Exetel customer help forum

Thanks.
New password worked fine.

Hi, Recently our Exetel supplied Netcomm Modem (Still under warranty) has been having difficulties connecting to the NBN line, and we have swapped to our second hand ZTE backup modem. While the ZTE Modem/router connects easily and is function fine, the VOIP service has been unable to register. The c...

Thanks - hosting has been emailed.
The setup for forwarding - piping an email to a php script is configured via the website cpanel -> forwader option.
Hosting sites normally allow the website owner access, but since Exetel doesn't, this remains under their control.

Dave

Hi,

Can you please advise how to setup Exetel Paid and Free hosting create an email forwarder via the cpanel and pipe to program (php) to allow emails to be processed by the website?

Thanks
Dave

Hi, I have found a 'work around'. It appears that the email address used in the mail parameters as the sender which is valid when used from the free Exetel site results in not delivered in the paid hosting site. The password is the same for either is correct and is authenticated but the email still ...

Hi, I hope you can shed some light on php mails not being delivered when sent from our paid Exetel hosting to our own email domain. The same php mail is successful from our Test Free home.exetel site with the same script and settings. Does Exetel have a email 'log' for paid sites for email non-deliv...

Hi,

I have emailed hosting@exetel.com.au yesterday (and I also emailed a different issue on Saturday).
Neither has resulted in the normal auto reply with a reference number...

Dave

Sorry - this is all sending email from the Exetel Free and paid hosting via PHP.
The same code is used for both, But the Free site automatically bcc in the sender.

I have no code for bcc at this point - so this is being done I suspect by Exetel's configuration.

Dave

Hi, Can you please confirm Exetel are automatically sending the smtp sender (bcc) email account a copy of emails which are sent from the free Exetel website. I don't see the same behavior from the Paid Exetel website hosting. We aren't including an bcc in our code, but this occurs regardless in the ...

Great.

This would be under an account that doesn’t have a free website.
How do I get one created with a MySQL dB and FTP Account?

Dave

Hi,

Does Exetel still offer free webspace for customers?
The myexetel pages report the service is no longer provided.

NBN Tech has been and gone. Connection has been stable so far... The Line was 'wet' from rain a few months ago providing heavy resistance. Once I confirm we are consistently stable, i'll try our original Exetel supplied ZTE modem again. This was replaced when we found our spare Netcomm was able to c...

Hi, NBN Service technician has been scheduled for 8am to 12 non Wednesday. This site is NOT a residential house, and access can be granted by contacting the assigned contact mobile number. When contacted i can be onsite within 3 minutes walk. Can you please ensure the NBN Technician is provided the ...

Please note, going thru the connection history the dropouts have been occurring for some time. Some days with many, then it might be ok for 2 days and then More. A new Exetel supplied netcomm modem was installed on March 19th This year. Unfortunately my logs do not go back before then to tell if the...

Hi,

Dropped out from 8:00 to 8:10...
Dave