Hi,
My place is ready for NBN, checked with other ISPs they have plans for my place but not Exetel.
Not sure why this is the case?
Search found 222 matches
- Thu Jan 23, 2020 3:22 pm
- Forum: NBN and other Fibre Services
- Topic: No NBN plan for my place
- Replies: 1
- Views: 459
- Wed Sep 11, 2019 4:54 pm
- Forum: Mobile services
- Topic: Switch Mobile phone plan
- Replies: 10
- Views: 1911
Re: Switch Mobile phone plan
Hi,
I just created a new email account.
Thanks.
I just created a new email account.
Thanks.
- Wed Sep 11, 2019 12:43 pm
- Forum: Mobile services
- Topic: Switch Mobile phone plan
- Replies: 10
- Views: 1911
Re: Switch Mobile phone plan
Hi,
BTW, I have not accessed my web mail account for a very long time and I lost my login details.
Could you send me the web mail login details please?
Thanks
BTW, I have not accessed my web mail account for a very long time and I lost my login details.
Could you send me the web mail login details please?
Thanks
- Fri Aug 09, 2019 1:32 pm
- Forum: Mobile services
- Topic: Switch Mobile phone plan
- Replies: 10
- Views: 1911
Re: Switch Mobile phone plan
Hi Nicole,
Yes, I just sent you PM.
Thanks
Yes, I just sent you PM.
Thanks
- Thu Aug 08, 2019 3:54 pm
- Forum: Mobile services
- Topic: Switch Mobile phone plan
- Replies: 10
- Views: 1911
Re: Switch Mobile phone plan
Hi Taniya,
Can you confirm there is no cancellation fees or surcharge?
Or I can PM my mobile phone# you can check for me?
Thanks
Can you confirm there is no cancellation fees or surcharge?
Or I can PM my mobile phone# you can check for me?
Thanks
- Wed Aug 07, 2019 10:08 pm
- Forum: Mobile services
- Topic: Switch Mobile phone plan
- Replies: 10
- Views: 1911
Switch Mobile phone plan
Hi,
Can you tell me if I need to pay any cancellation fees if I request a mobile phone pan from a 12-month plan to month to month before 27 August?
My contract renewal date is 2019-09-01.
Thanks
Can you tell me if I need to pay any cancellation fees if I request a mobile phone pan from a 12-month plan to month to month before 27 August?
My contract renewal date is 2019-09-01.
Thanks
- Tue Jan 29, 2019 8:01 pm
- Forum: Mobile services
- Topic: 12 month contract change plan
- Replies: 7
- Views: 1856
Re: 12 month contract change plan
Hi, OK. I got 2 calls from your staff this afternoon as I did not manage to pick up the calls. She left the message and I have listened 6 times had difficulties in understanding her speaking (too fast and not clear), she left the phone number 14205069 or 14205065? I dialed both numbers but the voice...
- Fri Jan 25, 2019 8:53 pm
- Forum: Mobile services
- Topic: 12 month contract change plan
- Replies: 7
- Views: 1856
Re: 12 month contract change plan
Hi,
OK, I tried to change my plan to a ExeSim Value 12 Month ($24.99).
There is a check box at the bottom says:
"I agree to pay $20 Early Cancelation Fee to break my current mobile contract. And I agree that a new 12 month term applies for my new contract."
OK, I tried to change my plan to a ExeSim Value 12 Month ($24.99).
There is a check box at the bottom says:
"I agree to pay $20 Early Cancelation Fee to break my current mobile contract. And I agree that a new 12 month term applies for my new contract."
- Thu Jan 17, 2019 10:44 pm
- Forum: Mobile services
- Topic: 12 month contract change plan
- Replies: 7
- Views: 1856
12 month contract change plan
HI Support, I have my current 12 month contract with these details: ExeSim Value 12 Month Renew Contract Start Date: 2018-02-01 Renew Contract End Date: 2019-02-01 Can I request a change plan now to another 12 month plan without cancellation fees or other surcharge? ie. effective month start from ne...
- Wed May 30, 2018 6:57 pm
- Forum: ADSL connections
- Topic: Internet speed very sloooow late afternoon
- Replies: 1
- Views: 1028
Internet speed very sloooow late afternoon
I noticed 2 consecutive days my internet speed were very, very sloooow in late afternoon. Oz Broadband Speed Test: 1) Test run on 29/05/2018 @ 6:43 PM Mirror: Exetel Data: 919 KB Test Time: 10.484 secs Speed: 0.72 Mbps 2) Test run on 30/05/2018 @ 6:37 PM Mirror: Exetel Data: 89 KB Test Time: 10.757 ...
- Wed May 30, 2018 6:57 pm
- Forum: ADSL connections
- Topic: Internet speed very sloooow late afternoon
- Replies: 0
- Views: 1388
Internet speed very sloooow late afternoon
I noticed 2 consecutive days my internet speed were very, very sloooow in late afternoon. Oz Broadband Speed Test: 1) Test run on 29/05/2018 @ 6:43 PM Mirror: Exetel Data: 919 KB Test Time: 10.484 secs Speed: 0.72 Mbps 2) Test run on 30/05/2018 @ 6:37 PM Mirror: Exetel Data: 89 KB Test Time: 10.757 ...
- Mon Jan 01, 2018 1:14 pm
- Forum: Mobile services
- Topic: Change mobile plan issue
- Replies: 8
- Views: 2880
Re: Change mobile plan issue
The remaining 1 mobile number is still in old plan as current as 1 Jan 2018 I just checked.
- Thu Dec 28, 2017 2:41 pm
- Forum: Mobile services
- Topic: Change mobile plan issue
- Replies: 8
- Views: 2880
Re: Change mobile plan issue
HI,
I checked again 5 mins ago those 2 numbers did not show I have requested plan change.
I checked again 5 mins ago those 2 numbers did not show I have requested plan change.
- Wed Dec 27, 2017 4:02 pm
- Forum: Mobile services
- Topic: Change mobile plan issue
- Replies: 8
- Views: 2880
Re: Change mobile plan issue
OK, I requested plan change for my other 3 mobile numbers early this month.
However, when I visited these 3 accounts:
Manage -> Change Plan
2 mobile numbers do not show up there was a request.
Please check.
However, when I visited these 3 accounts:
Manage -> Change Plan
2 mobile numbers do not show up there was a request.
Please check.
- Mon Dec 04, 2017 1:01 pm
- Forum: Mobile services
- Topic: Change mobile plan issue
- Replies: 8
- Views: 2880
Re: Change mobile plan issue
I lodged a mobile plan change request at end of October(after 27th, from ExeSim Saver 2GB data limit to ExeSim Value 12 Month 5GB data limit) , also aware this will only be effected from December. However, when I checked my service my plan is still the old onw. Can you check for me please? Please n...