Exetel customer help forum

Email me at james@exetel.com.au

james@exetel.com.au, it's in my profile I believe.

John,

Email me your account details and I can get you added to this.

James

They were applied to customers at the time.

I'm sure you get a loyalty/pioneer credit John.

If you do really need one we can probably get one added, please email me for a quote james@exetel.com.au

I have asked for the voicemail to be looked at with priority, however for residential services there is little that can be down outside of hours, as our suppliers only look at these services 8-5.

We only offer these on SMB services these days.

We had this two weeks ago on our old phone system, we are in the process of adding back this very useful feature.

You have a unique situation, and I am sorry that we were not able to readily help, which is why I have asked you to send through details so I can sort it out.

I am sorry to hear about this situation, but with our wireless broaband services we sign a contract with Optus on behalf of our customers for each service, so even if you move to NBN with Exetel we have the existing liability to take care of. If you want to send me specifics to james@exetel.com.au I...

I'm not sure what an internet link in a hospital in Pakistan has to do with Australia....

With FTTP there are four NBN ports on the NBN box (NTU), so we would activate the service on a second port, meaning no downtime.

No, these speeds are set by NBN Co.

New services are put on CG-NAT, that would be why the port forwarding does not work.