Search found 374 matches

by Kumudh
Tue Jun 14, 2016 4:37 pm
Forum: VOIP
Topic: Where is my password?
Replies: 17
Views: 5032

Re: Where is my password?

Also looking for a password for my new VOIP via the adsl service transferred to NBN. Is that enough information for some one to find the account/number or do I need to post it to someone. I did try a support ticket #10386824, but they are currently hung up on where the request came from. As I keep ...
by Kumudh
Mon Jun 13, 2016 9:50 am
Forum: Archived threads
Topic: Unplanned ADSL outage - Mundoolun, QLD
Replies: 1
Views: 360

Re: Unplanned ADSL outage - Mundoolun, QLD

UPDATE

Our supplier has advised that this outage is restored.

Exetel apologizes for any inconvenience this may have caused.
by Kumudh
Mon Jun 13, 2016 9:47 am
Forum: Archived threads
Topic: Unplanned ADSL outage - Multiple Suburbs, NSW
Replies: 21
Views: 3553

Re: Unplanned ADSL outage - Multiple Suburbs, NSW

UPDATE

ETR: No ETR

Please note that the outage is still ongoing.

Exetel apologizes for any inconvenience this outage may have caused.
by Kumudh
Sun Jun 05, 2016 4:18 pm
Forum: ADSL connections
Topic: No PPP at Hornsby
Replies: 1
Views: 688

Re: No PPP at Hornsby

Hi - have troubles with internet connection since this morning when it was working fine and suddenly stopped. Router has been rebooted and is synching to DSLAM, have dial tone on the phone but service does not seem to be authenticating. Service number is 0299874514. Hi WeeWaa, Please refer - https:...
by Kumudh
Tue May 31, 2016 11:58 am
Forum: Web site
Topic: Website FTP Account can no longer login
Replies: 2
Views: 1515

Re: Website FTP Account can no longer login

Hi, Sometime yesterday the ftp account for the free website shellharboursurfclub (fw_shellharboursurfclub) started reporting 'Login incorrect'. I am the only one that has access to the account and the password has been the same for a number of years and has never changed. Can you please check the f...
by Kumudh
Thu May 26, 2016 11:47 am
Forum: Archived threads
Topic: Planned Maintenance - GLEDSWOOD HILLS, NSW - 26/05/2016
Replies: 0
Views: 560

Planned Maintenance - GLEDSWOOD HILLS, NSW - 26/05/2016

Event Notification Start Date & Time: 26/05/2016 08:00:00 EST Finish Date & Time: 26/05/2016 17:00:00 EST Duration: 9 hour Work Description: Opticomm wishes to advise that there will be planned maintenance in this estate & will be performing a network maintenance during this outage window. Impact: ...
by Kumudh
Mon May 23, 2016 3:44 pm
Forum: Archived threads
Topic: Planned Network Maintenance - VIC - 31/05/2016
Replies: 0
Views: 553

Planned Network Maintenance - VIC - 31/05/2016

Event Notification Start Date & Time: 31/05/2016 00:00:00 EST Finish Date & Time: 31/05/2016 06:00:00 EST Duration: 6 hour Work Description: We will be performing a network maintenance during this outage window. Impact: During the outage window, all corporate and residential customers in VIC will e...
by Kumudh
Thu May 19, 2016 5:15 pm
Forum: Mobile services
Topic: No Mobile service
Replies: 1
Views: 1514

Re: No Mobile service

Wondering if there are any known issues regarding Mobile service to the Wollongong region, I am in Windang & have had no service for the past couple of hours. Hi LindaB, There are no outages listed in your area. Th closest towers to you are located next to Plunkett street & Quinns lane. This inform...
by Kumudh
Tue May 17, 2016 4:18 pm
Forum: ADSL connections
Topic: Slow speed at Glenfiedpark Wagga again
Replies: 3
Views: 877

Re: Slow speed at Glenfiedpark Wagga again

Ticket No:10287895. I have sent all information to you via an email request I received yesterday (Monday 16th May). My internet connection is still the same as it was 10 days ago. I usually get around 10mbps download but at present I'm receiving between 2-4mbps and even my wifi connection is no bet...
by Kumudh
Mon May 16, 2016 6:54 pm
Forum: Fax via ADSL
Topic: Is it possible to block spam faxes?
Replies: 1
Views: 2548

Re: Is it possible to block spam faxes?

Is there a way to block specific fax numbers from the Fax2Email service? Obviously I don't want to block fax.exemail.com.au. Hi jmcnally, Please send an email to residentialsupport@exetel.com.au with your exact requirement and the reason for the block. We will then forward it to our admins to see w...
by Kumudh
Sat May 14, 2016 5:02 pm
Forum: Other
Topic: FTTN transition questions
Replies: 2
Views: 1731

Re: FTTN transition questions

Hello, I will be transitioning from ADSL2+ to NBN FTTN (VDSL2) later this year and have some questions which may also be relevant to increasing numbers of other people given the number of new FTTN connections this year. I have been on ADSL2+ with telephone line/service as packaged by Exetel. I also...
by Kumudh
Fri May 13, 2016 2:03 pm
Forum: Modem issues
Topic: Definitive Setup Guide for NF10WV
Replies: 74
Views: 23995

Re: Definitive Setup Guide for NF10WV

Hi Guys, I've been looking everywhere for official Exetel Setup instructions for the NetComm NF10WV for a FTTN service without luck. Some people say to use specific configurations, others say just a username and password is all you need. Could some please point me in the direction of 'Official Exet...
by Kumudh
Tue May 10, 2016 10:55 am
Forum: Archived threads
Topic: Unplanned ADSL Outage - Multiple Suburbs, QLD
Replies: 2
Views: 494

Re: Unplanned ADSL Outage - Multiple Suburbs, Queensland

UPDATE

ETR: 10/05/2016 19:00

Exetel apologizes for any inconvenience this outage may have caused.
by Kumudh
Tue May 10, 2016 10:52 am
Forum: Archived threads
Topic: Unplanned ADSL Outage - KELLYVILLE, NSW
Replies: 1
Views: 319

Re: Unplanned ADSL Outage - KELLYVILLE, NSW

UPDATE

Our supplier advises that this outage has been restored.

Exetel apologizes for any inconvenience this outage may have caused.
by Kumudh
Mon May 09, 2016 5:38 pm
Forum: Email issues
Topic: Hosted Email not being received
Replies: 4
Views: 1928

Re: Hosted Email not being received

Hi, I have one issue and one query, First I've set up my hosted email address and find it sends emails but won't receive emails even though the Outlook test email was received! the hosted Email is martin@martinscomputerservice.net.au This to be my primary Email address for my business. Secondly I'm...