Search found 7 matches

by jeromyevans
Thu Jan 29, 2009 12:25 pm
Forum: ADSL connections
Topic: Un-shaping after excess limit for a premium
Replies: 2
Views: 597

Un-shaping after excess limit for a premium

I realise that my download speed is reduced to 64 kbps once my allowance is reached and if I then exceed XX Gbytes in this period I will be charged at a rate of $6.00 per gb or part thereof until the end of the month, as per the contract. However, why doesn't the speed increase back to full-service ...
by jeromyevans
Fri Jul 25, 2008 12:02 am
Forum: ADSL connections
Topic: Provisioning rejected while moving home
Replies: 2
Views: 838

Re: Provisioning rejected while moving home

Thanks Martin. There was a follow up email later with a link to the "Resubmit Application Form"

https://www.exetel.com.au/resubmit/resu ... cation.php

Perfect!
by jeromyevans
Thu Jul 24, 2008 9:44 am
Forum: ADSL connections
Topic: Provisioning rejected while moving home
Replies: 2
Views: 838

Provisioning rejected while moving home

I've submitted an application to relocate my ADSL2 service to another address. Unfortunately I was a little too eager and Telstra haven't activated the new phone line yet (a day early) and provisioning of the new service was rejected. I'm not sure what to do now. The rejection email says to submit a...
by jeromyevans
Mon Feb 04, 2008 12:38 am
Forum: Improvement & suggestions
Topic: IronPort for hosted email accounts?
Replies: 2
Views: 1498

IronPort for hosted email accounts?

Is it possible for Exetel to enable the IronPort spam filtering for hosted email accounts as well?

And just throw it onto the annual fee?
by jeromyevans
Fri Dec 07, 2007 1:43 pm
Forum: Fax via ADSL
Topic: Receiving Incoming Faxes
Replies: 96
Views: 20654

Receiving Fax Via E-mail

I'll pay for this. More even. Could you please allow us to specify which email address the fax is forwarded to rather than limiting it to myaddress@exemail.com.au. I typically use @exemail only for correspondence with exetel (as I pay for email hosting with you guys too) Any information about the fa...
by jeromyevans
Thu Nov 29, 2007 1:15 pm
Forum: Archived threads
Topic: Exetel Announces "Naked" ADSL2+ Plans
Replies: 210
Views: 47492

Fax to Email Service

Based on John Linton's blog (http://johnl.blogs.exetel.com.au/index.php?/archives/114-Naked-DSL-3.html) this is going to be more profitable for Exetel than equivalent phone plans and it'll be mutually beneficial for existing customers to switch over. If Exetel introduce the fax-to-email services pro...