Search found 6 matches

by aglenday
Mon Feb 14, 2011 8:45 pm
Forum: Products & services
Topic: Billing Date Change
Replies: 48
Views: 25074

Re: Billing Date Change

Actually its quite easy. I run my own DNS and mail server and have to change the DNS settings to Exetel's DNS so it redirects me to the failed payment page. I do know I can get the 3 day grace period but I have to go back to the office and change the DNS settings for that to happen. could just be m...
by aglenday
Mon Feb 14, 2011 6:46 pm
Forum: Products & services
Topic: Billing Date Change
Replies: 48
Views: 25074

Re: Billing Date Change

That should never be the case. If your internet is blocked for non-payment you should see a block page telling you that your DD failed and allowing you to simply press an acknowledge button and get three days 'grace' to make the required payment. As advised - the three day grace period will be exte...
by aglenday
Mon Feb 14, 2011 5:14 pm
Forum: Products & services
Topic: Billing Date Change
Replies: 48
Views: 25074

Re: Billing Date Change

Since March 1st 2004 Exetel has done one billing run per month - on the first working day of each month. I haven't been with Exetel since March 2004 but I remember when Exetel billed on the 1st and the 15th, once for phone services and the other for internet. I think it changed around March 2005. T...
by aglenday
Thu Jan 17, 2008 3:45 pm
Forum: Archived threads
Topic: divert to voicemail when busy
Replies: 6
Views: 571

Richard you are a genius. That was the correct setting.

Thank you all for your help.
Ashley
by aglenday
Thu Jan 17, 2008 3:32 pm
Forum: Archived threads
Topic: divert to voicemail when busy
Replies: 6
Views: 571

Thankyou for the reply but that diverts all calls to voicemail. The number I'm looking for is when I'm on another call and a call comes in, when it rings out for the incoming call I need the number to divert that person to voicemail. It used to work and I can see the setting in my phone, the number ...
by aglenday
Tue Jan 15, 2008 11:49 pm
Forum: Archived threads
Topic: divert to voicemail when busy
Replies: 6
Views: 571

divert to voicemail when busy

My phone seems to have lost the number to direct incoming calls to for voicemail when I'm unreachable. Anyone able to share it with me?

Thanks in advance.
Ash