Search found 221 matches

by ManUtdFans
Wed Sep 11, 2019 4:54 pm
Forum: Mobile services
Topic: Switch Mobile phone plan
Replies: 8
Views: 259

Re: Switch Mobile phone plan

Hi,

I just created a new email account.
Thanks.
by ManUtdFans
Wed Sep 11, 2019 12:43 pm
Forum: Mobile services
Topic: Switch Mobile phone plan
Replies: 8
Views: 259

Re: Switch Mobile phone plan

Hi,

BTW, I have not accessed my web mail account for a very long time and I lost my login details.
Could you send me the web mail login details please?

Thanks
by ManUtdFans
Fri Aug 09, 2019 1:32 pm
Forum: Mobile services
Topic: Switch Mobile phone plan
Replies: 8
Views: 259

Re: Switch Mobile phone plan

Hi Nicole,

Yes, I just sent you PM.

Thanks
by ManUtdFans
Thu Aug 08, 2019 3:54 pm
Forum: Mobile services
Topic: Switch Mobile phone plan
Replies: 8
Views: 259

Re: Switch Mobile phone plan

Hi Taniya,

Can you confirm there is no cancellation fees or surcharge?
Or I can PM my mobile phone# you can check for me?
Thanks
by ManUtdFans
Wed Aug 07, 2019 10:08 pm
Forum: Mobile services
Topic: Switch Mobile phone plan
Replies: 8
Views: 259

Switch Mobile phone plan

Hi,

Can you tell me if I need to pay any cancellation fees if I request a mobile phone pan from a 12-month plan to month to month before 27 August?
My contract renewal date is 2019-09-01.
Thanks
by ManUtdFans
Tue Jan 29, 2019 8:01 pm
Forum: Mobile services
Topic: 12 month contract change plan
Replies: 7
Views: 731

Re: 12 month contract change plan

Hi, OK. I got 2 calls from your staff this afternoon as I did not manage to pick up the calls. She left the message and I have listened 6 times had difficulties in understanding her speaking (too fast and not clear), she left the phone number 14205069 or 14205065? I dialed both numbers but the voice...
by ManUtdFans
Fri Jan 25, 2019 8:53 pm
Forum: Mobile services
Topic: 12 month contract change plan
Replies: 7
Views: 731

Re: 12 month contract change plan

Hi,

OK, I tried to change my plan to a ExeSim Value 12 Month ($24.99).
There is a check box at the bottom says:
"I agree to pay $20 Early Cancelation Fee to break my current mobile contract. And I agree that a new 12 month term applies for my new contract."
by ManUtdFans
Thu Jan 17, 2019 10:44 pm
Forum: Mobile services
Topic: 12 month contract change plan
Replies: 7
Views: 731

12 month contract change plan

HI Support, I have my current 12 month contract with these details: ExeSim Value 12 Month Renew Contract Start Date: 2018-02-01 Renew Contract End Date: 2019-02-01 Can I request a change plan now to another 12 month plan without cancellation fees or other surcharge? ie. effective month start from ne...
by ManUtdFans
Wed May 30, 2018 6:57 pm
Forum: ADSL connections
Topic: Internet speed very sloooow late afternoon
Replies: 1
Views: 605

Internet speed very sloooow late afternoon

I noticed 2 consecutive days my internet speed were very, very sloooow in late afternoon. Oz Broadband Speed Test: 1) Test run on 29/05/2018 @ 6:43 PM Mirror: Exetel Data: 919 KB Test Time: 10.484 secs Speed: 0.72 Mbps 2) Test run on 30/05/2018 @ 6:37 PM Mirror: Exetel Data: 89 KB Test Time: 10.757 ...
by ManUtdFans
Wed May 30, 2018 6:57 pm
Forum: ADSL connections
Topic: Internet speed very sloooow late afternoon
Replies: 0
Views: 580

Internet speed very sloooow late afternoon

I noticed 2 consecutive days my internet speed were very, very sloooow in late afternoon. Oz Broadband Speed Test: 1) Test run on 29/05/2018 @ 6:43 PM Mirror: Exetel Data: 919 KB Test Time: 10.484 secs Speed: 0.72 Mbps 2) Test run on 30/05/2018 @ 6:37 PM Mirror: Exetel Data: 89 KB Test Time: 10.757 ...
by ManUtdFans
Mon Jan 01, 2018 1:14 pm
Forum: Mobile services
Topic: Change mobile plan issue
Replies: 8
Views: 1664

Re: Change mobile plan issue

The remaining 1 mobile number is still in old plan as current as 1 Jan 2018 I just checked.
by ManUtdFans
Thu Dec 28, 2017 2:41 pm
Forum: Mobile services
Topic: Change mobile plan issue
Replies: 8
Views: 1664

Re: Change mobile plan issue

HI,

I checked again 5 mins ago those 2 numbers did not show I have requested plan change.
by ManUtdFans
Wed Dec 27, 2017 4:02 pm
Forum: Mobile services
Topic: Change mobile plan issue
Replies: 8
Views: 1664

Re: Change mobile plan issue

OK, I requested plan change for my other 3 mobile numbers early this month.
However, when I visited these 3 accounts:
Manage -> Change Plan
2 mobile numbers do not show up there was a request.

Please check.
by ManUtdFans
Mon Dec 04, 2017 1:01 pm
Forum: Mobile services
Topic: Change mobile plan issue
Replies: 8
Views: 1664

Re: Change mobile plan issue

I lodged a mobile plan change request at end of October(after 27th, from ExeSim Saver 2GB data limit to ExeSim Value 12 Month 5GB data limit) , also aware this will only be effected from December. However, when I checked my service my plan is still the old onw. Can you check for me please? Please n...
by ManUtdFans
Sat Dec 02, 2017 3:27 pm
Forum: Mobile services
Topic: Change mobile plan issue
Replies: 8
Views: 1664

Change mobile plan issue

I lodged a mobile plan change request at end of October(after 27th, from ExeSim Saver 2GB data limit to ExeSim Value 12 Month 5GB data limit) , also aware this will only be effected from December.
However, when I checked my service my plan is still the old onw.

Can you check for me please?