Exetel customer help forum

Dear Support I am not sure whether I can continue with this post or have to begin a new one, but we have just started having the same problem here when we forward selected emails to our hotmail.com.au backup account. A copy of the bounce-back email is as follows: ------------------------------------...

This is an update to let everyone know what happened with the previously reported drop-outs that we had been experiencing. The staff at Exetel performed a line test and it tested OK. This therefore prompted me to be more critical in our search for the problem device before we committed to a technica...

Hi Exetel Since our plan change some months ago, our internet service is constantly dropping out many times per day. Thinking it might have been the old modem, I have just recently purchased a new modem and apart from some improvement in speed, the line dropouts continue. I have read the relevant an...