Exetel customer help forum

Good point.

I realise that my download speed is reduced to 64 kbps once my allowance is reached and if I then exceed XX Gbytes in this period I will be charged at a rate of $6.00 per gb or part thereof until the end of the month, as per the contract. However, why doesn't the speed increase back to full-service ...

Thanks Martin. There was a follow up email later with a link to the "Resubmit Application Form"

https://www.exetel.com.au/resubmit/resu ... cation.php

Perfect!

I've submitted an application to relocate my ADSL2 service to another address. Unfortunately I was a little too eager and Telstra haven't activated the new phone line yet (a day early) and provisioning of the new service was rejected. I'm not sure what to do now. The rejection email says to submit a...

Is it possible for Exetel to enable the IronPort spam filtering for hosted email accounts as well?

And just throw it onto the annual fee?

I'll pay for this. More even. Could you please allow us to specify which email address the fax is forwarded to rather than limiting it to myaddress@exemail.com.au. I typically use @exemail only for correspondence with exetel (as I pay for email hosting with you guys too) Any information about the fa...

Based on John Linton's blog (http://johnl.blogs.exetel.com.au/index.php?/archives/114-Naked-DSL-3.html) this is going to be more profitable for Exetel than equivalent phone plans and it'll be mutually beneficial for existing customers to switch over. If Exetel introduce the fax-to-email services pro...