

I'm not sure what an internet link in a hospital in Pakistan has to do with Australia....

With FTTP there are four NBN ports on the NBN box (NTU), so we would activate the service on a second port, meaning no downtime.

No, these speeds are set by NBN Co.

New services are put on CG-NAT, that would be why the port forwarding does not work.

Thank you for the kind words Linda.

Is anything using the connection while you run tests?

Often we find that other devices are using bandwidth while the test is being run.

Elect to go on carrier NAT then.

If you think that changing your IP stops Big Brother snooping on you, then think again.

IPv4 is a diminishing resources, and these IPs are increasingly valuable.

We use Salesforce internally and I have no issue accessing it.

Thank you Bodogbodog for your custom over these years, it is greatly appreciated.

Why not just pay via direct debit each month?

You can email/call sales and ask for the PAYG VoIP package....

Thank you for the kind words, the team here have always done their best to offer the best possible product/service at the lowest possible price point.

Please email me with your account details - james@exetel.com.au

Of course, but it's only one per customer.